It was a great experience. It was the first new car I have b - Jimmyb
Jay motsinger done everything he could to get me approved for the loan on buying my new ford focus and he explained the best options.
Great sales staff to friendly service area. - Happywithmynewcar
Hometown feeling- made me feel right at home. Process was easy and speedy. More than happy to say I would buy here again and again. Highly recommended!
Keep on truckin' - Ford Forever
We recently brought our F-150 to the service department for the 150000 service. We wanted belts, hoses, brakes, and the oil cooler / air conditioner serviced. Marv called us several times while the truck was being serviced to confirm if we wanted a particular item replaced. The work was done in a timely fashion at a reasonable price. We will be going back to Fieldhouse for future service work.
The Best Overall Car Buying/Ownership Experience - ErlHenry007
This is the 8th vehicle I’ve gotten from Dobson Ford over a span of 20 years. I have plenty of options for buying cars but I stay at this dealership. Their “valued added” approach to selling & servicing my cars is what keeps me coming back. Sean is my salesman. I use to buy from Sean’s father and since he retired, I put my trust & confidence in Sean. Thanks again Sean for another great job.
Exceeded our expectations! - Kari82
Thank you to Aaron Wilson and Kris Barnett for excellent customer service while purchasing our ‘18 Ford Flex. Both provided exemplary customer service from start to finish and even after. We will always be Rochester Ford customers! Thank you so much for everything you’ve done for the Lebos!
Phenomenal dealer - Grant
Auto Park Ford is a wonderful dealer with great staff. They gave me the best deal I could ever ask for and the sale only took about 25 minutes! If you're interested in a vehicle I would ask for Dana. That dude won't let you down.
Great Service - Mark
The dealership was able to find a truck with all of the features that I wanted. Now, I've just had the first service and it was free! Great service!
Very disappointed! - Marilyn
Last June I had some work needing to be done on a truck. After receiving the quote we approved everything except the one item, which was fixing a seat massager for $200, because we decided it wasn’t necessary at the time. When I picked the truck up the first thing I noticed on the way home is that the seat massager had been fixed. I looked at the invoice and saw I had been charged for it so I called in and told them what happened. I was told they would check into it and get back to me, nothing happened. A week or 2 later I called back and was told they don’t think I was charged for it but they would check into it again. I have made at least 8-10 phone calls about this matter and was told repeatedly that I would hear back from them and then nothing. I finally talked to one of the owners just over 2 weeks ago, he was very nice and I was promised compensation but again have seen nothing. I called and talked to the receptionist this morning and she said she would check into what happened and get right back to me and again I heard nothing back! I’m beyond frustrated!!!!
Great experience at Heritage Ford - rickt535
Ordered and purchased a new 2017 F-150 from Heritage Ford. Devin was my initial contact when I first started looking for a new truck and worked with me throughout the process. Devin was knowledgeable and did a great job in working with me and keeping me informed. Once my truck arrived Devin and the rest of the Heritage staff were fantastic to work with. From dealership management to the finance team, to the folks that prepped the truck for pickup everyone did their best to ensure we were satisfied with or vehicle and experience at Heritage. We are A Plan customers and have purchased or new Ford vehicles from Downtown Ford (Bill Collins) for 25+ years. Moving to the Corydon, Indiana area in the fall of 2016 we are glad to know that we now have a great Ford dealer to work with for the next 25.
If you want a new or used Ford check these folks out. You won't be sorry.
interesting - myyocy
Dave Pearce a very nice gentleman, always has the buyer in mind. Enjoyed dealing and talking to him. Got to tell everybody about Uncle Dave.
Excellent service - John P
I took my 2003 Taurus in for replacement of tie rods, as diagnosed by another Ford dealership. As it turned out the tie rods were fine, but the sway bar was bad. This saved me several hundred dollars!!
The service department employees are knowledgeable, honest, and timely.
I will be returning!
