Thorough inspection - Desert Doc
Service spotted several car issues during oil change. Comped us the brake inspection due to longer than normal service wait. Pleasant waiting area and staff.
Top Reviewed Specialists At This Dealership
New tires mounted and balanced - Melissa123
We gave Lithia a chance to price match some tires that we were looking at to put on our vehicle before winter hits. Although Lithia couldn't match the sale price, they did however, work with us with mounting and balancing the tires. The Service Managers at Lithia are always very personable and always willing to work around any obstacles I put in front of them.
After purchasing 61 vehicles - Colonel English
After purchasing many vehicles in my lifetime (61 to be exact) from dealerships I met a truly outstanding sales consultant. His name is Matt Odell of Lithia Dodge Chrysler in Helena, MT.
As a physician in a retired colonel from the Air Force i've met many many people. Matt truly understands people and knows how to work with them. I would recommend him to anyone without reservation or hesitation.
96 gmc Sierra - Vic
Not the truck that I originally inquired about. Didnt get a response to the inquiry. But stopped in and Mike got me in to a different truck. Over all very happy with my perchance. And great customer service. Thank you Mike
very efficient , timely and friendly. - rcwss
Every person we encounter was very good to work with . It was a positive experience for us. Tawnya was professional and knowledgeable about the vehicle we purchased . She showed us how it functions and all the technical ins and outs. We feel if we need more help we can call her or any of the other people we talked too, including the service manager, Josh M. Thank you for your all your help.
Website - Vehicle - Price - Accurate - 1sttimecustoner
Pleased with the internet search and offer on website. When I contacted dealer (Andrew) he explained each item of the RAM for sales. Made fair offer and after a few calls the deal was done.
What I did not expect was the welcome and informative treatment received when I came to pickup the vehicle. Excellent customer service from sales and service.
Sad to see the decline of what was once a good dealership - Dyspneic
The last three vehicles I bought at Don K were awesome experiences. When I was in a bind and needed a car NOW they helped me out in a matter of hours. When it was time to trade in the car for a mini van--I didn't think twice. Sadly my most recent (and last) sales experience with Don K wasn't so great. The vehicle is awesome and the trade in went smoothly enough. But all the little things add up and I have to say the whole thing felt a little slimy.
On all my previous purchases I drove away with a full tank of gas. This time they "forgot". They used to also offer a free first oil change on new cars as well but that went away. I was offered a military discount but I'd rather change it myself and save even more. I asked about hooking up a cell phone and was told its easy--it's not. They used to do it for you. They was a courtesy tire inflation kit which I thought was kind of neat--until I found out that they don't include a spare tire any more. The reasoning: since you have free road side assistance you don't need it. But what if your out of a service area?
Before the sale was even final the salesman asked me if he could send me a survey to my mobile phone. Then he borrowed my phone to pull it up for me but completed it himself--giving himself top marks. When I found it o Google Reviews later, I removed it.
Brilliant black ram - Jr
Great buying experience, Jeff went out of his way to make us happy and comfortable with our purchase of our new to us truck, we could have not asked for any better service, the only thing that breaks my heart is I did not notice the broken grill on this beautiful truck until after the deal was done so that just raised the price from $53,000.00 to $54,000.00 the cost of a new grill and that hurts but other than that what a great place to do business
I went in three times to get some repairs done including... - seamist
I went in three times to get some repairs done including rattles and fog lights. I told them I was heading to Pennsylvania towing a trailer and wanted the truck looked over well so to be road ready (temperatures have been over 100 degrees). It took three trips to get one rattle repaired and a fog light replaced. The second fog light was still loose, a rattle is still present, and there was NO ANTIFREEZE in the fill container! Also, the air filter was dirty, the windshield fluid was empty, and the battery terminal was caked in corrosion! Luckily I drove a tractor trailer for a living for 30 years and know to check behind mechanics, otherwise it could have been tragic! Don't let anyone who is not knowledgeable go to this dealership for service, it may be their last trip!
Had a wonderful experience with Jon Stolz and ronan dodge... - kguinn
Had a wonderful experience with Jon Stolz and ronan dodge and they had exactly what we were looking for! will be repeat customers. thank you!
Great Job! - Jessica406
Bought a 2014 Dodge Journey, staff was great! Had to have service recall done and Dave in the service dept was nice as well. Got me in and out in a timely manner