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I received the highest care when having my car serviced.... - Larkinabout14
I received the highest care when having my car serviced. I will continue to purchase my vehicles and have them serviced at Audi of Indianapolis.
Pleased with the Audi service department. Would... - gandbmallory
Pleased with the Audi service department. Would recommend the service to anyone who owns an Audi. If anyone asks who needs service on their Audi I will suggest O’Daniel.
Top Reviewed Service Specialists At This Dealership
Porsche Audi Service Manager
Great service and helpful. Even though I went a different... - RACHEL.RUMP45
Great service and helpful. Even though I went a different direction they were helpful and very kind. Teena was so amazing and accommodating to my car and situation,
Body Shop Manager
All mechanics in the area hates you. Much rather go 100’s... - Thejachs
All mechanics in the area hates you. Much rather go 100’s miles away than deal with you.
I will never buy car from you. I suggest strongly to whoever looks at this these post to look hardly at your RUDE service department at MB.
Had one of our BMWS in twice for issues and service... - ToddKennes
Had one of our BMWS in twice for issues and service advisors insisted that no problems were found. Our son is an employee at the dealership and he figured out the the problem before the “master techs” could. Simply scanning codes on the DME he found the problem. Should have been done the first time around
They Damage my car and Refuse to fix it. - Gina
I wish I had read these reviews before taking my car here. Stay far away as possible. Had to take my car here because the person who was at fault had USAA insurance and this is their preferred provider. They fixed the front of my car fine. But also somehow damaged the sides, and broke off my antenna. They tried to tell me it was like that even though looking at the photos you can see it wasn't. Now I have to take my time and go through small claims court. I will continue to warn as many people as I can to stay away from blossom on shadeland.
Hello, all! If you're reading these reviews, I bet... - Josh_M
Hello, all! If you're reading these reviews, I bet you're probably in the market for a new vehicle. Well, I'm not here to tell you if Gates is the place for your new purchase, but I am quite prepared to say you should never try to get a vehicle serviced at this dealership!
I came to Gate and attempted to have my low-mileage, under-warranty vehicle diagnosed for a knocking sound. After a 2.5 hour wait (was told 1 hour, and watched another customer enter, get service, a loaner, and leave before me) a serviceman approached me and outright refused to diagnose the issue, stating their refusal was due to 'snow on the ground', and that I should come back when it's nicer outside. Seriously! As soon as I left their service center and hit the road at 20mph, the knocking was CLEARLY audible! After calling the service center to set a date and time *they* find appropriate, and not being given one, I requested to speak to the floor manager. The gentleman I spoke to was very pleasant and helpful, but said he could not arrange a diagnostic until the following week, which I found unacceptable.
I'm sure their salesman are quite genial and the deals superb, but I would suggest staying away from their service center: they seem selective about who they want to serve and who they do not.
Courteous, knowledgeable and prompt service - Borst
Purchased my car from previous owner of Mike Alsop Chevrolet. OnStar was installed and operational in the vehicle. Got an air intake system error, and was advised OnStar to take for repair immediately. Took to Alsop's multiple times and was sent on my way because they could find nothing wrong and to ignore the warning as a false computer reading. After getting error for the 4th or 5th time, I took it to Mike Raisor's in Lafayette and found within 4 hours of arrival that the air intake manifold had a large visible crack in it. I was given a loaner car while awaiting the part to arrive and to be installed. It was in in about a week and fixed the same day! Now that's what I call service.
Lies, incompetence and damage - don.jordan.923
Service department outright lied to us at least three times during a three week period when they kept our Audi TT, claimed they were working on it, did not. Claimed they were awaiting parts (they were not). The service department also managed to somehow smash the cooling fan bracket and left it dangling in front of the engine. There was also a body "piercing" in the front end that required body shop visit in the aftermath. This is the worst dealership service I have every encountered with any car. DO NOT TAKE YOUR CAR HERE FOR SERVICE. I would not buy a car from this pack of liars and con men. Oh, as proof of all this, they did not charge us for keeping the car 3 weeks and performing minor work.
Service Department Charges you for their damage - Ditchwood
This is a hack shop, find somewhere else to get your work done on your car. Their service department charged me for the damage they caused.
Gates Ireland Road Service and Body Shop