First Class All The Way! - AlexThompson
I can’t say enough how amazing my experience with MB of Ft Mitchell was!! First class all the way. I worked with Frank Winstel, he does a great job of listening to your needs and really personalizing his service to meet those needs. Frank really makes you feel like you’re special and you are his top priority. Great communication throughout the entire process! Extremely knowledgeable and goes out of his way to make sure every single detail is perfect, while making sure the process is as painless as possible.
Top Reviewed Specialists At This Dealership
Best buying experience I've encountered - CarEnthusiastJm
I noticed the exact model I was looking for at James Motor Company online and submitted an inquiry.
I was promptly and courteously greeted by Scott Stoess and thoroughly informed about the vehicle. (He made sure I knew everything there was to know) As I was out of town and the purchase would require some travel we were able to sort out the particulars of the deal beforehand.
When we arrived I was even more impressed and politely greeted by a few members of the staff. We completed the test drive and the vehicle was exactly as described. After a quick transaction I was on my way with a new car and a big smile on my face.
I've purchased a lot of cars over the years but I've never experienced this level of service in any transaction, I'll forever be impressed with James Motor Company and a big thanks to Scott Stoess for his hard work throughout. 1/20/18
Wonderful ! - Roarks
This dealership was great, especially our sales representative Lisa Hines. She went way beyond the call of duty to make sure we understood each step of the buying process; answered all of our questions; and just made the grueling process of buying a car so much better. Wonderful Staff ... Wonderful Car. We're happy!
Great Service Experience - Heather Lauren
Brought our S550 in for service and Chris Paynter was Exceptional. He got us a car to drive so we could grab some lunch. When we got back the car was done and professionally cleaned.
I have delt with Mr. Butch Huff on my last three... - stu.taylor
I have delt with Mr. Butch Huff on my last three purchases. He has been fair and worked with me to get me the best deal. He is a gentleman and a keeper of his word. If Butch tells you that it will be done, then it will be done. He is the type of Sales Rep. that I think every dealership would be proud to have.