36 New Jersey Nissan Dealers

Worst place ever. Don’t go here. - angrycustomer

Bought a used car and it works fine. But when it came time to cancel our lifetime warranty, which was our plan originally to do after a year, the office and the dealer, David Hershey, have been avoiding us. There’s so much lying and incompetence when it comes to filing documents at this dealership that we’re very close to filing a lawsuit against them. Long story short, just don’t go here- it’ll cause you months of stress and headache as well as wasting of your money.

Service was completed quickly without any major issues. - longerin52

Service was completed quickly without any major issues. Very pleased with outcome. will make it my go to plce for service.

The staff is honest and extremely professional and - Tbalot

The staff is honest and extremely professional and transparent. Jake and Adara were fabulous to deal with and made my car purchasing experience an easy, informative and comfortable process from beginning to end. Dave in finance was wonderful as well! I can't say enough of what a great experience that they created for me! If you are looking for a new or used Nissan there is no better place to go!

Extremely upset with the service department. - shyla.quatro

Extremely upset with the service department. I wanted this to be a good one because I live really close by & it’s convenient, but they have completely dismissed my concerns. I recently leased a 2025 Nissan Rogue Rock Creek (about 3 months into my lease now, 4K miles) & I’m already having issues. I brought my car here due to a weird sound I was hearing while driving, they replaced two parts under warranty & believed that would solve it. About a week goes by & that sound is still there. I bring it back & the service manager Anthony acknowledged hearing the concerning sound during a test drive & advised me to bring the vehicle back when an engineer would be present so they can figure out what it is, since he couldn’t. I bring the vehicle back & Mary advise me that the engineer went on a drive with Anthony & neither of them heard the sound. Found that very hard to believe because it was making it right before I dropped the car off. They suggested it might be weather related ……. After being given the run around in the shop, I leave with my car to see if that issue really did go away & not even 5 mins into my drive I hear it very loud & clear. They are either incompetent or dishonest, there is clearly an issue & it seems they do not care. I expressed my concerns for safety while driving the vehicle with a toddler & all they could offer was to contact corporate. Very unprofessional.

My Experience at the dealer was awful. - zx1988

My Experience at the dealer was awful. The only good at that dealership is Matt Cassidy and Greg Bator as well as the whole service department. You wouldn't what crooks they are. They took advantage of me at a time in need. Charlie Coopey Is a a real xxx. They keep saying rotten comments to me. That my Z is straight piped and when they pulled the car out of the showroom. They burnt out with the car insinuating That I beat my cars up. The sales department is trash and low lifes. Taking advantage of a person that has a disability. But I will say that the service department cannot be beat. I am very particular with who works on my cars. The Mechanics are great and are up to date on the Nissan Certifications. The parts department is awesome as well. Nicole is very knowledgeable and really a cool person. Tyler is the man as well that helps with processing the cars through service. Cannot speak highly enough of them I don't want this rating to hurt them by any means. I only want them to be successful. So please give them the buissness. But definitely make sure you talk to the sales department about watches like Rolex and Tudors. Because they know their watches very well. And are clueless on everything else.

I purchased a used car from this dealership. - nickfilipic

I purchased a used car from this dealership. With online shopping as popular as it is I thought buying from a new car dealer would be ok. I was wrong. The car was basically misrepresented. The cracked windshield and dent in the hood front were not disclosed and were conveniently not in any of the pictures I requested. Tire tread was misrepresented. A service brakes light was on which was not disclosed. Dealership did not even bother to replace worn windshield wipers. I had to request multiple times for the paperwork for the mandatory dealer adds of a warranty and theft deterrent. I would caution anyone thinking of purchasing from this dealership.