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I wanted premium maintenance coverage for my truck. I... - Michael McDermott
I wanted premium maintenance coverage for my truck. I didn't buy it WITH the truck, apparently. Called up Dicks Mackenzie Ford and they gave me a price. Called up Landmark Ford and was connected with Aaron Weeks and he helped me understand the process better. Thanks, Aaron!
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New & Used Sales Consultant
They listen when there is a problem or issue and make... - steve
They listen when there is a problem or issue and make things right. Friendly staff that are eager to explain things and ensure that you are satisfied.
I purchased my 2009 Ford Focus under the "Cash for... - beth
I purchased my 2009 Ford Focus under the "Cash for clunkers " program during the Obama economic stimulus. A friend at work recommended that I invest in the "lifetime oil change option". I love my car, I'm disappointed that Ford has opted to discontinue this model but it seems that we were correctly informed that the Focus is rarely seen for service except for oil changes. With the life time inspection, I have been encouraged to take care of this vehicle better than any other vehicle in my life. I am 73 years old and have been through a few cars in my time. The personnel at Lithia in Roseburg have been courteous, respectful and prompt. This will likely be the last car I will own as I was told that I should see 300,000 miles with proper care and maintenance. I only have 154,000 miles at this time, just half its life expectancy!
Bryce found the exact car I was looking for and thought... - Noah J
Bryce found the exact car I was looking for and thought of me first. Thanks!
There was an issue preventing scheduled service being... - CBFordOwner
There was an issue preventing scheduled service being completed. They sent it to another vendor to assist, but forgot my vehicle there. When I arrived at closing they had not even checked on my vehicle at the other vendor. I was charged for the oil change with tire rotation but they were unable to rotate my tires.
My Mercury Mariner broke down on my way to southern... - Stanleysteamer51
My Mercury Mariner broke down on my way to southern California. I had it towed to Legacy Ford. I had to continue on to my job. Mike in the service department kept me informed of the progress of the engine replacement. When I returned to pick up my suv Alisia (sp) helped me out with the charges and got me back to my car quickly. I also want to thank Lisa for allowing me to rent a car for the almost 6 weeks that it took for the repairs
Thank You Legacy Ford for the personal service you gave me. I worked for over 30 years in the auto service buisness and know how much work it takes to care for customers the way they do.
I recommend Legacy Ford for any automotive need. 5 stars
Awesome old school Dealership - Duffell
Our Salesman Don was terrific,went out of his way to see that we were happy with our choice. First time ever to have a Finance Manger just as helpful. Reminds me of the days when we purchased a vehicle on a handshake and someone word. Very refreshing.
My only concern is the Service Department, in this area the Dealership slipped a bit in our opinion. We have several issues with our new Lincoln and they want to take a "Wait as See" attitude. May need to reach out to the Lincoln conciears to get the problems resolved.
David is a great guy! Great man for the job! I have a... - guitar651bla
David is a great guy! Great man for the job! I have a brand new car with his great skills of helping me every step of the way! I give David and the dealership 5 stars!!