913 Georgia Used Car Service Centers

I took my car in for service on a leaking sunroof and was - Kelli9236

I took my car in for service on a leaking sunroof and was told it was repaired and fully tested and no more leak. That's not the upsetting part, my sunroof shade got destroyed and now hangs when I open it. My grandkids loves riding with sunroof open but we can't now because it blows in their faces and slaps all over the place. Murray first agreed to fix it until figured out cost and then gave me every excuse from the service tech didn't touch it to' its gonna be over 2000.00 to fix"per so called CEO. This is not right and someone needs to pay for my sunroof

Mike was amazing! - Maureen

I recently met Mike as he very professionally and clearly explained and fixed the issue with my car. He went with me on a test ride and he is such a genuinely great guy to hang out with, I was sorry to have to return to Nalley. He was thorough and kind. Mike is a class act and Nalley is lucky to have him.

From the moment I arrived at my appointment in the - TRW

From the moment I arrived at my appointment in the service department every person I came in contact with was professional and courteous. Ali was my service representative and he was great notifying me and working with me to get my car serviced. About an hour later I was sent a video that the technician had done with a detailed description of what my car needed done. That was awesome! My car has only been serviced by BMW from the inside to the outside and I can tell you that I will continue to drive from Buckhead Ga to Decatur Ga to have my car serviced here because my car ran like new. I had quite a bit of work done and it was worth every penny. From Service Manager Steve Jerrell, Ali and everyone else in that department A+. My 2011 BWM 328i Convertible I’ve had for this many years is driving better then it has since I drove it off the BMW lot in Gwinnett. Thank you!

I purchased a 2024 Honda CRV EXL from Nalley Honda in - nanettepmanning

I purchased a 2024 Honda CRV EXL from Nalley Honda in Union City because of the excellence I experienced in the Sales Dept with Maliik Tooley. I would highly recommend Mr. Tooley for sales. I experienced an issue with my tires and went to the Service Dept at Nalley Honda. They worked me right in and I was assigned an Internal Service Advisor, Errick Wheeler, who did an excellent job taking care of my issue. He immediately worked me in, diagnosed the problem as a nail in my tire as the reason it was losing air and took my car to the service area for the repair. It took about 30 minutes and he made sure not only my tire was repaired but that a Multi-point Honda Express Inspection was completed. With the excellent care I got, directed by Mr. Wheeler, he will be my “go-to” person for service in the future! Thanks for the excellent care! Nanette Manning

Brent Gordon and Joseph Strong were very good, great - whitfieldmelissa

Brent Gordon and Joseph Strong were very good, great customer service. I take my car there all the time and do not have any issues. Keep up the Great Work Gentleman!

Great staff: Dana Brock was my service advisor and she - alanbrue

Great staff: Dana Brock was my service advisor and she was amazing. This was my first service visit to the dealership. The waiting area is very deluxe, and everything is well organized.

Scheduled 3 visits, explained that I needed to wait for - Vdub4ever

Scheduled 3 visits, explained that I needed to wait for diagnostic, then schedule the repair at a later date. Today, appointment at 7am. The gates were closed until 7:20am. After 2 calls someone finally came to open the gate. Then was told again that I needed to leave my vehicle for 3 days to get a diagnostic done. Poor communication and will never return. If you can't manage to open your gates, nor communicate; why would I ever believe you could fix my Atlas? Asked for the GM to return my call, probably need to sit out front for a couple days.

I have purchased two trucks from this dealership and did - SWA

I have purchased two trucks from this dealership and did not have any problems with the sales department. However, the customer service that I received from the body shop was the worst I have ever experienced in my life. My truck was being repaired from hitting a deer and I waited for over 100 days to get my truck fixed. I was given one excuse after the other for them not being able to fix my truck which was mostly cosmetic damage. I also tried Toyota corporate customer service and didn't do much better with them, all they kept saying was contact your dealer, thanks for the help, Toyota. I can honestly say I will never be back to this dealership for any reason and may be done with Toyota all together.