ken Murphy - sasmith702
I have bought my last three cars from ken murphy at younger toyota. He has always found me the best dealand knows exactly what im looking for. My daughter and my brother has also bough there cars from him because he is such a great person to deal with and honest.
Buying experience - Kym41
Ronald bobist hands down had been the best salesman we have ever dealt with. His customer service and dedication has made our buying experience smooth. He has kept our price range in the area we like and put us in a truck we like. Very helpful.
Top Reviewed Specialists At This Dealership
Great experience - Goodguy62
I checked around on prices on Outlander Sport and JBA has the best prices. Jay, the salesmen was great. No high pressure and financing was a breeze. I would recommend JBA to my friends and family. He whole experience was great.
Nick is the best!!! - Tracy & Holly
I’m loving my 2016 Nissan Altima , Nick Cutlip was amazing and worked wonders to get us in a car we loved!! Even with living 2 hours away he made the whole experience as easy as possible and we were in and out!!! Thank you Nick and the finance team!! Everyone was awesome!!!
First New car - Peaches22
Lamar is an outstanding salesman.This is my first new vehicle .He made sure I was completely satisfied with my choice.Thank you,Ourisman Mitsubishi
Miss quotes and added costs - Black Widow
Miss quotes on replacement keys doubling costs. Miss information at time of scheduled service. Added and nondisclosure cost of remotes. Delays in blanks as the blanks were ruined on first attempt causing a need to drive to another dealership to get additional. Something that should have taken 5 min to do had to be rescheduled.
Showed up for a specific new car that was advertised on... - Stylean
Showed up for a specific new car that was advertised on thier website. I had called ahead to test drive a specific car -- they didnt even have it on the lot they asked me to go to. In fact, it took them almost 45 minutes of nonsense to get it to where I was. Finally took it for a test drive, noted it had 600+ miles on it already and numerous scratches. No problem, it was a demo car -- I can live with that. Got back inside and started with the numbers. Our sales guy takes out the classic "4 square" on the white paper routine, and goes to get his manager. Comes back and gives me figures that are no where near what I asked for. After I politely inform him that his website is advertising the car for almost $10,000 less than what he is qouting me (he pretends to be shocked at this point), he scurries off to do more math. Long story short, poor customer service, high pressure, shady sales tactics, and fast number rattling on the part of the sales manager. After numerous attempts at getting me to commit to the vehicle I finally gave up and left. I honestly felt like they were intentionally attempting to confuse me with the constant back and forth to change the numbers. The sad part is I bought the exact same car at a different dealership with 570 less miles for about 2000 less then Antwerpen's 'best' price.
I can't believe this place stays in business. With such... - jjhan2006
I can't believe this place stays in business. With such lousy service and attitude it is no surprise that they relocated to College Park so they can avoide their bad Darcars Silver Spring reputation. If they had done their maintenece job correctly the first time, I wouldn't have had to put in so much money later to fix problems they had caused. My car broke down on the highway shortly after their service because they didn't properly put things back together. When I complained to them, they had the nerve to try to get me in their shop and charge me for more service. I will never use them and I strongly urge everybody to avoid them like you'd avoid a sick bird in your back yard.
stay away from this place they are rude over priced and... - thetruth1985
stay away from this place they are rude over priced and misleading i had 15550 cash and they let me walk out the door and didn't give a fuck car was 16400 onsale so they say had a misleading coupon that said all rebates were include for 14979 and the car came out to 17904 three other people stormed out on them less then an hour before i did and they just talk shit about them to the other so called sales guy in front of the public so stay away from fox plz
Professionalism at its finest! - CBradley1151
My wife and I were in search of a mid sized SUV and heard some good things about the Mitsubishi Outlander. We were a little skeptical because we had never owned a Mitsubishi. After spending only 40 minutes with our salesperson Bobby Linthicum he was able to show us great value in the Outlander without pressuring us and we were extremely impressed with his knowledge and the overall friendliness of the staff. It has been a bit over a month and we are loving our new car! Bobby has even contacted us a few times after our purchase to make sure we were satisfied. I would certainly recommend this dealership and product to anyone looking for a good car buying experience.
This is a relatively "new" Mitsubishi... - alfarooq1393
This is a relatively "new" Mitsubishi dealership in the Silver Spring autopark. Actually, they have been around for a very long time as a Lincoln-Mercury dealer, but recently switched to Mitsubishi. I think this works in their favor, as they are very used to treating everyone like VIPs, since Lincoln back in the day was really your "upscale" type of car (and thus had very upscale clientele). Whatever the reason, this dealership has a great staff that is very friendly and attentive. Above all, what I really like was the lack of pressure. I mean, there was literally almost NONE. They simply did their best to show me what I wanted, and worked hard to make it a reality. I wanted the best financing rate (0% at the time), and they got it for me. I wanted it on a certain car (EVO or Ralliart) and they showed me several options. They never pressured me to look at or take anything I wasn't interested in. I have had that happen at SO many dealerships. I also needed to trade in my current car, and even wanted some cash back in the deal. They worked that all out no problem. Even the time with the finance guy to sign the contract was a breeze (normally, that is the part I dread the most). I was expecting to be back there for 2 hours while they tried to sell me a million different extended warranties, rust protection, or whatever else was the gimmick of the week. NOPE! They simply showed me a few quick options (like gap insurance) and that was it. It took just minutes. I can't really say I was sitting there more than 15 minutes total. The whole experience was just fast and painless. And just to qualify myself, this is my 5th new car purchase since around 1999, so I go through this around every 4-5 years or so, so I know about the new car buying experience. This dealership (at least the sales dept) is great. I have not had any service done there yet, but if the sales staff is any indication, I won't mind giving them a try. I would recommend Safford to anyone looking for a car, and especially anyone looking for a Mitsu. I am now rolling in my 2011 Ralliart and loving it.
Ahh... where to start? Should it be why I never bought my... - godot10012
Ahh... where to start? Should it be why I never bought my car there (salesperson wanted me to put down a deposit to test-drive the vehicle)? Is it the 3 times I had to have my mass airflow sensor replaced? Or what about the time I had my car towed there, called them to ask if it was ready (and they said it was) only to get there at 5:00 pm and get told that they had actually never looked at it? Or what about the check engine light coming on after getting their service? Or the trunk light coming on after they did the 50k maintenance? And when telling them it was working when I dropped it off, getting accused of saying that they had sabotaged my car? The service has never been friendly toward me. I wouldn't recommend them for anything.