Quick & Easy - Eric
Had been looking at Mazdas for a while, so I was familiar with the cars, as well as the market value of the cars being offered. When I went in, I was able to easily test drive the cars that I wanted in a timeframe that was convenient for me. Bill was great in explaining the differences between the years and trims and it helped to give me a clearer picture of what I was looking for. I decided on a certified pre-owned that required no hassle since the car was already fairly priced. I went from test drive to picking up my vehicle in a day and half. They made it very easy and smooth (and I think that I made it easy for them, too!)
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Was greeted by friendly associate - WENJAY22
Sales associate greeted upon arrival. She updated me about items that needed to be taken care of. After asking some questions, she looked investigated repair history and came back shortly thereafter with the information requested.
Gretchen was great to work with! - David Petrie
I knew I wanted a CX-5, and there turned out to be about 20 of the exact ones I wanted in New England. After getting multiple quotes, Autex and Gretchen were the clear choice for price and customer service. I couldn't be happier with the outcome.
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Mazda Product Specialist
17Mazda3 - Byemazda3
Purchased new 2017 Mazda3 Touring with 6 speed manual. Sales dept. Is great as long as their selling you something. The minute there is an issue they don't want to know you. They don't answer phone or emails. The way to judge a dealership is not by how sweet the salesperson is but how well they handle problems shortly after. I would not recommend Grappone for this reason. If your not paying for it they aren't interested period.
Because my guess is Mazda doesn't pay for service unless it's a major failure.
In New Hampshire