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customer service is second to none . Mike hill and the... - Twocarpentersconstruction
customer service is second to none . Mike hill and the sales team are exceptional and josh Bartlett is the best service manager I have ever had the privilege of dealing with.
This dealership has taken the online buying experience to... - WAYNE IRELAND
This dealership has taken the online buying experience to the next level. If you are looking for a truly contactless buying experience, then i suggest you give Bill Dodge a try. And ask for Cari Frost. From first contact with Bill Dodge GMC to delivery of my new Canyon AT4 was only 24 hours. Way faster than Amazon...lol
This started as a so-so experience that got worse. I had... - Dianne
This started as a so-so experience that got worse. I had sent an email to an old friend who worked there and because he was on vacation I was immediately bombarded with emails from other sales people. I stopped in by chance because I had to be in Waterville and changed my mind on the vehicle I wanted which shouldn't have really been a issue because my Capitol One qualification was more than $10k higher than the original vehicle and the second one was only $1k more but they insisted on using my Credit Union which had a Vin specific qualification. Long story short several hours later I left with a $29k truck and after putting $9k down and adding service plans etc I was still financing $27k+/-.but in the meantime they shorted me more than $1k from their own KBB trade in, I put $5k more down than I original planned but #COVID. Now here we are a day short of 3 weeks later and the truck is dead. Well not dead really it just won't start. I called and was transferred to someone named Steve and when I explained that every light on the dash was flashing and every needle was fluttering he said "OH, a dead battery will do that." SO suspicion arose as I had told him which vehicle I had purchased and he automatically went to "battery". I lifted the hood and the battery had been replaced in July 2021. It is corroded around the terminal and pretty much the entire top of the battery is covered with a pink oily substance. I got back in the truck and tried once again to start it, no start but it sounded like a frog repeatedly croaking under the dash and EVERYTHING short of the truck itself works (horn, stereo, AC, light bar, headlights, interior lights, EVERYTHING short of starting). I call back and get transferred to Steve once again and this time remember that I had purchased a "gold service plan". Steve's response..."get it here and we'll replace your battery". Seriously???, this is NOT the battery. between the time this was traded in and the time I purchased it it was driver over 2 thousand miles, THEY KNEW it has issues they just didn't want to admit that their staff aren't able to chase the problem. I get home and I look the truck up by Vin# and discover it was a "fleet/rental" vehicle even though the window sticker mentions nothing of this fact. Before I hung up with Steve he did give me a number to call to have it boosted or towed which I called and was given a 60-90 minute wait time. 1 hour and 45 minutes later, still nothing and I needed to leave to pick my son up and get to work. I seriously think my xxx traded in 17 year old Pontiac was giving me less problems than this.
Employees were very courteous. Appointment started on... - rwilliamsjr1
Employees were very courteous. Appointment started on schedule but I felt it was longer than necessary. First time here so I will see on the second visit.
Great experience - Jmcglashing
Al nutter was very fair and really listen to what I wanted and made it happen great guy great place and will be back for my next truck thanks again man
I am on my 4th car from Varney's. They go out of their... - Kennedy28
I am on my 4th car from Varney's. They go out of their way to find you what you’re looking for and are friendly through the whole process. Their sales team is great, and their service department top notch. They always try to make things right if there is an issue. I love my new Yukon!
After buying 2 new trucks at Emerson, we decided to go... - VickeyJones
After buying 2 new trucks at Emerson, we decided to go look at a nice SUV. Since Brian Dennis sold us the last 2...we of course went to him. I test drove 3 and ended up with a beautiful Buick Enclave. Brian is always so patient and knowledgeable. We visited with Vinnie and the other salesmen while there. A thank you to Sue for working on financing and paperwork. We will be back!!!
Gregg and Justin were amazing and helpful. They helped us... - mtdtlf
Gregg and Justin were amazing and helpful. They helped us find the right truck and financing was a breeze! The process was quick and painless. Fastest buying experience ever. I would highly recommend Weirs Buick GMC to anyone in the future. Small town, small company, and they look out for the customer.
Great dealership, from salesperson, to sales manager and... - stevecole58
Great dealership, from salesperson, to sales manager and finance officer. I’m not exaggerating when I say they’re the best I’ve dealt with in 40 years of buying new cars.
service department - Tom Donahue
When it came to paying. The service guys would NOT help at all in access my extended warranty from Varney GMC. Only wanted my credit card. Once that was done paying attention to me was over. Since the warranty wasn't interested computer they just assume it was cheap and I had enough of them I did tell them that since they weren't will go help this means I won't be back. They didn't seem to care.
Have good service for my Chevy - Small town service.
Always can find what you wanted in a car or pick-up. Service is A-1 in my book. Sales force will go the extra mile for you. The owner is always looking out for you to get a great deal.