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My salesman Shawn was great! Made it quick and easy!... - martavius.jacksontn
My salesman Shawn was great! Made it quick and easy! James(finance) helped me get through the finance process fast & painlessly. The General Manager also helped me out a lot! They are all just great guys and it was a great experience overall! Would highly recommend!!
Horrible experience trying to buy a car online from Jake Swe - nearySAi
Horrible experience trying to buy a car online from Jake Sweeney Alfa Romeo / Kia / Fiat. Salesperson did not respond to calls, texts or emails in a timely fashion. They kept emailing the incorrect email address after we corrected them multiple times and the email was still wrong on contract documents they sent. They asked us to print out, scribble on, scan, and send back documents because they don't use DocuSign online (or equivalent.) FedEx-ed us documents irrelevant to our sale, causing confusion and more questions (which they were also slow to answer.) Asked us to sign and return the only copy of legal documents - none of which had the odometer reading filled in (and their notary had already signed off!) When asked, they told us to go ahead and sign and they'd fill in the odometer readings later; that's how they always do it - huge red flag - that's not how legal contracts work! We decided we'd be more comfortable having our local Alfa Romeo dealership buy from Jake Sweeney Alfa Romeo and then we'd buy it from the local. Our salesperson asked if I could scan and send documents to the local dealership - he tried to send them himself but failed and couldn't figure it out? Or maybe he couldn't locate his own documents and was too embarrassed to admit that? The sales person supposed to be helping us went radio-silent until I had to email his managers. They strung us along for several days, saying they'd work with us and then suddenly flatly refused to sell to our local dealership (who has a recorded phone call of them offering to sell the vehicle at a lower price than they offered us.) When I called and spoke to the sales manager he straight-up told me it wasn't worth their time to sell to the dealership because they couldn't tack on enough taxes and fees like they could if they sold directly to us. I asked what price the local dealer would have to offer. He got grouchy and said that under no circumstances would he ever sell to our dealership. It's sad that one Alfa Romeo dealership is being so antagonistic to potential customers (and even their fellow Alfa dealerships!) Really tarnishes my image of the entire brand. I still don't know what to think; we're suspicious maybe there was something wrong with the vehicle and they mysteriously got cold feet when they found out they'd be selling to a dealership with Alfa Romeo experts who'd be doing their own independent inspection? Or maybe that's just a coincidence... ?
Do not waste time with this dealer they post false ads,... - baddodge440
Do not waste time with this dealer they post false ads, They list great prices but they don’t make good on them, They send all kinds of emails but won’t send information you requested
Excellent staff and very nice facility. Vehicle was clean... - Thomas
Excellent staff and very nice facility. Vehicle was clean and waiting up front when I arrived. No pressure and very friendly to work with. Highly recommended.
Fiat Lexington out of Business - Mesval
This business is closed. I bought a Fiat 500 there and have had nothing but problems. Dealership was sold. I was told I would get free oil changes, never got package they promised. Took car in to have back window washer fixed two months after buying. 2 days later starting linking. The front drain of AC came loose and flooded inside of car. Now I have yet another recall and they are out of business.