Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
The best staff that provides the most fantastic customer... - ElaineG
The best staff that provides the most fantastic customer service! They are so accommodating and they care about their attention to detail. Outstanding work on my Range Rover Sport.
Top Reviewed Specialists At This Dealership
New Car Sales Manager
I recently purchased a 2021 Jaguar F Pace and whole... - Deena23
I recently purchased a 2021 Jaguar F Pace and whole experience was very pleasant. This is the best dealership I have ever dealt with and would recommend anyone needing efficient and quality service to go here. I was in and out very quickly with my new vehicle. All of my questions were answered and I left feeling confident in my new purchase. Paul was very friendly and down to earth and Kimberly was very patient and informative when i was finalizing my paperwork. Icould not have asked for a better salesman. Thanks Paul and the rest of the Jag Team! Even Bob shout out to him too!
It was such a pleasure to work with all of the salesman,... - Jennifer anderson
It was such a pleasure to work with all of the salesman, financial associates and every employee across the board..our experience with Jag was remarkable abs we would recommend to anyone..jenn and drew!!! We are in love with our new cars!!
I wish I could go lower than one star but I cannot! I... - sheena Lofton
I wish I could go lower than one star but I cannot! I took my rover to their new location on Carlisle pike and now my car won’t start!!! It hasn’t even been 24 hours, I filed a police report which didn’t help, but, I have started my civil suit!! Do not go to this place!!!!
If I could give 0 stars I would have given 0 stars. I... - grshekar009
If I could give 0 stars I would have given 0 stars. I have been purchasing cars (usually 2 at a time) for the last 15 years usually once every 3 years and by far this has been the worst experience and even if they were to offer me a car for free in the future I would not want to interact with Jaguar Monroeville ever again, especially salesperson named Walter Lamory. I have interacted with many car salesmen, some good some bad but Walter is at a different level. He didn’t even offer me water on a hot (100 degrees) summer afternoon and had very little knowledge of the car he was selling and lesser time for my questions. Below are the 2 primary reasons for my resentment (and for people to know):
1. I was sold a broken car that died in the middle of nowhere on my way back home from the dealership and was left stranded.
2. I was overcharged for sales taxes (unapologetically) by a lot (around $1500)
After exhausting all my options (calling the dealership several times and Jaguar customer service to no avail) I had to write to Jaguar CEO (it was not easy finding his email address). And I am impressed and thankful that he looked into it and assigned someone from Jaguar corporate to look into the issue and I finally I got my car a week after I purchased and the overcharged sales tax 3 months after. If I didn’t write to the CEO only god can imagine where I would be with the situation.
I had collision work done on my vehicle and I had my... - Blair Johnson
I had collision work done on my vehicle and I had my vehicle back over 5 times and they still didn’t fix everything properly so I had to pay another place $4300.00 out of pocket to fix it properly! I was lied to several times and the owner never ever reached out to me when I asked multiple times!!!
First rate in all respects. - ILoveCars
I purchased a new Range Rover from this dealership. They went out of their way to make sure the experience was perfect in every way. The followup and service after the sale was excellent and I always was made to feel like a highly valued customer. They have always treated me well here, even way before I could ever afford such a car. I used to come here as a dreamer and was never treated like I didn't belong there. I have purchased several new cars in my life and this by far is the best experience ever. Every other dealership I have bought cars from in the past could learn something from this place.
Out To Lunch While I Sit Waiting and Nothing Gets Done! - This is my dealer review
Sitting here 2.5 hours now ... just asked you for an update on my car and you tell me that basically nothing has been done yet.... while also mentioning that the service team was out to lunch for an hour. Really? I take a day off work for this? You couldn't give me an update an hour into service that you would be out to lunch for a good part of the time and that my "laundry list" of items I came in for was going to take more time?! You didn't think to send me home with a loaner/rental ?? Even more curious why your online booking system even let me book an 11am appointment with the selection, "Wait for Vehicle", if your entire service department is out to lunch at that time!?
By far the most unprofessional service ever!
Ps ... one of the items on my list was to fix the keyless entry ... you said it was fixed (reflashed). Came out to test it. Still not working. Asken Len to test ... still not working. Then you tell me I only have keyless locking...come on guys .... keyless ENTRY has worked for me in the past .... intermittently. Now your shop foreman is telling me that my model doesn't have this feature??? It used to work AND my owners manual has instructions on how it operates. Sorry shop foreman, you lose on this one.
Other matters during this visit that were just as worse... rather than slamming this dealership any more, I asked the Service Manager to call me. Still waiting for that call....
Seems like you guys are more than just out to lunch!
Service used to be excellent, now it takes weeks to get... - mick51
Service used to be excellent, now it takes weeks to get an appointment. They think social events are more important that service and support.
Land Rover Jaguar Main Line