865 Massachusetts Used Car Service Centers

Brought my car in for a quote for an extended warranty. - James

Brought my car in for a quote for an extended warranty. Everyone was very helpful. Henry was able to accommodate myself with a loaner while the service had my car for inspection. They found an oil leak which they took care of and gave me a quote for extended warranty. It was a fair offer but it didn’t cover the components I wanted to cover. Will go back in the future for service!

I always have a great experience with McGovern land rover - Anicampbell

I always have a great experience with McGovern land rover in Peabody. Nike is always helpful and knowledgeable.

DANIEL SMITH, Service Manager, had good rapport with his - maureenwilliams17

DANIEL SMITH, Service Manager, had good rapport with his staff, which translates to respect shown to and by customers. We need to trust the people who keep our vehicles safe on the public's roadways.

Brought my Outlander in for routine service. - Happy and relieved

Brought my Outlander in for routine service. Car was taken in right away and returned with everything completed, including a recall that I didn’t even know vehicle had. Very happy Midstate will take care of my car!

The dealership is clean and the service is very - eshua.mbua

The dealership is clean and the service is very professional. Advisors are very knowledgeable and helpful.

First time customer. - Roonie

First time customer. Based on service dept will come her first fir service and probably for trade-in or purchase

Hi Everyone. - Boudka

Hi Everyone. I’ve had the pleasure of visiting your dealership regularly since I adopted my beautiful red Cherokee the very year it was born in 2014. Your service department has turned what used to be pure drudgery into an educational adventure. Michael, you have turned running a very busy place into a smoothly running operation. Thank you for your great work. I’m looking forward to my next appointment. All the best. Lauren

Good customer service, car always ready when they - terry.healy

Good customer service, car always ready when they promise, returns calls promptly and friendly staff

Efficient Quick Great Communication. - lukepdreyer

Efficient Quick Great Communication. Cody did a great job explaining what was needed and replacing tires brake fluid transmission fluid timing belt and coolant same day with no complications

Fantastic service, taking pictures of service needs, - Mike

Fantastic service, taking pictures of service needs, prompt and completed on schedule. Thank you James!

Audi Shrewsbury always does a great job in servicing my - xke1968

Audi Shrewsbury always does a great job in servicing my Audi, with exceptional Customer Service.

Antonio, my service advisor always provided excellent - Gina_Bosswell

Antonio, my service advisor always provided excellent service, very professional and very honest and I will continue to come to BMW for all my BMW service needs. Thank you, Antonio.

I was very satisfied with service to my AC unit that had - fraser

I was very satisfied with service to my AC unit that had stopped working. Samuel Doucette was a very knowledgeable service provider whose advice I appreciated. The service itself took an hour less than the estimate for that particular job. Sam also found ways to reduce the initial price estimate, which was also much appreciated. My Tacoma has close to 150,000 miles, and I've been with Lia since I bought it at 10,000 miles, because I find the service and overall atmosphere consistently reliable.

Excellent service! - lisa.godard

Excellent service! Convenient reminders and quick and easy scheduling and service completed in a timely fashion.

I had to call service dept. - slugmom55

I had to call service dept. directly to schedule routine maintenance (Hyundai online scheduling did not work). Heather was very friendly & helpful. Maintenance was done ahead of schedule.

Friendly, thorough and competent. - mpepperc1

Friendly, thorough and competent. Highly recommended to anyone needing their Subaru serviced. Brought our Forrester in and within one hour they had diagnosed the problem!

Great experience with getting my Mini Cooper serviced. - DEE2943

Great experience with getting my Mini Cooper serviced. Kevin was my service advisor and was excellent as always.

I've been coming for years, and Service has always always - PMC

I've been coming for years, and Service has always always always been an efficient, clear, courteous, helpful experience. The team works very well together, and I appreciate their efforts!

Briefly - Bernardi Volvo applied a temporary, - Julie

Briefly - Bernardi Volvo applied a temporary, non-standard fix (a plug) to a tire with a slow leak, which resulted in a costly tire replacement ($300+) less than 3 months later, instead of a standard, permanent patch ($30-50), which would have lasted the life of the tire. More detail:  I was in for service on 5/15 at Bernardi Volvo. They found a nail in the front right tire, and repaired it with a plug.  It developed a slow leak about two weeks ago, so the repair lasted about 2-2.5 months.  I took it in to Sullivan Tire, which is much closer to my house than Natick, and they found that the leak is coming from around the plug. They also informed me that a plug is only a temporary fix - instead, a patch should have been used to perform the repair.  A patch will last the lifespan of the tire, whereas a plug is only ever intended to be temporary.  I had to replace the tire (a $300+ fix) when a $30-$50 patch back in May would have fixed the tire permanently.  I am disappointed that Bernardi Volvo did not recommend a patch to me initially to preserve my tire, and I am also disappointed that when I called Bernardi, they refused to cover the cost of a replacement tire.  I want to trust that the shop I take my car to for repairs will recommend the right fixes, and it is clear that Bernardi Volvo did not do that, nor did they offer to fix the mistake when I spoke with the service manager.

The staff is always courteous and professional. - Otterd1115

The staff is always courteous and professional. I have received good service every time I brought in my car.

The dealership is always clean and the service is always - samt5124

The dealership is always clean and the service is always top notch, they get you in and treat you like family, very happy with the service there.

We've always experienced prompt service and responsive - frank

We've always experienced prompt service and responsive communications from this dealership. That's why we are repeat customers.

Excellent customer interface. - marinillip

Excellent customer interface. Kept me informed of all going on with my car. Top notch

Anthony was the Service Advisor that took care of - Jim

Anthony was the Service Advisor that took care of arranging a Goodwill Estimate on the repair of the Steering Coupling that was under warranty in the past. I was extremely pleased with Anthony's help with this matter and his professionalism.

Good quality service and professionalism from everyone I - Samcass

Good quality service and professionalism from everyone I dealt with. I would recommend dealership to others

Steve has been our service manager for 8 years. - Cmgeorge

Steve has been our service manager for 8 years. After owning many different models of Mercedes, Steve always goes above and beyond when managing any issues that come up with our cars. It is always 5 star service.

They were unable to duicate my mtople malfunction codes ( - Mg333333

They were unable to duicate my mtople malfunction codes ( headlight malfunction/pre collision malfunction/RSA malfunction). Promised me a loaner when it comes up again and I have to return.

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.