15 New York Genesis Dealers
I was early, Jill took in right away. - rjohnson5
I was early, Jill took in right away. She took my concerns seriously. Very respectful
The staff are friendly and helpful. - cashussey
The staff are friendly and helpful. However, it seems that service appointments are overbooked and the wait time is too long. I waited for 2.5 hours in April for an oil change. I was instructed to leave the car for a service update recently and it took 3 hours to be ready.
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Certified Sales Specialist
Sales Associate
Vinny Q was wonderful to deal with. - tracee130
Vinny Q was wonderful to deal with. He was friendly, knowledgeable, and transparent about the car we were purchasing. Everything from the deposit to pickup of car went smoothly. Kudos to Vinny Q. Great job!
Excellent experience working with Nathan. - Jeff
Excellent experience working with Nathan. He was very responsive, respectful, and patient with my many questions. Also, a very pleasant and efficient process with Jabari to work through the paperwork. The dealer delivered on all of their promises and made for a seamless buying experience. I look forward to a long future relationship with the dealer.
Customer service is the worst. - beagles11
Customer service is the worst. They do not return phone calls, or e mail. GENNIS bought my car back( gv70 sports prestige) lemon law and I still haven't received 10,000 in warranty refunds and the loaner car got a cracked passenger window. I didn't notice it when I returned the car. They took 560$ instead of telling me about it and using my 0 deductible auto insurance. travlers insurance has been calling and emailing since June but the dealership will not respond to them. I have to drive there because they will NOT answer my phone call or emails
My experience was wonderful Opal was extremely - Lumzie5481
My experience was wonderful Opal was extremely knowledgeable on her product and was pleased to teach me everything about the car i purchased i would definitely recommend her for the next car buying experience.
jalen was EXCELLENT, very helpful and friendly. - Jaida
jalen was EXCELLENT, very helpful and friendly. He definitely impacted this experience an amazing worker!!
Top quality facility and service. - Gpcski70
Top quality facility and service. Jeff Symeon great with communication and attention to details with the sale
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