Oil change - AG
Brian is the true representation of Infifnity service. I had best service experience with Brian. Hopefully he will stay there a little longer. Thanks man
Top Reviewed Specialists At This Dealership
QX 80, made easy - Rdc
I was in the market for a certified QX80, I met Tom Yearms, he was diligent, delinerate and most importantly respected my time. I travel for work quite a bit and had located a car previously but it had already been sold by the time i called. When I spoke to Tom he listened intently on the features I wantes and he said he would reach out to me when/if he ever came across one. I hung up the phone figuring it would be like most sales people and I would never speak to again. Well, almost 5 weeks later Tom did call and informed me he had the car he thought I would bw intereted in. He promptly sent me pictures, even though it had not been detailed yet and answered all my questions, he was direct on what it would take to closr the deal and did not waste my time with the hated "let me go check with my manager". We had the deal pretty much done over the phone. When I arrived I was in and out (including trading in my old JX35) in less than 45 minutes. I am thoughouly impressed by his candor and professionalism through the entire process, I wish all car sales people where like Tom.
Impeccable Service; Zero Pressure buying experience - KPD-Lakewood
After looking at gently used certified pre-owned vehicles online for about a month, I narrowed my search down to a few models from three different manufacturers. I ultimately chose an Infiniti Q50 in part because of the amazing experience I had with the staff at Airport Infiniti. My buying experience was nothing short of fantastic. I called ahead on a Friday to schedule a test drive for that evening, and they let me take the car overnight to get a real feel for it. When I returned the car, I felt no pressure to buy from any of the staff. My questions were answered, additional aftermarket options I asked about were offered to me, and then they asked me if I was interested in purchasing the vehicle or if I'd like to take a different one overnight to help with my decision process. Again, felt no pressure here. Financing was easy. They priced the car very fairly according to KBB and current market value - didn't feel the need to haggle here. I also got a very fair price for my trade in, which admittedly was not in great shape appearance-wise. All in all, I would recommend Airport Infiniti to anyone looking to buy a new car (and I already have).
Financed vehicle - Lrose32
Steve Graham gave me excellent service!! Most salesman are pushy but Steve listened to my needs and I am a highly satisfied customer and will do business again with Steve and Infinity!!
Great Experience - jean balloon
'd like to thank everyone at Infiniti of Akron for a truly pleasant used car buying experience. Each team member we met at Infiniti of Akron was welcoming, professional, knowledgeable and helpful. Highly recommend Tara in sales - she's a joy to work with
Have always been happy - DAC
I always go to Infiniti of Beachwood when my car needs service and I always deal with Mitch. He listens to my requests/concerns and always takes care of things to my satisfaction AND in a timely manner. He also communicates with me clearly about the service being performed. When I need service, it's nice to call him, he remembers me from my visits, and I know he will always take care of things for me.