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Quick Lease end sale - SusyQ
Very professional, knowledgeable...always helpful.
He was easy to talk to.
He made our transaction fast and easy.
I would definitely recommend him anytime.
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Staff was great - Acrisanti90
The staff was great and it made the buying process very easy. We were there for a while and with a 6 and 7 year old I was not looking forward to it, but the kids settled in and the staff was great to them as well.
This was my first visit to Towbin KIA and I was impressed... - A. Stephens
This was my first visit to Towbin KIA and I was impressed by the excellent service I received. Great customer service by the staff. Special thanks to Michael, he’s was very professional and courteous. I’ll definitely be coming back.
Unprofessional and could careless about the customer - Nkees
My experience with Earnhardt Mazda started off on the right foot. I was looking to purchase a Miata and have it delivered to Arizona. I was connected with Harbir, a sales rep, and began the out of state process. I submitted the credit card deposit as requested to secure the purchase and provided a mailing address for the paperwork. After receiving an email confirmation the paperwork had been sent, two days went by and I did not receive it. I began to call and email Harbir to get answers with no response. I left messages with the receptionist and even spoke with a manager, Ted, with no success. Over a week has passed and no one from the dealership will return my calls. I suspect they sold the car for a higher dollar amount than we agreed upon as it has been removed from their website. I have not experienced worse customer service in any other situation in my life. Not only am I disappointed to not have the Miata, I wasted time with people who did not respect my time. I’d recommend finishing another dealership to work with.
Same is Great! - Terrain
If Great customer service is the same, We would want the same everytime! Cookie greeted us on the inside waiting area, coffee and pastries. Moe remembered us and suggested the next kind of vehicle we should get! Time was efficient for service request. Tim and the greeter was attentive. What an experience!