10 Minnesota Pontiac Dealers
Dealership is great and very transparent. - Shankar
Dealership is great and very transparent.
Sales Person who helped me is Mark Krazencki, great guy , honest and ethical. You will hardly find such an individual in the Car Sales World.
Everything was smooth and I would work with Mark anytime again.
Thanks Mark for helping me buy the Pacifica Hybrid 2021 model.
Top Reviewed Specialists At This Dealership
Job done on time and well done, would send friends their - BKOSKIE
Job done on time and well done, would send friends their way, Thanks for job well done
Reid Henderson was very professional and very thorough. - cleach19151733
Reid Henderson was very professional and very thorough. We enjoyed the experience. He slowed the process down to make sure we understood certain items and details and didn’t rush us out the door. I appreciated that.
I am from out of state and I purchased a used vehicle... - maggih7
I am from out of state and I purchased a used vehicle here. The purchase and shipping went smoothly. Then, I went to trade this vehicle in. I learned it had been in 2!! previous accidents that were NOT disclosed to me at the time of purchase. The salesman is telling me I got a fair price on the vehicle even though he says he did not know about the accidents prior to me informing him. I’ve reached out to management in an effort to negotiate a resolution, and they are refusing to get back to me. Buyer beware at this dealership!
I had a very pleasant purchasing experience. My... - Kris Bergly
I had a very pleasant purchasing experience. My salesperson Nick Bergly knew what I was looking for and found me the right vehicle. I got more for my trade-in than I expected and the financing portion of the deal was quite painless. Overall, a very good experience!
STAY AWAY - Watch out for the BAIT and SWITCH, they gave - timm
STAY AWAY - Watch out for the BAIT and SWITCH, they gave us a range on our trade in before driving 3 hours and then offered us $8,000 less than the lowest end of the range for our trade in, that is in good condition. That was after us sitting there for close to an hour and half. When asked why the difference, the sales manager coward wouldn't answer why. I guess they figured we would be committed after a 6 hr round trip drive....NOPE!
Misrepresented the condition of a used vehicle. - GrandSlambert
I purchased a used truck from them that was advertised as in "Excellent" condition. Since purchasing the truck in November I have spent $1,300 repairing leaks in the oil, coolant, and power steering systems. I had to entirely replace the high pressure lines that had obviously been leaking while on the lot. Now I have a $1,400 estimate to fix the air conditioning - a system I was told by the salesman was working even though it's obvious the system was leaking when they sold it to me.
I have contacted the dealer with no resolution. BUYER BEWARE! DO NOT purchase a used vehicle from this dealership unless they provide a warranty. I was not provided one and not given any option to buy an extended warranty. They knew this truck was in poor condition and lied about it to get it off the lot.
They failed to detect a failing transmission - Rocky
Bought a new GMC pickup which managed to have some drivetrain problems at 60K. Their Service dept did not find anything. Then just past the 70K warranty mark the transmission failed and had to be serviced by another dealer at full price.
Incompetent and awful customer service!! Last year they... - cncbill
Incompetent and awful customer service!! Last year they installed my Summer tires & wheels. Like many Summer tires the rear wheels are wider than the front. They installed them wrong! Big wide tires sticking past the fenders in front and skinny recessed tires in the rear. So simple, so obvious and so inexcusable! Duh!!
Another time I brought in a car and less than 1 month after having an entirely new front end installed (all new control arms, ball joints, CV joints....everything) they told me I needed new ball joints. Sorry, I don't think so!
OK, after those 2 experiences I should know better but today out of convenience I trusted them to replace my tires. In doing so they broke the internal tire pressure sensor and asked if I'd like to buy another one for $150. I insisted that sensor worked before they touched the wheel and was now literally broken into pieces! What am I to conclude? They insisted it was broken before and "was rolling around inside the tire". When I asked them to show me the sensor there were no wear marks to support it having tumbled around inside the tire ever (think rock tumbler). Essentially, they said I'm a liar yet all the facts (including their demonstrated inability to even install wheels properly) indicated fault is with them. Unbelievably bad customer service! Avoid, avoid, avoid!!!