18 Indiana Mercury Dealers

While travelling from South Bend, IN to Indianapolis, IN... - bhubbs8765

While travelling from South Bend, IN to Indianapolis, IN for business, the left turn signal on my F150 began blinking erratically. Just north of Plymouth, IN I noticed a Ford dealership sign, so I stopped at the dealership and met with Mike Friar, a service advisor. He said he thought the issue was a burned out tail light bulb and had me pull into the service area. Mike and a mechanic removed the tail light assembly, which took about 15 minutes, and replaced the bulb which remedied the issue. When I asked how much I owed, Mike said he was happy to help me and there was no charge. As I drove away from the dealership, I thought about all of the doom and gloom we're subjected to through media and social outlets, and I realized we are surrounded by wonderful people like Mike and the mechanic. Oliver Ford is truly blessed to have employees like Mike and his mechanic.

Awesome experience. - kbreeding73

Awesome experience. Sales and finance did a fantastic job. Will return for my next purchase.

Tipton Ford’s Service Department consistently - emsdial911

Tipton Ford’s Service Department consistently demonstrates a high standard of customer service excellence. The team is exceptionally kind, respectful, and genuinely committed to ensuring a positive customer experience from start to finish. Communication is clear and professional, expectations are managed effectively, and every interaction reflects a strong customer-first mindset. Their willingness to assist, attention to detail, and courteous approach instill confidence and trust throughout the service process. This experience stood in sharp contrast to a prior service encounter at another Ford dealership in Anderson, where my concerns regarding a recurring issue were handled dismissively, ultimately resulting in the loss of my business. Fortunately, discovering Tipton Ford restored my confidence in Ford service. A special acknowledgment is warranted for Mike and Katlin, whose professionalism, responsiveness, and customer-focused approach exemplify the values of the Service Department. They worked tirelessly to coordinate with my third-party insurance provider and successfully secure coverage for the necessary repairs. It is evident that customer satisfaction is a top priority, and the staff takes pride in delivering reliable, high-quality service. Tipton Ford’s Service Department is a clear example of professionalism and operational excellence.

Went in for a car wash. - Madisonlmichael

Went in for a car wash. Car looks amazing and Bill Stanage was a big help. Ended up getting a few scratches buffed out and it looks so much better. Definitely recommend going to the South Bend Gurley Leep on Ireland road!

It was an unusual experience for buying from a - BOBTTT

It was an unusual experience for buying from a dealership. I didn’t feel like I was being “sold”. My salesman Chris was more like a car enthusiast that happened to work there. If that is a sales tactic they used, it worked on me. I left with my “new to me” car, and felt good about the deal.

Great experience. - Gj Expedition

Great experience. Ordered my new car and it came in 5 months later. Exactly what I wanted. Great dealer. This is the third vehicle I have purchased from Rice Ford.

We have nothing but good things to say about Ruxer Ford. - Wright5

We have nothing but good things to say about Ruxer Ford. We will recommend them to anyone looking to buy a new or used vehicle.

Great Dealership! - watchout

I have been doing business with Bill Hartman here at Jim True for over 30 years!! It was Bauer Ford way back then, but, it has always been a great place with great people. I have always received top notch service. They have become just like family and they are always if you have any questions. Go in and see them, and just ask for Bill!!

I bought a vehicle from this dealership on December 5 - Kevin

I bought a vehicle from this dealership on December 5 2022. I was issued a temporary tag good until 1/19/23. I paid cash for the vehicle on 1/12/23 I called Olivia my finance person she stated that Opus the titling company had messed up and not filed it, however it was going to be expedited through the system. 1/23/2023 I call Opus titling company they had just received my information electronically today. I called Jeff Etter his response was he did not know enough about the process said he did not like my tone and hung up on me. It was quite surreal! This seems to be my only option warn as many people as possible. This man does not deserve your business.

A few years ago, my mother was in an accident; her car... - Gopennst

A few years ago, my mother was in an accident; her car was totaled. We were told she had four days to find a new car. I immediately called Curry Meece at Advantage Ford and within 24 hours, he showed me the next car my mother would own. Mr. Meece made buying a gently used car the best possible buying experience for my mother and, frankly, the ease at which he made the process is one we will ever forget. They have treated us as if she is the only customer Advantage Ford has. (I'm certain they have many!) If I hadn't just leased my car, I would have purchased from Mr. Meece and his company. They are and will forever remain true to their customers and are a great company to work with!!!

Exceeded our expectations! - Kari82

Thank you to Aaron Wilson and Kris Barnett for excellent customer service while purchasing our ‘18 Ford Flex. Both provided exemplary customer service from start to finish and even after. We will always be Rochester Ford customers! Thank you so much for everything you’ve done for the Lebos!

Best ever! - Getreal66

My daughter and I had bought a Kia Forte from Bedford Ford. I have dealt with a lot of car dealers but these guys are the best. We were in and out in 20 minutes and I couldn't have asked for a better experience. Thanks

Great Cars, Great Prices, and Excellent Customer Service!... - Fastdriver2469

Great Cars, Great Prices, and Excellent Customer Service! That is how I feel about this dealership. I recently Purchased a 2006 Ford Fusion from George and am more than happy with my overall buying experience. I would recommend Coburn Ford/Mercury to all of my family and friends

My experience with this Dealer was awesome. I will... - MsYolie

My experience with this Dealer was awesome. I will recommend them to family and friends. The employees were very polite. Thanks for your kind service!

Poor Customer Service - Joe Peru

I dont know about their sales, but I would stay away from their service department. Took my minivan in for new brakes, tires, and shocks. All most all of the parts were incorrectly replaced. The wrong tires were changed and the shocks were never installed. I took it back to the dealership and it ended up taking over a month to get it straightened out and I still ended up replacing tires that did not need to be replaced out of pocket.