Excellent - Suz
My experience at Galleria BMW was Amazing! Sonya West helped me find the perfect BMW for me. She was patient and answered all my questions and never once made me feel pressured. I love the individualized attention that I felt. Everyone there was exceptional!
Bad maintenance service - Shawn111
I come here to replace 4 new tires, they give me two front tires different from two rear tires, they spend 2-3hours for only replace tires! Also i reqired wheel alignment, they are so unprofessional, after the alignment, my car even worse than before, they spend another 2 hours for this. The service staff told me the front control arm should be replaced. After 2 weeks, i go to another bmw delaer near gulfport, they did another wheel alignment and much better than before and they told me the control arm is not necessary to replace. The overall service quality is much better and quicker than the dealer in Jackson. I will never go there again.