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I purchased a new f350.I worked with Mike Officer. Mike... - Jamesbruce99
I purchased a new f350.I worked with Mike Officer. Mike is a true professional. I’m not the easiest person to work with when making a big purchase. Mike was great to work with. He answered all my questions and helped get me through the process in a timely manner.
I had a great experience with Monadnock Ford and would... - VJF1161
I had a great experience with Monadnock Ford and would recommend them to all of my friends and family. Everyone was very helpful and friendly
I just totaled my 2016 F-150 and searched high and low... - Sxgilde
I just totaled my 2016 F-150 and searched high and low for a similar replacement. Only Portsmouth Ford had in stock multiple F-150 for me to choose from. Very happy with the entire process working with Portsmouth Ford...
Excellent responsiveness, pricing, delivery and general... - Barakoutie
Excellent responsiveness, pricing, delivery and general helpfulness. Would definitely buy again. Found the car I wanted online, contacted the dealership, immediate reply, quick painless negotiations and car was delivered exactly as promised/advertised.
This is my first new truck from MacDonald Ford and could... - rsmsr001
This is my first new truck from MacDonald Ford and could not be more surprised. Trade my truck every 3 years at most stopped and talked with Mary MacDonald and Mark the sales manager with a great price and just a great experience. Would tell everyone to go here for a wonderful car buying experience. Oh yeah I have been using the garage with 100% positive results. Robert M
I recently bought a 2020 Lincoln Corsair and the entire... - RES
I recently bought a 2020 Lincoln Corsair and the entire experience was terrific. I was initially drawn to State Motors because I had concerns with Covid-19 and did not want to go to any dealership. Chris Moranville offered to come out to me to give me an appraisal on my trade-in and also deliver the new vehicle. I took him up on the offer and the rest is history! They gave me a fair value for the trade-in and we signed papers in the trunk of the new car when it was delivered. The only snag I hit at all was with redeeming an offer I received in the mail from Lincoln. The folks at State Motors have been working feverishly with Lincoln to get make good on the offer, I am hopeful it will work out but if it doesn't, I will update my review.
My experience with Best Ford was without question the... - bk1632
My experience with Best Ford was without question the worst experience, with any vendor, for any product, that I have ever had in my life. Their service department turned a damaged AC into a completely destroyed Transmission.
They rehearsed lies so as to mitigate their financial responsibility in the matter and covered up the fact that Ford has a pending class action lawsuit alleging that the transmissions in the Fusion and Focus are faulty. At one point they accused me of crafting a false narrative because I couldn't pay for the car. This fell apart when they saw I never missed a payment, put down over 1/3 in cash upon purchase and had a credit score of 725.
Carol Gates, their Service Dept. Director was horrific to work with and Mike Frassica was equally smarmy. Had I not fought with them for over 3 days I would have been on the hook for over 7k.
Eventually they relented and offered to buy my car at 4k higher than its blue book when I pointed out that no rational jury would believe the story that they had concocted. They then placed all the blame at Ford corporates feet once the curtain had lifted and maintained that it was the transmission and not their service department that caused the car to be totaled.
In sum, an unscrupulous dealership that ultimately cost me thousands of dollars.
Stay far away - Sthompson728
We bought a used truck from the dealer and within a week the check engine light came on. We took it back to the dealership and the gas tank was falling off due to severe rust. Turns out, it was much worse. The rust was so bad under the truck that it was literally crumbling. We wanted them to take back the vehicle because it wouldn't pass inspection and was dangerous to drive. All they would do was give us back a fraction of what we paid for it and trade in the vehicle. We had no other choice so we traded it in for a car we didn't want that was new so we wouldn't have any issues. Overall terrible experience.