Luxurious purchase experience - KySnowbird
My wife and I found Nikki so enjoyable to work with throughout our purchase/lease experience in the fall of 2017. She has excellent product knowledge, communicates well in person, by phone, or in writing (internet sales), and she was patient and helpful while providing the information we needed to make our purchase decision. We believe she advocated for us with our purchase agreement and she certainly made sure we were taken care of when we had a minor finish issue with our vehicle after the purchase. We would highly recommend her for a stress-free internet purchase of your next Lexus!
We are well-seasoned Lexus vehicle owners, and thanks to Nikki, who got us in the door, this was a pleasurable first purchase experience for us at Performance Lexus River Center. We flew in to CVG from FL to make this purchase, and everything happened as promised without a glitch. We have returned over the past year for service on our vehicle, and the service department throughout, all team members we have met and worked with at Performance, have been exceptional! Thank you and five stars from us!
Top Reviewed Specialists At This Dealership
Excellence - arnold.rivera
One word comes to mind when thinking of my experience at Lexus of Louisville, Excellence.
They are professionals and ensure everything is seamless. Do yourself a favor and go visit Lexis of Louisville, you will be amazed.
5 Start Treatment - Blessed
Awesome experience, From the time you enter, you receive a greeting and warm welcome, Service was prompt. the loaner was ready. I was in and out within about 15-20 minutes. Just long enough to complete service paperwork, update information, walk me to the loaner. I was on time for work and never missed a beat. Customer service is why I am return.