Buying our Kia - Football 1
Glenn was great, went out of his way to help us and spend time with us. A very nice man. He made buying the car easy.
Top Reviewed Specialists At This Dealership
Senior KIA Sales Specialist
Internet Sales Manager
Outstanding salesman and sales managers!!! - Jess&Daniel Borrayo
This is our 2nd time purchasing a vehicle here and they went above and beyond to make us happy and that’s exactly what they did!!! I will most definitely refer Sam Marsh salesman and Lithia to all my friends and family!! 100% satisfied with the team work these guys have!!
Service and safety recall - Mdod1
Very friendly dealership. I was met as soon as I drove in and escorted inside where Bill took my information. Then since I waited for car to be serviced was shown to the waiting area. As soon as car was done I was again met by Bill.
Big Mistake - Sarge 1
As an equine rescue based in southern Utah, our ongoing duties prohibited us from making the journey to north Idaho to inspect the 2009 Ram Cummins we wished to purchase from Dave Smith Motors. As a condition of purchase, we were assured through phone and internet conversations that an intricate inspection would be conducted by their "crack" inspection team, and corrections would be made to anything found prior to shipment/delivery of the vehicle. Sadly, we proceeded with the purchase, and within 24 hrs of receipt of the vehicle we discovered multiple mechanical discrepancies. It was clear that either no inspection took place, or the dealership felt no compulsion to correct any of the easily discoverable issues, which included significant oil leaks among the myriad of irregularities. As a result, we were forced to have the vehicle inspected by our mechanic, forced to correct the multiple discrepancies ourselves, and forced to pay 50% of the approximately $5,000 in repairs for our troubles. The actions, or more correctly inactions, of Dave Smith Motors suggests to me that their loyalty is to $$$, buyer be damned. Fact is, the truck is at the shop as of this writing for a whole new set of electrical issues. Purchase at your own risk!!!
Wackerli GMC service sucks - Ralph Dickenson
Absolutely horrible service and communication from the GMC service department. Took it in to have two valve cover gaskets replaced as well as an oil sending unit. Took it in on a Thursday and got it back Friday.. that would be the Friday 8 DAYS LATER. They blamed it on freight, never took onus for it themselves. I wouldn't wish them and their lack of professionalism on anyone.
George Gee CDA