Excellent - drjim4
They gave me a great deal on my trade in and made the experience painless!! The entire team at State Motors was extremely helpful on my new Lincoln Navigator purchase.
Quick Service - Ray S
I am a busy professional with little time to spare. Irwin let me schedule a time to have my oil changed and tires rotated that fit into my schedule. They had me in and out and let me wait in a comfortable lounge with free coffee. Can't complain about that! Awesome service and friendly staff.
Super Great! - Jason
I was looking for a good deal on an F-150 and Berlin City made that happen! I am loving the new F-150 that I've been wanting to get for quite some time! Thanks to Dave Clifford for helping me through the process! He was great to work with!
Car Buying Made Easy - Erika-Leigh Pereira
I went in to look at used cars and they had a lot of options to choose from. Everyone was helpful and I found the perfect car! The overall experience was pleasant and I would highly recommend them.
Do not lease a Ford from Best Ford! - Bestfordsucks
I leased my vehicle for 36 months. 28 months into the lease, I decided to trade my Ford in at and have the dealer purchase the vehicle. Ford motor credit gave me my pay off. Best Ford added $1,500 to my buy out because I was purchasing from a competitor. When I spoke to Darryl the sales manager he indicated this is a normal practice at Best Ford. I will never lease a Ford or purchase from Best Ford. They are more concerned about making a quick buck on the back end rather than earning a customer for life.
Best Sales Experience Ever!! - emtfd27
After searching for weeks for the perfect car and having 3 bought out from underneath us, we finally found the one. Sent in for the PFord price, Mike emailed me back in a matter of minutes. He advised the lowest price they will offer / take for the vehicle. After researching the current offers and financing available; I found out that I qualify for a $500 First Responder cash bonus. I advised Mike and it was easily worked into the financing. Over a matter of a few emails, we had the price, down payment and financing terms set. We arrived later that day to test drive the vehicle, which we absolutely fell in LOVE with. We signed the paper work and set up the delivery date. We test drove and signed the paperwork all within an hour. This was by far the easiest vehicle purchasing experience I've ever had. I'll be sure to email Mike the next time we're looking into purchasing another vehicle, and will be sure to send my friends and family here as well!
Stay far away - Sthompson728
We bought a used truck from the dealer and within a week the check engine light came on. We took it back to the dealership and the gas tank was falling off due to severe rust. Turns out, it was much worse. The rust was so bad under the truck that it was literally crumbling. We wanted them to take back the vehicle because it wouldn't pass inspection and was dangerous to drive. All they would do was give us back a fraction of what we paid for it and trade in the vehicle. We had no other choice so we traded it in for a car we didn't want that was new so we wouldn't have any issues. Overall terrible experience.
Over the years I have purchased nine vehicles from... - DLB5
Over the years I have purchased nine vehicles from McDonald Motors, most recently a 2011 F-150. Although I have checked with other dealers and on line for comparisons, I would not purchase a vehicle elsewhere. My experiences there have really been that good. All members of the sales staff are extremely friendly and helpful. They go out of their way to make one comfortable and the experience hassle free. One can purchase a vehicle there and expect to leave with a feeling of satisfaction and fairness.
In addition to purchase satisfaction, I always deal with MacDonald Motors to take advantage of the excellent service. In fact, I don’t see how the service could be much better. The service staff is friendly, competent, and efficient. They seem to always keep the convenience and concerns of the customer in mind from routine service to more serious problems. Maintenance issues are carefully and clearly explained as are the options for dealing with them. Customers can count on both themselves and their vehicles being cared for properly.