TERRIFIC! - oldguy
The service area is clean and the service have always been completed to our satisfaction on several years of Taurus models and pickups. I wouldn,t go anywhere else!
Top Reviewed Specialists At This Dealership
New & Used Sales Consultant
Great Experience Buying a New Vehicle - Charlotte Boxer
I had been looking for a used Ford Transit Connect Van and was not having a lot of luck, so I decided to buy new. I searched on the internet and talked to several Ford Dealerships. I selected Courtesy Ford as they had a vehicle style that I was interested in. I contacted them via the internet, and spoke with Austin Lortie. He sent me the vehicle sticker and their best price the first day I contacted them. I bought the vehicle and couldn't be happier with the service from Austin and also with David Hughes, the Finance Manager. It was so easy compared with the "old days" of haggling for days on end for the price of a new vehicle. I would highly recommend this dealership to anyone looking for a new vehicle. Austin was terrific to work with and so was David.
Internet Sales and Leasing Consultant
Sales and Leasing Consultant
Internet Sales Manager
Very good experience - Shirlene
My salesman Christian Jordan went above and beyond for me and followed through on every detail. He made my car buying experience hassle free and very easy.
Like dealing with family - Reddwolf
I can't believe how well they treated us and how they bent over backwards to do everything they could do to make us happy. Dustin (serious) Dawson was our salesman and Mike ( Fish on) Woodward was the sales manager and both of them made this a great experience. Keep up the great work and I would recommend this dealership to everyone.
Service and purchase. - Verna422
We took car to Robberson Ford for service and they are always so nice. While waiting we went to look at the new cars and ended up purchasing a new 2018 Edge.. The salesman was Ben Enyart and he was very helpful and did not put pressure on to buy. A few days later we went back to Robbersons and he answered questions concerning the automobile and told us to come by with any questions we may have. It was a good purchasing experience.
Amazing experience! - Greg
I have purchased several vehicles. Greg Colozzi has done a great job. I have never had better service, I feel as though I got a fair deal and the service both after the fact and since my last purchase has been excellent. I have also referred several people to them because of my experience and they have also had good experiences. Believe it or not, the experience of buying was as great as the new car itself. A big Thanks to all the people there.
Just ask for Tyler - riggsfoutz
Gave Tyler Grannis a call asking if he could find a newer F150 with some criteria He called back in an hour finding one about 400 miles away, but was willing to go get it himself and transport if we committed to buy. Great deal, Good experience. Not the first car we bought from Tyler and prob not the last.
As an older woman who has purchased many a car over the year - Happy customer
I found their salesperson Tyler to be especially honest and helpful without the usual pushy I know better than you what you want attitude. He was always respectful and responsive to what I needed in a vehicle. This is not my usual experience with a dealership and this is my second time buying from Tower ford.
Buyer Beware - Henry
The following is a copy of what I have submitted to the Oregon DOJ Fraud reporting website with copies of my documentation showing the details:
I purchased a Jeep Wrangler Unlimited Vin# 1C4BJWDG2GL106927. The vehicle was advertised with Dual Top Group. As the vehicle was sitting on the lot the soft top was not in it or on it, only the hard top. I called my sales person, Joel Valdez, to make sure the soft top was in fact included. He told me he would double check. Later he texted me a replay that said, "So went to Al, he said there is a soft top that goes with it too..." I later completed the purchase of the vehicle, traded them my old car, arranged financing, etc. I left the dealership and once I arrived back home, I realized that I had not received the promised soft top so I called Mr Valdez again. Mr. Valdez replied by text, "The used car manager isn't here but I'll look into it first thing in the morning - John didn't know so I'll ask the used car manager." Then this morning at 7:33, Mr. Valdez texted, "Good morning, I didn't realize I worked at 11 today, but as soon as I clock on I'll see about the soft top." At 11:28 Mr. Valdez texted, "So no go on the soft top, wasn't salvageable."
I then told Mr Valdez that the top was marketed as part of the deal for the car and let him know that I have a window sticker stating "Dual Top Group". His response to me was that I can return the vehicle and reverse the deal. I said that I wasn't interested in returning the vehicle, that I wanted the equipment that was promised to me. Next a manager from Crater Lake Ford Lincoln called me and said that "there is no more money in this deal for them so I can return the Jeep if I wanted but that I wouldn't be getting the soft top." I replied that what they did is a bait and switch where they promised a specific set of features and then after the deal was completed, refused to deliver on those features. The manager's response to me was that if I felt it was a legal matter, I could have my attorney contact their attorney.
I have printed my entire text transcript and I have a copy of the window sticker with the vehicle vin number stating that it would have 2 tops. I feel like I have been taken advantage of in this situation, I am not concerned if they overpromised and it costs them more money so that they have to take a loss on the deal. I am only concerned to receive what I was promised and purchased.
- After submitting this, I decided that there are other vehicles on the market and I would prefer not to give this particular lot my money so I took advantage of my legal 3 day right to rescission, reversed my sale, gave the vehicle back and got my trade returned to me.
Landmark Ford Lincoln