worth the drive - Volvoperson

Dealing with Maple Hill is always a pleasure. Dave May routinely services my Volvo. I hope he never retires. As in never. I still miss Jeff Henshaw.

Great service - CA

I just leased a CX9 and Alex was always very friendly, honest and straight forward. He explained thoroughly the different car options and payments. I am very pleased with this lease experience. The process was smooth and quick and I was able to take home the new car that same evening.

Outstanding from start to finish!! - Laura

Our experience with Germain Audi was wonderful. Everyone in our "team" was professional and impressionable. They went above and beyond making us feel like we are now a part of the Germain Audi family. Look forward to the future!

911 Convertible top fix and general service check up - porsche911

John at Fred Lavery Porsche was phenomenal to communicate with, he was prompt in responding to my phone calls and took care of all repairs as promised and in budget.

Recall Magic - menace1a

Mike in service went above and beyond in helping us complete a recall on a preowned vehicle that we needed repaired prior to delivery. Very happy with the speed he was able to get everything done.

I love my Audi - tradesman687

On June 25 2014 after a long diligent search Sandra and I chose a 2008 Audi A5, wonderful auto! Handles like a dream, plenty of zip and as sharp as they come. Audi is a wonderful automobile company. In the past we had our GMC pickup truck serviced at Fletch's and the service was great. Dave in the body shop is an artist when it comes to body work. We were told everything was gone thru and checked out fine, the air on out test drive was warm and we were told it would be fixed and the car detailed when we picked up the car, it wasn't and we had to take it back to be fixed and have the headliner cleaned. Now comes the fun part, 3 weeks later Sandra tried the heated driver seat, it didn't work. She drove the care back to the dealer and they informed her it would cost $1,100.00 to repair. Of course we assumed the dealer would stand by the auto the said was "gone thru", to our shock the GM said, "how do I know you didn't break it"? Sweet huh? For some reason we don't use heated seats in July. The dealer said all they could do is split the cost of the repair, what a crock! I will be trading in my GMC truck in a year or so and had planned on buying local, ( our previous 4 new autos we purchased out of town), there is no chance I will ever spend a dime at Fletches again. I will be loyal to GMC and Audi but will drive to Traverse City or Detroit for any more repairs I may need. DON'T TRUST THEM! A shiny new dealership cannot cover the stench misleading and dishonest statements. Robert and Sandra DuBois

I felt ripped off in regards to both the purchase and... - twagon

I felt ripped off in regards to both the purchase and trade-in. If I had to do it again, I would not. I would not buy from here however, service is TOP NOTCH any one with a VW or Audi in southern MI should try Williams for service.

Excellent Service - Sherri

I purchased my 2010 VW CC from Williams Auto World. I had work done in The Novi Volkswagon Dealership. Only because my mom was in the hospital in Detroit. I later had to have my car towed to Williams. They found that the repair was not done properly. Williams Auto World fixed it for me for free, paid my tow and my rental. It doesn't get better than their service!!!