always happy and please. - mattie.lewis2145
Was smelling gasoline so I brought my car in to be checked.i was very please with the service and the time of the service. Thanks again!
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Best Sales Experience Ever!!!! - Cjoegrif
Mr. Singleton had given me his card outside the dealership one day when I was there getting my old Mercedes serviced. After deciding to purchase a new vehicle I went in to the Dealership and talked to Mr. Singleton. This guy made purchasing a vehicle about as painless and professional as possible. He showed me a few vehicles in the price range I told him I wanted and not one time tried to sell me anything above that range. knowing the features I was interested in he walked the lot in 90 degree heat while I stood inside in the A/C found a few vehicles and allowed me to test drive each one. While test driving the vehicles Mr Singleton explained the features and advantages each one offered in detail.
Based on the information he provided and knowing what I was looking for, this gentleman had me walking out of the dealership at the end of the day very happy and satisfied. The best part about this Dealership and Mr. Singleton is, once my vehicle was purchased, the paperwork was signed and the deal was done, Mr Singleton and Mercedes Benz Of New Orleans didn't stop there. I received several phone calls days later from these folks to make sure I was enjoying my new vehicle and to make sure I was not having any problems operating the features of the vehicle.
Mr. Singleton and Mercedes Benz Of New Orleans provides exceptional service to their customers
Mercedes Benz Master Certified Salesman
Excellent Service Department - PL3@aol.com
Excellent service! Friendly professional staff! Pleasant waitng area! Will recommend Mercedes Benz to fellow owners! Kim was extremely helpful. She even helped me transfer items from the loaner vehicle to my own SUV.
Outstanding - Sandifer29
Thanks to Mr. RONNIE Adams ,I have a beautiful, I'm good condition and very reliable vehicle. Even when I wanted to just be patient and wait , Mr. RONNIE and his co-workers continue to focus on me get a vehicle, they are very demanding and dedicated to their work. He texted me every other day keeping me updated. Me and my kids are so happy and please with our New vehicle!!
I request my 2003 M-B be looked at for the driver side... - bdegrafenread
I request my 2003 M-B be looked at for the driver side seat not working. I was told there would be a 120.00 charge to find out what the problem was. I agreed to this. I recieved a quick response to what the malfunction was; the seat CPU ws bad. I was told this would cost 500.00 with laor 700.00. I agreed to have them do the work. When I received my car back a few days later, I paid the price for the repair and drove down the road and relized the seat was not working. I call the service department and informed them and was told to bring the car back. I was told a few days later the CPU was defective and that a new one was ordered. I was the told that the mechanic stated there was a problem under the passsenger seat, which worked when i brought it in, and that I would need to pay another 120.00 to find out what that problem was. I stated I would pick the car up that afternoon. When i arrived I found that not only was the driver side seat not working but the passenger side was not working. I told Ryan this and he stated the service manager would give me a call the next day. Two week later, I have not recieved a call. Clearly the worst service I have ever recieved since owining this car.
i clearly do nor recommend this service department to anyone, and the will never get business from me again!!!!
Mercedes Benz of New Orleans