157 Michigan Chrysler Service Centers

Simple oil change, not much to say about the visit. I... - mdeyarmond

Simple oil change, not much to say about the visit. I was in and out in a half an hour they did their job, I got my oil changed.

Welcoming, efficient and professional. - Wrangler

Welcoming, efficient and professional. The new service department is amazing and the new customer waiting area beautiful, comfortable with a fantastic beverage machine . The wait was brief. The excellent complimentary car wash on a very dirty Jeep was greatly appreciated in time for the weekend. The wheel/tire coverage has saved us hundreds of dollars.

The experience was extrem and Jc was really cool guy that... - Dantheman52

The experience was extrem and Jc was really cool guy that got me what i needed thanks for the extrem experience love my Hemi truck

Bought a used vehicle, signed paperwork, went home,... - kathy

Bought a used vehicle, signed paperwork, went home, received a call from Finance person, telling me that the bank I went through wasnt giving me enough money. We need to go through a different bank, this was the end of October 2020. Early December Feeny sends me a text, they are sending a driver with the title, because they failed to have us sign it at the time of purchase. I called Feeny on December 31 asking where is this title. Promised will get back with me that day. It is now Jan. 5, 2021 still no call back and no title. Don't tell me there is a pandemic going on. My son purchased a used vehicle (different dealership) had his title 1 1/2 weeks after he signed papers. No excuse for this.

Nothing but good things to say about feeny! - Kelly

Nothing but good things to say about feeny!I just moved here from Louisiana and I had some issues with my jeep. I called and Whisper in the service department made the process as easy as possible, got me scheduled and walked me through the whole check in process so I wasn’t lost when I came in. And When my appointment time came I received exceptional service from the gentleman in service as well but I didn’t catch his name. Glad I found a place I can trust here in Michigan!

Service department had my compass for 4 weeks for a - jan

Service department had my compass for 4 weeks for a headlight problem. I called weekly for progress snd never received a callback as I was told. and they said the problem was not found. In the 4th week I contacted service manager Mike and received a call next day saying the car required 2 sensors After being without my compass for 4 weeks they charged me $850 and the service man said that was discounted. I will never bring my vehicle back to them for service because they are incompetence and unreliable I feel I got the run around and they didn’t know what was wrong or just didn’t work on it. $850 was too steep to pay for 2 sensors and 4 weeks of being without it

Appalling Customer Service - Anonymous

Appalling customer service. I waited 4 1/2 days just to get a diagnosis only to find out a day later that the diagnosis was wrong. Went to pick my car up it cost me $860 which included a $100 part I was never aware it needed. So, I walk out to get my car and its not put together, the back seat was taken off with wires hanging out and such. After making this issue known they never did anything to fix it and a manager never called me like I was told. All around awful customer service.

I purchased my 2015 Jeep Cherokee TrailHawk from Golling. - JohnR4130

I purchased my 2015 Jeep Cherokee TrailHawk from Golling. I have always received good follow up service. My recent service was last Monday. Myles did a great job scheduling and keeping me informed on timing to completion. Nice work. Thank you. JR

service department - cp

Bryan Collins,and lisa roberts ,both are very good.service advisor I was very happy with my visits and the work the dealership did. will have them service my jeep in the future. chris

Amazing Customer Service - Mary E Kogler

Hard to bring my truck in for service and had a funeral to go to where I would be gone for the weekend and the service manager made sure I was able to get to the funeral by arranging for a rental and was very understanding and helpful...Great Customer Service!!! Made my hard time quite a bit easier! Went above and beyond!!!

Excellent service! I've recommended my friends.I... - Blessedgrandma61

Excellent service! I've recommended my friends. I appreciated the help Gale Cvitkovic offered to be sure all my questions where answered. I would definitely return in the future!

We have a Jeep Gladiator & love it. The people are very... - Linda

We have a Jeep Gladiator & love it. The people are very friendly & helpful, explained all the operations, love the service. Great Staff! Would recommend this Dealership highly.

Amazing service, quality parts AND people, competitively - Scott Kennedy

Amazing service, quality parts AND people, competitively priced, factory and aftermarket warranty coverage, loaner vehicles

GREAT EXPERIENCE at the service department today, I was - cdumas1127

GREAT EXPERIENCE at the service department today, I was scheduled to diagnose and repair my RAM tailgate. I arrived and settled in for a likely 1/2 day wait in the lounge. However, Jon (Service Manager) checked it out immediately and realized I only needed a $20 bushing. He installed it, lubricated all the tailgate bearings, and did not charge for his time. I was promptly out the door with my problem solved at a total cost of only $20.

Lynn Campbell from the service dept is wonderful can't - Jsdmjt

Lynn Campbell from the service dept is wonderful can't thank her enough she is very concern about her customers thank you again

I worked with Brian and Sandy in the service department. - Mark B.

I worked with Brian and Sandy in the service department. They were phenomenal! Went above and beyond to get my truck in and out on a busy Monday while understaffed that morning. They could have made excuses and/or made me reschedule. Instead, they still provided excellent customer service. Greatly appreciated. Mark B.

From the oil change guys, to the gentleman who handled my - darrellhansena3

From the oil change guys, to the gentleman who handled my insurance claim, super good. And while I seldom need a rental again, Sarah always notices me, when I come in for anything. The entire staff, force’s me to continue passing the word, how great your place is. AKA Santa Claus