Quite Satisfied - T-MANAZ007
My wife and I were looking for a specific Ford Escape, Titanium. Since we live in Arizona, we of course checked out our local dealer. They could not find the specific vehicle we were wanting within a reasonable distance, but added that one was available in Ohio. I called Eby's (I used to live in Goshen) and after some negotiation they got the vehicle for me, and I couldn't be more pleased. Not many dealers will go that extra mile (and in this case literally) to make a sale. I will always check with them before I buy another Ford product. Of course it is helpful to know what you want, and what the vehicle price generally sells. I had no problem acquiring a fair deal.
GREAT JOB! - Sirlancelot1
Just bought my second Ford Escape from Rice Ford today! What an amazing dealership and customer service department. Both purchases Jim Adams and Bob Sullivan worked hard to get me the best deal on the car of my dreams. Thank you to not only Jim and Bob but also the Dan and Tina Rice for a great experience.
Poor Customer Service - Joe Peru
I dont know about their sales, but I would stay away from their service department. Took my minivan in for new brakes, tires, and shocks. All most all of the parts were incorrectly replaced. The wrong tires were changed and the shocks were never installed. I took it back to the dealership and it ended up taking over a month to get it straightened out and I still ended up replacing tires that did not need to be replaced out of pocket.
A few years ago, my mother was in an accident; her car... - Gopennst
A few years ago, my mother was in an accident; her car was totaled. We were told she had four days to find a new car. I immediately called Curry Meece at Advantage Ford and within 24 hours, he showed me the next car my mother would own. Mr. Meece made buying a gently used car the best possible buying experience for my mother and, frankly, the ease at which he made the process is one we will ever forget. They have treated us as if she is the only customer Advantage Ford has. (I'm certain they have many!) If I hadn't just leased my car, I would have purchased from Mr. Meece and his company. They are and will forever remain true to their customers and are a great company to work with!!!
Great Cars, Great Prices, and Excellent Customer Service!... - Fastdriver2469
Great Cars, Great Prices, and Excellent Customer Service! That is how I feel about this dealership. I recently Purchased a 2006 Ford Fusion from George and am more than happy with my overall buying experience. I would recommend Coburn Ford/Mercury to all of my family and friends
My experience with this Dealer was awesome. I will... - MsYolie
My experience with this Dealer was awesome. I will recommend them to family and friends. The employees were very polite. Thanks for your kind service!
Excellent Experience - Brad007
I've bought many cars over the last 30 years, but I have never had a better experience than at Don Meyer Ford. They went above and beyond my expectations and the entire experience was excellent. Thank you very much!
The best there is!! - Lindsay
My family and I have been using Jim True Ford for years! We love them. They make the car buying experience great. They are the only place to buy a car! 😀
Our Ford Windstar has run fine. We've had absolutely no... - DeniseMChar
Our Ford Windstar has run fine. We've had absolutely no problems. We took the van in for a recall repair. Matlock Ford kept it all day. It is between 1/4 to 1/2 mile from our home. Our van didn't make it back to our home. We called and the owner's grandson came and looked at it on the side of the road and said it wasn't their fault and there is nothing he could do. He didn't bring it in. He didn't put it on a lift and have it checked, he just looked at it for 3 minutes on the side of the road and said it couldn't be their fault. We had recall repair to the back axle and the problem is in the front... but when he started describing what he did he said they were underneath the feet of the front seat. It was very disappointing and very bad business. At least call a wrecker, take it back, diagnose it and THEN bring us in to show us EXACTLY what was done during the recall and EXACTLY why it couldn't be your fault. SImply diagnosing it from 3 minutes on the side of the road isn't good enough.
This is one of the best Dealerships I have ever had to... - rhamerin
This is one of the best Dealerships I have ever had to deal with. The went way out of their way to make sure I was happy. Highly recommend this Dealer.
Used vehicle purchase - Gtr
We have used this dealership nearly 50 years with excellent results. I purchased my first new vehicle from Southworth Ford approximately 50 years ago. That was a bare bones van that the boys and I modified.