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Always get good sales and service from this dealership.... - Michael
Always get good sales and service from this dealership. Happy with the process. Third vehicle I've purchased there and have had no issues. Excellent.
Had a great experience working w Ed Silver. He gave me... - Pat Young
Had a great experience working w Ed Silver. He gave me the space I needed to look a bit and then made a great suggestion. It was fast and easy, but best of all , low pressure.
Great sales person (Will), great price. - Mike
My wife saw an Atlas on the internet for the right price. She called about it and Will Abernathy brought it to our home to test drive. Within minutes of him leaving we received a written email proposal that included a great new car price plus an offer for my trade in that was slightly more than expected. We bought the car that same day. So far, we love the Atlas. Will and the managers were great to work with. The only negative was that even though most of the paperwork was done in advance, it still took 90 minutes at the dealership to complete the transaction. All in all, 5 star employees and service.
10k Checkup - RMNIENABER
Went in for a simple 10k service on my Golf. Service was great, they were upfront with everything and thorough. Would recommend this to dealership
Service manager refused to do an alignment which I... - segfault
Service manager refused to do an alignment which I specifically requested, claimed the reason my car was pulling to the right was a leaking tire on the right side, which they patched. Failed to do a tire inspection which was required as part of the 20,000 mile interval service on a Jetta. Had they done this they would have noticed feathering at the inside edges of the tires, indicating an alignment problem. After I made another appointment to get an alignment, they billed me for an alignment without performing one. Tim French, the owner of the dealership, eventually refunded the money I paid them for the alignment after I presented an invoice from another alignment shop showing that the car had not been aligned at Montgomery Imports.
They made little to no effort to resolve the chronic rattles and engine knock in my Jetta. Another dealership eventually found a bad intake manifold changeover valve as the cause of the engine noise and put foam under the VIN plate to fix the rattle.