4 Kentucky Mercedes-Benz Dealers

Mercedes-Benz Louisville Review We had the best - sallynanaj

Mercedes-Benz Louisville Review We had the best experience at Mercedes-Benz Louisville! We recently purchased a used GLB with the help of Garrett Mosley, and we couldn’t have asked for a better experience. Garrett was personable, professional, knowledgeable, and, overall, just fun to work with. He made the entire process easy and enjoyable. We truly appreciate his excellent customer service and would highly recommend Garrett and Mercedes-Benz Louisville!

Update: I am updating my review to 5 stars to recognize - kentuckytimekeeper

Update: I am updating my review to 5 stars to recognize General Manager Shane Miller and the leadership team at James Motor Company. After discovering a severe pre-existing mechanical issue with a pre-owned vehicle shortly after purchase, I reached out to management. Shane responded with total integrity and professionalism. They coordinated the transport of the vehicle back to their facility, verified the diagnostic findings at a certified shop, and voluntarily unwound the transaction for a full refund of my down payment. It is rare to see a dealership demonstrate this level of accountability and good-faith customer service. Thank you, Shane, for handling this like a true professional and taking care of your customers.

I have delt with Mr. Butch Huff on my last three... - stu.taylor

I have delt with Mr. Butch Huff on my last three purchases. He has been fair and worked with me to get me the best deal. He is a gentleman and a keeper of his word. If Butch tells you that it will be done, then it will be done. He is the type of Sales Rep. that I think every dealership would be proud to have.