9 Louisiana BMW Dealers

Mr Le in service is awesome and always in time. - cjone98

Mr Le in service is awesome and always in time. He always leaves a message and returns the phone calls

Michelle always goes above and beyond. - Ryanbroussard1995

Michelle always goes above and beyond. I will definitely be doing business with her for a long time. Wherever she goes, I will follow!

Tvis was the firstst time servicing car at BH-BMW, - JP-III

Tvis was the firstst time servicing car at BH-BMW, excellent service, 100× better than my previous service department - which was Local Audi! J.P.

The overall experience was great. - VBMjr

The overall experience was great. The staff were super courteous & the entire car buying process went a lot quicker than going to a dealership. I would've given 5 stars but the shipping on the vehicle i chose took 19 days, when originally it was stated that it would only take 7-10 days. The shipping fee is originally paid was refunded because it took longer than anticipated, so I was happy about that.

I recently purchased a new X6 BMW, traded in my 2023 M440 - hornsby4285

I recently purchased a new X6 BMW, traded in my 2023 M440 BMW. Johnny Fielder was great to work with, working tirelessly to get a deal that worked for both ORR BMW, and myself. Johnny spent as much time as necessary, going over EVERYTHING, about the operation of the car inside and out, answering all our questions, I highly recommend Johnny, he is knowledgeable , patient and willing to work hard. Justin Wells our service advisor, has been awesome to work with, helped us a great deal on our M440. Justin recommended Johnny Fielder when I asked which salesman I should talk to about a possible trade Justin Octavi, the finance manager, worked with us when we purchased the new X6, showing different warranties available above and beyond the standard BMW warranty. Orr BMW in Shreveport has a great team, sales, service and finance, we will not hesitater to recommend ORR BMW, because we are completely satisfied.

Hixson at Monroe is a JOKE! - MichaelG

I have a 2015 F-150. The truck on a cold start would rattle and tick around the front driver side tire. I knew this wasn't a normal sound because my last truck did it and I was told "that's what a Ford sounds like" .. the main barring went out shortly after. So I took it to a Ford dealer in Minnesota while I was on vacation and was told it was normal. Returned to Louisiana and took it to Hixson told them what was going on with it, showed them videos I had of the noise. They kept it for 2 weeks!! During this time I did NOT receive one single phone call from them about anything I always to call and check on it. (This whole time I'm dealing with the "service manager") aka Sam! I finally demand a response on what's wrong he tells me the cam phaser and solenoid were out and the part would be in the following Monday.. Tuesday came around and he called and said it was ready, I went to the dealer at 530 and he wasn't there.. I had to wait 30 mins for them to find my keys, I paid for my oil change and asked for my warranty paperwork, the woman looked at me and said there is no paperwork to go talk to a woman in service so I did so. I talked to a woman named Terra, she looks at the computer and tells me "sir I'll take the rap and ratting them out but nothing was ordered or fixed on your truck" I said I'll be in contact the next day, I walked out and started my truck and heard the noise so I shut it down and went and got her so she could hear. She told me that it definitely wasn't normal and to bring it the next day she would have me a loaner and she would call at 9 am. Next day came 945 am came around and nothing, I called her cell phone and no answer, I called service was put on hold for 20 mins, finally Sam (the service manager that has been pulling my leg) answered and said he was the one I needed to talk too. So Terra lied and wouldn't even talk to me. I finally told Sam I'd like to talk to manager above him and he had one call me. I told this manager what was going on and he says " sir I looked and listened to your truck with the shop foreman, those Ecoboost just rattle sometimes" I said... I don't have a Ecoboost, I have the V-8!!! SO there was yet ANOTHER LIE!! He could not answer me on why the service manager told me parts were ordered and could not answer me about Terra lying to me. So all in all they kept my truck 2 weeks for a oil change and now it's at another dealership getting looked at! I deal alot with the public and will be sure to tell everyone not to go to HIXSON IN MONROE Louisiana!!

We had a wonderful experience here. - Aliseclausen

We had a wonderful experience here. Patrick was our salesman and did an excellent job getting me in an awesome car and keeping us entertained!

I drove 9 hours to and from Houston to get the vehicle,... - TennisNoob

I drove 9 hours to and from Houston to get the vehicle, service, and delivery experience consumers should be getting. Patrick Harrison has been beyond helpful and pleasant to work with. Patrick and Walker does not give the run around and BS that local Houston dealers are known for giving. I've purchased many cars (Lamborghini, Porsche, BMW, Mercedes, Jaguar, Lexus, etc.) throughout the years and I can say Walker has given me the most detailed delivery experience over the rest of them. Finance was great as well, so as the other staff that was at Walker. Usually you walk into a dealership and you only get greeted by the sales that sold you vehicle but Walker as a whole felt more of a local family business that was welcoming. Patrick was super detailed pre-purchase and continued to follow up on the vehicle production, when it shipped out, when it was in transit, when it arrived, and even when I was on my way home. The 9 hour drive was well worth it.