I could not be happier! - J.prescott
I find everyone there to be kind, knowledgeable and easy to work with. My service rep, Rick Turner, is the best. He is very patient and great with communication. That is the most important part of customer service, communication.
Top Reviewed Specialists At This Dealership
A waste of time! - Sharon Hughes
Having THE most horrible experience with this dealer! Never in my life (I have been purchasing cars for over 20 years) have i ever had such bad communication, rude service, and an oblivious sales person. So much time has been wasted on a car salesman who has absolutely no idea how to sale cars, communicate efficiently, or follow up on promises. Now, I've been horribly inconvenienced and CANNOT retrieve my losted time or credit score from these quacks pulling my credit, making a half xxx deal with no paper work to show and approving a loan for which i have no car to buy. Not only has it taken over 2 weeks to close a simple deal for a used car that has been sitting on the lot for months. I drive all the way to Florence from Louisville to see a vehicle (which I was supposed to drive home with) with body damage that should have been easily sorted before I arrived (because I was never told of this damage or an as is status), without new tires, smoking smell and outside of the car clearly needed to be run through a proper wash. Michael couldn't answer not one question about the car (which he had two weeks to study up on) and actually stated he didn't think I was serious so didn't put in much effort until I phoned to say I was driving up. This is ridiculous seeing that we had been speaking of this deal for days and a promise to pick me up or deliver the car yesterday, after a failed inspection by me on Friday failed, was never honoured. If the Internet Car Salesman Michael spent less time making stereotypical black jokes and comments and more time doing his job, organizing a simple sale and understanding how to make a commission the dealer would have closed a deal and sold a car to what could have been a long time and referring client. Please approach this dealer and Mike and rude Coty with caution should you have no choice but to deal with rubbish. Otherwise be wise and choose smarter.
My new Hyundai santa fe sport 2.0 T - stoney3d
I bought the suv supper fast and we love it great little suv Kyle Hall was great to work with and we will be back thanks guys for working with me on a short time line you made it easy to buy the car I wanted
Fiat Lexington out of Business - Mesval
This business is closed. I bought a Fiat 500 there and have had nothing but problems. Dealership was sold. I was told I would get free oil changes, never got package they promised. Took car in to have back window washer fixed two months after buying. 2 days later starting linking. The front drain of AC came loose and flooded inside of car. Now I have yet another recall and they are out of business.
Cross Chrysler Jeep Fiat