Pleasant Experience - Harleydude
Would buy there again. Was not pressured, and was hassled in any sort of way. I feel that I got a decent deal and that the dealership did what they could to make a fair deal.
Top Reviewed Specialists At This Dealership
1st time lease - SDW
Everyone was pleasant, knowledgable, and helpful. The day was rather long as we live in Garfield Co. I'm sure it was due to how busy you were.....and it was obvious you were.
After purchasing 61 vehicles - Colonel English
After purchasing many vehicles in my lifetime (61 to be exact) from dealerships I met a truly outstanding sales consultant. His name is Matt Odell of Lithia Dodge Chrysler in Helena, MT.
As a physician in a retired colonel from the Air Force i've met many many people. Matt truly understands people and knows how to work with them. I would recommend him to anyone without reservation or hesitation.
Awesome experience - Banana
It was a great place. They were very welcoming and kind. Would go to them again in the future. Our salesman was very friendly and kind.
Good service. - viper
Courteous service. Service advisor kept me informed. Got my car in right away with my appointment. Checked for permission before adding additional service and charges.
Sad to see the decline of what was once a good dealership - Dyspneic
The last three vehicles I bought at Don K were awesome experiences. When I was in a bind and needed a car NOW they helped me out in a matter of hours. When it was time to trade in the car for a mini van--I didn't think twice. Sadly my most recent (and last) sales experience with Don K wasn't so great. The vehicle is awesome and the trade in went smoothly enough. But all the little things add up and I have to say the whole thing felt a little slimy.
On all my previous purchases I drove away with a full tank of gas. This time they "forgot". They used to also offer a free first oil change on new cars as well but that went away. I was offered a military discount but I'd rather change it myself and save even more. I asked about hooking up a cell phone and was told its easy--it's not. They used to do it for you. They was a courtesy tire inflation kit which I thought was kind of neat--until I found out that they don't include a spare tire any more. The reasoning: since you have free road side assistance you don't need it. But what if your out of a service area?
Before the sale was even final the salesman asked me if he could send me a survey to my mobile phone. Then he borrowed my phone to pull it up for me but completed it himself--giving himself top marks. When I found it o Google Reviews later, I removed it.
Brilliant black ram - Jr
Great buying experience, Jeff went out of his way to make us happy and comfortable with our purchase of our new to us truck, we could have not asked for any better service, the only thing that breaks my heart is I did not notice the broken grill on this beautiful truck until after the deal was done so that just raised the price from $53,000.00 to $54,000.00 the cost of a new grill and that hurts but other than that what a great place to do business
TERRIBLE UN- PROFESSIONAL - BlackSmoke32
The service is very rude and the sales guys are even worst. They treat you like they are the only dealership in the area and even when coming with cash in had they will not respond, come outside, call you back. If you want to see a bunch of blobs who are entitled on their cell phones go here. DONT GO TO SERVICE!!!!! So BAD
I went in three times to get some repairs done including... - seamist
I went in three times to get some repairs done including rattles and fog lights. I told them I was heading to Pennsylvania towing a trailer and wanted the truck looked over well so to be road ready (temperatures have been over 100 degrees). It took three trips to get one rattle repaired and a fog light replaced. The second fog light was still loose, a rattle is still present, and there was NO ANTIFREEZE in the fill container! Also, the air filter was dirty, the windshield fluid was empty, and the battery terminal was caked in corrosion! Luckily I drove a tractor trailer for a living for 30 years and know to check behind mechanics, otherwise it could have been tragic! Don't let anyone who is not knowledgeable go to this dealership for service, it may be their last trip!
Had a wonderful experience with Jon Stolz and ronan dodge... - kguinn
Had a wonderful experience with Jon Stolz and ronan dodge and they had exactly what we were looking for! will be repeat customers. thank you!
Great Job! - Jessica406
Bought a 2014 Dodge Journey, staff was great! Had to have service recall done and Dave in the service dept was nice as well. Got me in and out in a timely manner
Lithia Chrysler Jeep Dodge of Missoula
Express Lane Advisor
Assistant Service Manager