Sonya West and the team at Galleria BMW are amazing. - Macgyvr
Sonya West is amazing. She will go above and beyond to make you comfortable in your decision to buy your car. Where as most dealers are concentrating on selling you something you don't want or need just to move vehicles off the lot, Galleria BMW is more of a match making service to find you your perfect vehicle even if it is not a BMW. Plan to spend a few hours browsing and test driving the vehicles at Galleria BMW. They want to be sure you have found "the one" and Sonya West excels at doing this. Not only can she match you with your perfect vehicle but she can also work out the perfect deal to make your dream car a reality.
My fiance and I both purchased new vehicles in August 2018. She got a 2019 BMW X3, and I got a 2018 540i. Sonya West and the team at Galleria BMW worked up the perfect 2 car deal for us and we could not be happier with the vehicles. We did not just get new cars, we also got new friends.
Bad maintenance service - Shawn111
I come here to replace 4 new tires, they give me two front tires different from two rear tires, they spend 2-3hours for only replace tires! Also i reqired wheel alignment, they are so unprofessional, after the alignment, my car even worse than before, they spend another 2 hours for this. The service staff told me the front control arm should be replaced. After 2 weeks, i go to another bmw delaer near gulfport, they did another wheel alignment and much better than before and they told me the control arm is not necessary to replace. The overall service quality is much better and quicker than the dealer in Jackson. I will never go there again.