45 Ohio Volkswagen Service Centers

Excellent sales and service! - danper6

Excellent sales and service! Sales staff is very helpful and service is excellent! Jasmine and Chris are awesome!

Fairly priced. - amy.gerwin

Fairly priced. Welcoming atmosphere. Great people to work with. Friendly and knowledgeable. Always smiling and willing to help answer questions

I don't want to write a review for a recall I'd like less - whennotbeingdavid

I don't want to write a review for a recall I'd like less emails is all

Hats off to Eliza Hudnall for her excellent help in - MLHahn

Hats off to Eliza Hudnall for her excellent help in navigating a warranty claim. She was attentive to every detail and a delight to work with.

I was very pleased with the service I received with Auto - acostae

I was very pleased with the service I received with Auto Nation Ford, Amherst OH. I was able to come in to show them my car's damage. They were able to complete the repairs, fix a rear break light the was also affected. They accommodated me when I had a piece on the wind shield that needed glued, ED took care of it right away. Appts on the weekend is always appreciated, since I work Mon - Fri, off on the weekends. The Job was well done. I would recommend this service dept to everyone. Great Service & Pleasant workers. The also communicated with State Farm and Enterprise for rental.

I currently drive past 2 other VW dealerships to come - Jmr3313

I currently drive past 2 other VW dealerships to come here. Extremely clean, very friendly staff. Nicholas in service was very open about what was going on with my car, giving me recommendations but never pushing. Nick in Sales remembered my name even though I wasn’t his client! He even started chatting with me about the Mk8 golf R knowing I had the previous gen. Couldn’t recommend highly enough

Took my 2019 Jetta in for scheduled service. - Pam H

Took my 2019 Jetta in for scheduled service. Good service as always, great communication for upcoming needs.

The customer service was outstanding. - dmetz2000

The customer service was outstanding. Jasmine thoroughly explained what needed to be done and what can wait. She even mentioned an upcoming promotion for one of the necessary repairs, so that I didn’t overspend now!

Clean, updated, well-lit, polite and professional auto - Happy

Clean, updated, well-lit, polite and professional auto dealers and service techs. Waiting room is especially nice.

This dealership consistently provides me with excellent - gdean.patterson

This dealership consistently provides me with excellent service all the way around. My family and friends have purchased at least 20 vehicles from Brunswick Subaru and have no complaints. Their service department is top notch as with all of their areas.

I was driven to the car rental which was next door. - mkontos54

I was driven to the car rental which was next door. Before I knew it, my car was ready. The repair work and car wash made my car look like new. The people in the office were friendly and helpful and took care if everything. I have no complaints.

Service manager john Scott is exceptional! - Gerdingwilliam

Service manager john Scott is exceptional! I highly recommend their service department due to his leadership!

Kudos to Scott, Chris and Tevin from Streetsboro - Andy R.

Kudos to Scott, Chris and Tevin from Streetsboro (Ohio)Volkswagen Service for their help on Friday, Nov. 10th. We decided to take our normally reliable 2013 Beetle “Sun Bug” to visit the grandkids in Lansing Michigan. Just east of Cleveland, 400 miles from home, the check-engine light came on. Unbelievably, a check of GPS said we were a mere 5 miles from a VW dealer in Streetsboro, Ohio, but it was 4:15pm on a Friday. Could they help? Not only did Tevin and Scott take us in immediately, but service tech Chris diagnosed a rare case of loose bolts on the intake manifold causing an air leak that set off 7 problem codes. He tightened the bolts reset the codes, tested the engine and had us on our way in under an hour. Service manager and Buckeye fan Scott explained everything thoroughly and invited us to use the dealership’s quick charger should we decide to take the EV on the next trip. They turned what could have been a lengthy, expensive disaster into a quick and painless pit stop. Thanks, guys. Andy & Kathy Rominiecki Milton, DE

We had work done on our 2018 Alltrack, the sunroof tubes - BrotherSteve

We had work done on our 2018 Alltrack, the sunroof tubes with kinked during the manufacturing process. We understand that this is not uncommon. We waited a very long time for the parts, not the dealer issue at all. The parts came in and the dealer replaced all of the parts including the new drain tubes, carpeting and headliner. The work looked great, done in a very professional manor. A few weeks following the completion of the work, the sunroof started leaking again so we brought it back to the dealer. They diagnosed the problem as the tubes were blocked again and that it was now our fault because we did not perform the proper maintenance to ensure that the drainage tubes did not leak. I asked what the scheduled maintenance time was and they indicated 20,000 miles. The car had approximately 400 miles on it since everything had been replaced. Maybe my math is wrong but 400 miles is a lot less than 20,000 miles. We took the car home and replicated the test that the dealer performed to determine that the drainage tubes were clogged and confirmed what they found. I inspected the 1-way valves at the end of the tubes and got covered in grease and grime as it gushed out of the tube. The tubes were filling with water and flowing into the sunroof because the system was not properly flushed when fixed in my opinion but what do I know I'm just a worthless customer. I have reached out to the dealership, to the owner of the dealership and no reply, just crickets. I have filed a complaint with VW USA (that's what they told me to do if I had a problem). Pretty sad because this dealership did some really good repair work for us prior to this incident. A case has been opened, will see what happens but I'm not holding my breath. They owner of this dealership is the Jay Auto Group. As I noted, they have not reached out to me either.

I was trying to preserve my 2008 truck and auto nation - Ken

I was trying to preserve my 2008 truck and auto nation has worked on a few vehicles for me. My truck looks new again. Thank you!

Excellent care and customer service - BethGTI8

When I need a repair on my 2003 VW Passat I know Beechmont Volkswagen is a place I can trust. I have been a loyal VW owner for 16 years and no one is as good to us as Beechmont Volkswagen. They are thorough, friendly, and honestly want to give you the best price and quality service. My favorite part is that they always wash my car for me. Im a busy Mom and the little things go a long way.

Excellent customer service. - Sandi R.

I've purchased my last four cars from Classic. Went in for a scheduled maintenance and purchased a new Tiguan! I highly recommend this dealership! .

Took my 2016 touraeg for 60000 service all was done on... - Akovar295@gmail.com

Took my 2016 touraeg for 60000 service all was done on schedule and job well done. Used to go to other VW dealer in mentor and price here was 30 percent less. I will continue to visit east side VW. Thank you.

Horrible experience - Ginger not so happy with dealership

Evans is the worst dealership and service department I have ever dealt with. The sold us a used vehicle with a blown head gasket and now my $18000 vehicle is sitting in my driveway with a blown engine. When we took it to their service department they said that's what a saturn vue does. Three times we took it there and every time they said it was fine. We also had to replace every tie rod end and two axles. Which should have been fixed before ever putting it out to be sold. We had to pay 100 deductible every time for each tie rod which should have only taken 100 to have been fixed one time not three

Awesome: Fast & Polite Service! - MAGEEAK

Stephanie was very helpful when I got to the service counter to set up my appointment. I was disappointed initially when I learned that a recall due on my vehicle would add about an hour to my time, so I set up my work laptop to kill some time. Not long after I settled in and got to some work of my own they were coming to tell me that my vehicle was ready! That's a great kind of problem to have!