Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Now called Midway Hyundai - Excellent buying experience! - KatieRu
After a poor experience at a dealership in North Spokane, my husband & I walked away from a deal on a pre-owned Jeep Cherokee that checked every single box on our list. The Jeep was great, the price was right, but the sales manager was pushy & rude, so we walked. The next day we found the same model at Midway; a year newer but lacking a couple features that were on our wish list. From the moment we arrived it was obvious though that Midway was worlds apart from the first dealership. The atmosphere was inviting and relaxed; and our salesman Curtis Heirston was friendly (also funny), understanding, and genuine. Also, Curtis recognized right away that I (“the wife”) was not simply along for the ride, but rather just as much in the driver’s seat as my husband when it came to making this deal. The previous dealership was dismissive of me and my research and focused the conversation directly to my husband. Curtis at Midway on the other hand was impressed with my knowledge, and super respectful and equally attentive to us both. I should mention that Derrick in finance offered the same genuine respect and friendly disposition as well - especially considering we were pre-approved and using outside financing. This seemed to be a major pain point for the previous dealership, but Derrick was gracious about it and it was really a “non-issue”. From Curtis working for us to get us this Jeep, to management (who we didn’t even need to meet because they let Curtis do his job), to Derrick in the finance department wrapping up the particulars – Midway listened to our needs, understood our budget, and delivered a deal that we are more than happy with! This Jeep may not have a tow package or memory seats, but I don’t care! Sacrificing those features to do business with folks who understand the value of customer service and relationships is well worth it! Sincerity are integrity are priceless, and as it turns out those are the two things that I love the MOST that came with our 2016 Jeep Cherokee Limited! Thank you Midway! Seriously, thank you!
Outstanding, - Diane
Everyone was so helpful and knowledgeable.
Dustin explained leasing a vehicle in great detail.
I’ve never had anyone explain how to get the best out of all the functions so we could understand it
Worst Customer Service in the Service Department - Mazda Owner
They will scam you on pricing and get you to pay more then you were told. The Service guy that was helping me need to learn more about customer service and don’t make side comments as you are walking away from customer because I was able to hear what you said and that was un professional. I would take your business somewhere else’s where they will treat you well and appreciate your business and want you to come back. Did not feel I was a value customer to them just another number passing through there service department.
Terrible customer service, kept my $500 deposit - Clark1
Avoid this dealership at all costs! They kept my $500 deposit after I could not make the 5 hour drive to pick up a vehicle due to a major family emergency! Pleaded my case to sales dept and GM, but still denied me. Heartless individuals that put $500 before Doing the right thing. Don’t give them your business..