12 New York Genesis Dealers
David was an excellent salesperson. - BT
David was an excellent salesperson. He was extremely helpful and professional. Every employee we met were helpful in completing our sale and made making the deal easy and straightforward. From the finance person to Manager to the service dept. We met all made us feel welcome and that they would love to do business with us. Have never had that experience at a dealership before. Always felt pressure to buy either an unfair deal. Not so at Genesis of Albany! Plus I love the car!
Welcome to mail with a smile or coffee water went out of - mharnettrn
Welcome to mail with a smile or coffee water went out of their way to make me comfortable and happy My salesperson Vinny Q had the best personality The finance gentleman, Cordell explained everything specifically & was professional and accepting of my choices The general manager Joe Campo was wonderful I explained over the phone. I was gonna decline on the Tyson that Vinny showed me because I had a little bit of a better deal on the same exact car with similar mileage He match that deal and gave me a very reasonable warranty Very nice gentlemen and classy place. I would like to give them a 10 out of 10.👍
Top Reviewed Specialists At This Dealership
Sales Consultant
Receptionist
Dealership is beautiful and clean. - Pat M
Dealership is beautiful and clean. All vehicles are displayed well. Staff is attentive and welcoming.
Certified Sales Specialist
Product Specialist
No follow-up after the sale and the service department - dereak1
No follow-up after the sale and the service department was awful. The car was an unregistered demo supposedly driven by one of the owners mother. The Check engine light came on after 2 days. It took the dealership a week to pick it up and 5 days later they returned it supposedly fix. The Check engine light came on while they were returning the vehicle. Limited communication from the service department that only tighten the gas cap and did not run test for the primary error code p0016. The Salesperson has almost disappeared
Customer service is the worst. - beagles11
Customer service is the worst. They do not return phone calls, or e mail. GENNIS bought my car back( gv70 sports prestige) lemon law and I still haven't received 10,000 in warranty refunds and the loaner car got a cracked passenger window. I didn't notice it when I returned the car. They took 560$ instead of telling me about it and using my 0 deductible auto insurance. travlers insurance has been calling and emailing since June but the dealership will not respond to them. I have to drive there because they will NOT answer my phone call or emails
My experience was wonderful Opal was extremely - Lumzie5481
My experience was wonderful Opal was extremely knowledgeable on her product and was pleased to teach me everything about the car i purchased i would definitely recommend her for the next car buying experience.
jalen was EXCELLENT, very helpful and friendly. - Jaida
jalen was EXCELLENT, very helpful and friendly. He definitely impacted this experience an amazing worker!!
Top quality facility and service. - Gpcski70
Top quality facility and service. Jeff Symeon great with communication and attention to details with the sale
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