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New car purchase - Mittens20
I have had a wonderful experience at Bachman Volkswagen. Drew was very helpful, knowledgeable and I am thrilled with my new car VW Tiguan purchase.
Perfect! - Nritter
Allison Thurman was an excellent car sales women. Everyone is nice and efficient. I have never had a better car buying experience. They will always get my business. I walked in knowing exactly what I was looking for, and drove away in exactly that. Also Jeff Hounshell was an amazing finance employee. He made us feel welcome and at home.
Dealership review - LoveLeighStyles💚
Shawn Baxley took great care of me to make sure my paperwork was correct before I left out in my new car. The team that took care of me that day, I am truly thankful for. If you need a car trust this dealership, they treat you like family.
10k Checkup - RMNIENABER
Went in for a simple 10k service on my Golf. Service was great, they were upfront with everything and thorough. Would recommend this to dealership
Service manager refused to do an alignment which I... - segfault
Service manager refused to do an alignment which I specifically requested, claimed the reason my car was pulling to the right was a leaking tire on the right side, which they patched. Failed to do a tire inspection which was required as part of the 20,000 mile interval service on a Jetta. Had they done this they would have noticed feathering at the inside edges of the tires, indicating an alignment problem. After I made another appointment to get an alignment, they billed me for an alignment without performing one. Tim French, the owner of the dealership, eventually refunded the money I paid them for the alignment after I presented an invoice from another alignment shop showing that the car had not been aligned at Montgomery Imports.
They made little to no effort to resolve the chronic rattles and engine knock in my Jetta. Another dealership eventually found a bad intake manifold changeover valve as the cause of the engine noise and put foam under the VIN plate to fix the rattle.