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Have purchased and serviced my vehicles here for years.... - andrewsjohn839
Have purchased and serviced my vehicles here for years. A great group of individuals who have always treated me well. Never have had any issues at all.
Great customer relationship. It isn't just about the service. Every time I come in Keith and Patrick (as well as others whos names I don't know) always take the time to ask how I've been doing etc. Very friendly team!
Top Reviewed Service Specialists At This Dealership
Service Department Manager
I went for an appointment to replace my old battery by a... - jamesz10019
I went for an appointment to replace my old battery by a new one. The process was contactless and you signed documents by your cell phone. They also asked you to pay by the cell phone also. Great experience!
Regular service on my Fusion went well as always. The... - drsrx44
Regular service on my Fusion went well as always. The staff was super friendly and helpful as always. I would recommend them for service to anyone
Excellellent Service Department. I drive an hour to have... - Sgiminiani24
Excellellent Service Department. I drive an hour to have them service my vehicle. Lisa, Wayne , Jake and Josh over in parts are awesome. Thank you for doing what u do folks !
The service was excellent. The service manager was very... - azeitchick
The service was excellent. The service manager was very helpful. everyone in the service department was extremely curteous The service department kept us updated as to the progress of the service. The car had to be kept for another day.
Still waiting on parts for my f150 it been over a year... - Maxgreen1971
Still waiting on parts for my f150 it been over a year and same answer, they can't find the part number to order it. It seems if their people knew fords like a dealership should it wouldn't be a problem. Hope they call me soon with an answer. I keep calling them and getting no where.
I went to Nye Ford for service on my '17 Expedition. I... - Stotadude
I went to Nye Ford for service on my '17 Expedition. I was experiencing a noise that appeared to be coming from the rear end. They did a thorough examination and test drive and said that they found nothing wrong, reassuring me that I had no service issues. They did all this as a courtesy with no charge. What a super outfit.
outstanding service, best place around. - Jeffrey
All around the best place to buy and to service your vehicle. Tom and his staff in the service department are top notch. Sales department is out standing and they have the most repeat customers in the market.
Have been using rea Ford Lincoln Mercury for about 4... - A hudson valley limousine
Have been using rea Ford Lincoln Mercury for about 4 years now And I Have a large fleet of Lincoln's I have to say they are the best hands down Geno and the crew will take care of you like your family There is no reason to ever look anywhere else call them today 845 791 6100
When I first came here back in 2016, everyone was rude &... - rebeccalee39
When I first came here back in 2016, everyone was rude & unprofessional and decided to never come back. But because of convenience, i decided to go back and noticed the changed of staffs. Once the new staffs came in, everything & everyone was great! Kim and front desk are very professional & friendly. They are definitely a keeper!
Aweful! Don't Buy Their Dealership Warranty!! - You Know Who I Am
DON"T buy into a dealership warranty at M&M. I took my car that was bought there new several times to be fixed and they were unable to resolve the issues. They were also unable to provide me a loaner car while they worked on my car even though a loaner car was part of the dealership warranty. They charged me multiple deductibles for the same issues that they were unable to fix during the prior visits. If you are the person that likes over priced cars that don't work properly and useless warranties than this is your car dealership.
WARNING!!! Run Away - check out REAL ratings on Yelp,... - marty5000
WARNING!!! Run Away - check out REAL ratings on Yelp, BBB, and Atty General file of complaints. These guys are crooks, same story over and over!!! Paul Roberts puts a bogus Inspection Sticker on his cars and thinks he can convince me 2 other certified mechanics are lying??? $13,600 Audi cost me $5,600 out of pocket to get legal Inspection Sticker - piece of crap didn't even make it home from lot!!! BEWARE LADIES, Very rude and obnoxious to deal with - has obvious issues :) Complained to my husband I was in a drunken stupor? LOL What a pig.
I have purchased a 2010 f150 just over a week ago and I'm... - Robluczak1987
I have purchased a 2010 f150 just over a week ago and I'm very disappointed with it! I mentioned when I test drove it it looked like the rear differential was leaking and the gas door did not close they wanted me to bring it back 2 days later after I purchased it to check the leak and fix th ed gas door. so within the 2 days of having it I noticed a clunking noise in the front end so I m eff mentioned that when I brought it in ! They told me the gas door was out of their budget and all seals were sealed properly on the differential and didn't find and thing in the front end 😤, so I wen th home and took gas door out and fixed it in 5 minutes , they couldn't have done that huh . Then realized the tailpipe hanger is gone broken off completely ,so I bought a universal on and hung it up while I was doing that I noticed the rear differential is soaked leaking for sure so I went to the dealer again and have a appointment to bring it in Friday we will see how that works out , and also the noise I was hearing in my front end is just getting louder and louder very dissatisfied very nice ppl though!
Unfortunately this is my second time using their... - morethenwords88
Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.
Great attention and service - Fuzzy Wuzzy
Everyone here is super. From the receptionist to the mechanic, they all have customer service as their number one priority. They helped coordinate getting us back on the road after we had an accident. We are forever grateful for their help. They are more than just an auto shop. Ed, the owner, has really put together an awesome team.
Outstanding Service! - Jbee14210
As usual, Randy Oakes and the entire service team went out of their way to accommodate my last minute service needs. They make you feel as though YOU are the ONLY customer, which judging by those I was sitting next to in the waiting room is not the case! Whoever wrote "Failure to prepare on your part does not constitute an emergency on our part!" Must never been a customer at Emerling Ford! The are simply awesome!!!
In New York
Cortese Ford Lincoln