11 Oklahoma Volvo Service Centers

This dealership is absolutely the best. - jberch

This dealership is absolutely the best. I came here because the Tulsa location could not accommodate me in a timely fashion and I was so impressed with this dealership that I will not be going back to Tulsa. Kristina Parsons was absolutely fabulous, kind, helpful, and just the best. Also, Micheal Cargile went above and beyond to ensure everything was taken care of and even pointed out some issues with past services that were performed unnecessarily (by the Tulsa Volver dealership). I will definitely be purchasing my next Volvo from Volvo Cars Oklahoma City! Almost forgot, Jim the Service Manager was also great and took the time to discuss the unnecessary services that were performed on my car at the Tulsa dealership.

Stay away or you will be sorry - James, Bob123

After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.

I've been bringing my Volvo to this dealership for two - jberch

I've been bringing my Volvo to this dealership for two years. It has been a constant battle to just get them to answer the phone. I scheduled a service visit online and was told "we don't use those." Apparently they call everyone who schedules online and re-schedules them. I left a message (because I couldn't talk to a real person) about a serious issue with my car and 24 hours later they still hadn't called back. I specifically had issues with Devyn. I left my car for a week, called the Friday before my scheduled pickup on Monday and never received a return call. I was ON MY WAY to the dealership to pick up my car on Monday, and they had not even STARTED on the work. I talked to the service manager who said, "Oh. I'll talk to him about it." Shameful. Every time I'm in the dealership it's like I'm an inconvenience. If you live in the Tulsa area, you should re-consider purchasing a Volvo, because any attempts at service will be frustrating and disappointing at best.

Brought car in for hail damage repair in July. Still... - Paullie

Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.