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I had a noise with my brakes - Tala took care of the... - kathybrew
I had a noise with my brakes - Tala took care of the problem and explained it to my full satisfaction, plus tips on driving differently
Top Reviewed Service Specialists At This Dealership
I didn't know where to bring my new (to me) Airstream RV... - Adventure Van
I didn't know where to bring my new (to me) Airstream RV on a Sprinter 3500 chassis. I took a chance and I'm so glad I brought it to RBM Atlanta. Both times they did exactly what needed to be done perfect. Didn't push unnecessary work on me. Just adapted to my crazy schedule and got it done right! The first time!
If you have a sprinter, bring it here if you want it done right with no typical dealer BS;)
Thank you guys...
Courteous and Communication excellent throughout the time... - Jdollar697
Courteous and Communication excellent throughout the time needed to repair my car.
Volvo Service Consultant
This is my fourth Nissan. I came in for service and ended... - iona waters
This is my fourth Nissan. I came in for service and ended up in a Rogue Sport which I always wanted. The staff was friendly too.
The joy of car buying - Billie
We drove over 2 hours to purchase our beetle from Jimmy Britt. We dealt with Fabian and he made it a very easy decision when deciding to drive up. We love our car and buying from jimmy Britt was painless......
Have used Carl Black Roswell for purchases and service... - CESPCS1
Have used Carl Black Roswell for purchases and service since 2001. Doug Fincher in service is the top example of professionalism, customer service, and courteous. He is the best!
Great service everyone is professional fast and does... - Jboe134
Great service everyone is professional fast and does really good work. They check everything and let you know when there is something else that needs to be done to prevent further problems. Awesome everytime.
Leo Leyva has been my Service Tech for the past 3 visits... - Birch
Leo Leyva has been my Service Tech for the past 3 visits since Rose went to a new position within Jim Ellis. Leo handled my Touareg in a Timely Manner, with Excellent Quality VW Service and a Clean Vehicle returned. I was introduced to Leo thru Phil Coleman my Sales Consultant and now considered a Friend . I have purchased 4 VW's from Jim Ellis and considered it the only VW Dealer. I want to thank the whole team from the Greeter to the Technician who performed my service on 12/10/2020 ...Always Beyond Expectations....I Love My V-dub....R Birch
Wesley Blyth Rocks - Llbriss
I have been taking my car here since I moved to Georgia. I have been lucky enough to have Wesley as my service man. Helpful, fast, and always gives you updates on your service . I could go to another dealership that is was closer to where I live, but getting positive, happy service is worth the drive.
Chris is a real person! He offered no pressure, and truly... - Ginhouse
Chris is a real person! He offered no pressure, and truly cared about finding the right vehicle for us, not just making a sale. A truly great experience!
Steve Byrd is the best. He always ensures that I get... - rcolegray
Steve Byrd is the best. He always ensures that I get premium service each visit. He is personable and friendly oh and professional too. This dealership is the place to do business.
The upgrades to the service center are amazing and I... - Team Shack
The upgrades to the service center are amazing and I definitely appreciate their partnership with Enterprise to provide a rental vehicle while my car is being serviced.
Mr. Cameron Hilden was really helpful explaining my car's... - anigeorge
Mr. Cameron Hilden was really helpful explaining my car's service needs and completed all the works with my satisfaction. He also took care of some of the additional requests that I made. Overall fantastic experience.
Scheduled service with no problem. Service team took car... - ameliafaye
Scheduled service with no problem. Service team took car back and got the oil changed and tires rotated. You also wait in comfort. Checkout easy Thanks!
Very clean and professional also helpful love my K900... - wfwaldrop
Very clean and professional also helpful love my K900 they do stay very busy and must wait for scheduling but I guess that’s good
Ms.Elizabeth Enix was very helpful and professional. She... - Kentsherri220
Ms.Elizabeth Enix was very helpful and professional. She was very Friendly and pleasant to work with. I am grateful to Ms. Exin because today was my only day off and she worked my vehicle in for service. Thank you again Ms. Exin.
People are easy to talk to and they do a great job... - Dawgs2016
People are easy to talk to and they do a great job servicing our new Kia Sportage. Waiting area is super clean and very comfortable.
Kia Master Technician
The employees at Pioneer Ford are fantastic, friendly,... - jennifer.schmidt6
The employees at Pioneer Ford are fantastic, friendly, courteous and knowledgeable. I would recommend them to anyone who wants a caring place to do business.
Sevice Advisor/ Se Habla Espanol
Master Certifies Parts Sales
Freddy was wonderful help!! I liked everything and... - YOGAPAM
Freddy was wonderful help!! I liked everything and everyone in Roswell!!! Thanks so much to this lovely team.. ps thanks for finding the pen in my convertible top mechanism
Excellent customer service! - M
I cannot say enough good things about this dealership. They've helped us on multiple times. My 3 year old vehicle had a dead battery yesterday morning. I called the service department to ask them if they thought it might just be a dead battery. Josh (service manager) offered to have them come out and jump my car for free! I then drove to the dealership and they were more than helpful with replacing my battery.
Awesome customer service and a warm friendly environment.... - VICTORIA.BERKELEY
Awesome customer service and a warm friendly environment. The staff is amazing and kept giving updates on my car receiving service and informed me I would be getting a wash and vacuum included .
Kia Brand Specialist
I feel safe bringing my Mazda 3 to Jim Ellis Mazda... - SAlferes
I feel safe bringing my Mazda 3 to Jim Ellis Mazda Atlanta. Rich Truong always makes sure I have the best service. I recommend them 100%.
Although it took awhile to figure out the problem and to... - WEEZIE1011
Although it took awhile to figure out the problem and to get the part from California, Anthony update me throughout the time. The car is running well.
Excellent service always. Bobby always let’s me know what... - Claireajufo
Excellent service always. Bobby always let’s me know what services I need the next time so that I can budget for it, I really like that
As always, it was wonderful and very quick, excellent... - Regina
As always, it was wonderful and very quick, excellent servce!
Very customer friendly. Reliable. Needs better... - CRETIA95
Very customer friendly. Reliable. Needs better communication to get five star rating.
Express Service Advisor
Vehicle was purchased at Audi Marietta and has been... - Anonymous
Vehicle was purchased at Audi Marietta and has been serviced here the last few times. A few minor maintenance concerns were thoroughly addressed. Joey will respectfully show you how the service conclusions are drawn.
Audi Service Advisor
Great service. In and out was easy and very... - James Gaskill
Great service. In and out was easy and very quick.
Ran into some engine trouble on I-95, and Hodges Ford... - Christinejamrok1
Ran into some engine trouble on I-95, and Hodges Ford came to the rescue! Jared in service did an awesome job helping us sort out our issue, and everyone was super nice and helpful.
They were extremely nice and took my vehicle right away.... - JAQUELAHARDIN
They were extremely nice and took my vehicle right away. I was able to get my car fixed faster than the estimated time and the service fee was reasonable compared to the other shops I contacted for the same repair.
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