6 Indiana Volvo Dealers
Well, I returned to purchase a 2022 upgrade when I could - cadillacSam1223
Well, I returned to purchase a 2022 upgrade when I could have gone elsewhere. Natalie was fantastic when she sold me my first one earlier this year. I just chose to give someone else an opportunity to make a sale this time, so thank you Jason! (Jason, your name and picture is not listed under "Sales Dept." to select your rating.)
Ben was amazing took care of everything followed up too - Sleberly
Ben was amazing took care of everything followed up too make sure everything was good and that I was satisfied. Very happy with the service!
I was Helped by Waldir, who was super helpful. - ljhanji
I was Helped by Waldir, who was super helpful. I actually ended up getting a different car. But he was very professional and super helpful.
Bought a 2020 cx9. No reported accidents. Wife had a... - wabmar
Bought a 2020 cx9. No reported accidents. Wife had a minor fender bender. They jerked our body shop around getting parts and there was preexisting poor body work done. Never again.
Wouldn’t recommend. Went and looked at a Hyundai... - Amber
Wouldn’t recommend. Went and looked at a Hyundai Elantra.
I worked with Isaac, he was admittedly not very knowledgeable about the car I was looking at. Despite the fact that we had discussed the day/time I would be coming in, he seemed to know little to nothing about the car before showing it to me.I would have preferred that he had someone more knowledgeable/better able to discuss the car had worked with me. While initially showing me the car, I pointed out a missing panel inside the car which he said that there service guys would be able to fix. This missing panel was not specified online and is very hard to see in pictures if you aren’t directly looking for it. However, when I returned from the test drive and asked about the panel he had done a complete 180 in what he had said previously. Now, he claimed that it would be nearly impossible for them to fix that. If I had known that, I wouldn’t have bothered with a test drive because I wouldn’t pay thousand of dollars for a car with a glaring imperfection that would be a difficult fix. We also noticed before the test drive that there was an issue with the fob unlocking the passenger door. Isaac initially said that this was something that service guys would look at/fix, but after we returned from the test drive he said that car was being sold “as is.” If he had made it clear BEFORE the test drive, that the car was just being sold as is, I likely would not have wasted time test driving and could have gone to another dealership in the time I wasted there. During the test drive there was an issue with the brakes of the car which were reported to have been done in August. Due to this, Isaac (admittedly not a service guy) did a look for lot rust and found no evidence of any. When I expressed my concerns about whether or not it was lot rust ( which there was no physical evidence for) or an issue with the brakes being done well/correctly, or something else entirely Isaac was very dismissive of my concerns. He refused to even entertain the idea that there could be anything wrong other then lot rust even when we didn’t see any evidence of that. He made no real attempt to assuage my concerns and instead uncategorical denied that it could be anything other then lot rust.
TL;DR: Would not recommend the sales staff. Knowledge about car and communicating with customers was severely lacking. Did not purchase from here. Based on other reviews, I would not go here is you are looking at anything other then a Mazda.
I Bought a truck in 2022 with a lot of issues. - Enver
I Bought a truck in 2022 with a lot of issues. I ordered this truck in March 2021 with leather seats, fog lights , and steel bunk metal. They charged me 5000$ only for the leather seats and extra for the the fog lights and for the steel bunk metal. When i went to pick up my truck there was no leather seats , fog lights ,and no steel bunk . After 2 weeks of waiting they put the fog lights on but they didnt put on my leather seats and bunk metal I asked for. The driver side of the truck said 760 and the passenger side said 860 and there was a problem with the switch in the cruse control and the Jake breaks. Im also missing log nuts on both rear axels and they don't want to fix it. Then I asked them for the steel bunk and they said it will be an extra 2000$, I had the specs when I ordered the truck. I don't think they are good enough to buy a truck from this dealer. Im going to file a law sue and I'm not going back to those guys