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Large family...This is the 5th new vehicle in 4 years and... - A Ford guy
Large family...This is the 5th new vehicle in 4 years and always got a fair deal.....Brad Dwyer Is the best, wouldn’t deal with anyone else.
My Lincoln was picked up serviced and returned to me... - Jimmy6
My Lincoln was picked up serviced and returned to me clean and as scheduled. The staff was professional and courteous. The communication between me and the service department was on point.
Great job guys
Excellent buying experience. Found a truck online at the... - Steve B
Excellent buying experience. Found a truck online at the dealership 3 hours away, was contacted quickly by Derek in sales after online inquiry and set up appt. He sent pics of scratches on the vehicle prior to making the long trip to be upfront. Whole process was smooth and sales staff was courteous. Would definitely make the trip again.
Service great, guys at counter when you check out are in... - Jeweaver12
Service great, guys at counter when you check out are in no hurry to serve you. They try to act busy, don’t even make eye contact with you, all waiting for someone else to wait on you, pissed me off!!!!
Great service from a polite and thorough staff. - ojay
We have 2 new(ish) Fords that have been serviced by the staff at Haldeman. The entire service department has been courteous, attentive and thorough. They make it easy to keep my cars in top condition by providing a flexible service schedule.
Worth the drive to Altoona - sorgen4
Stewart was the best salesperson I ever had the pleasure to buy from. Being in sales myself he made the buying process run smooth and helped us fit into the right truck for what we needed. We even turned around and went back the next day and purchased a Edge. Thank you Stewart and Courtesy Ford.
Highly recommend! Chris was able to work within our... - Kevin
Highly recommend! Chris was able to work within our budget and sold us a beautiful car! An absolute blessing for my family... I told him that the last used car I bought was rusted out underneath and he actually put the car on a lift and gave me a flashlight to inspect the frame. It was spotless! Couldn't be more happy!
Brett Hart is the man! - Johnathan K
Brett helped me purchase a beautiful 2018 ruby red escape without any hassle! He was so nice and got me the best deal compared to the previous dealers I've been at! I definitely will come back for my next purchase! Thank you Rottet motors!
Excellent Customer Service - Rey
The knowledgeable staff helped me find the perfect car for my family. I would highly recommend. The staff went out of their way to make sure it was perfect!
Quick - dhidjd100
Only thing I didn't like, I believe left some thing in the truck I traded. Time to double ck trade in should be don.
A poor choice for your purchase - MikeTrain
This is a place you do not want to deal with unless you enjoy being disrespected and feel like giving away your hard earned money, and time, to people that are out to take advantage of you. They have extremely high prices and yet cannot be bothered to wash a vehicle or clean the stains from the interior before they attempt to sell it to you for well above market value. There are much better choices in the Pittsburgh area that care about building a relationship with customers to keep them coming back. Sure, the showrooms of those other choices may not be as palatial, but that is because those ones are not fleecing their customers.
Love my car - Michelle
I was looking for a SUV search lots of dealers and couldn't find what I wanted and in the price range. I decided to try Tom Masano dealership and the salesman Tim was very nice and helpful it was an easy process and smooth.. I had my car in 2 days!!! Very happy with my Kia Sorento Thank you Tim
Dont ever and I mean ever go to this junk place to buy... - Tyler
Dont ever and I mean ever go to this junk place to buy anything I wouldn't buy a soda at this place this place should be bull dozed over you have been warned STAY AWAY!!!!! Go to Paul brown
Excellent service. - Kristal03
Kathy was willing to work with my husband and I in terms of payment and finding exactly what we needed. We are very happy customers!
Purchase of new vehicle - Simon123
No nonsense attitude. The sales person Mike Roddy was very friendly and accomadating and made the buying experience a pleasant one. Explained the features of the car very thoroughly.
Had a 2008 Avalanche ltz I had repairs done on. They... - cole&burd blows
Had a 2008 Avalanche ltz I had repairs done on. They never replaced everything that was broken. They claimed when I took it back it broke after they fixed??? Wth. I bought a 2011 Subaru wrx that the paint started pealing off a month after I bought it. They wouldn't touch it. 3 months of complaining they they had the Subaru rep look at and he agreed to have it painting. Took them 7 months to finally get it it. By then the metal was rusting. They just painted over it and must of clear coated the car out side. Stones all thew the clear coat. Traded car2 days after I got it back. Will NEVER go to them for anything and will turn as many people away if I can help it. Total waste of time and money.
Salesman was fine, no pressure, no hassle which I... - Urban S
Salesman was fine, no pressure, no hassle which I welcomed. Problems started when the sales manager, Randy got involved. Stereotypical used car sales approach. Insincere smile, clammy handshake to go along with every effort to avoid giving you straight numbers. Even if you ask repeatedly, he wont deliver them. Goes straight for the jugular w/ almost the most profitable finance deal he can strike then comes back with the very worst through a smokescreen of catchphrases and highlites on your proposed contract. If he writes your deal, you'll get taken, friend. Bottom line, he took a loyal Ford/Mercury Owner, 2 Ford Explorers & Merc Mountaneer, and turned me into the competitor's happy customer. Beware.
Great Job - JODYANN
Derek did a great job, he went out of his way to get me the vehicle I wanted. Friendly staff and convenient location in relation to my employer.
H.L. Stephens is a rural dealership with no bells and... - Disappointed Former Ford Purchaser
H.L. Stephens is a rural dealership with no bells and whistles attatched. They are honest, and there is no stress attatched when purchasing a new vehicle. My wife and I have purchased 17 new cars in the last 29 years. We have been to countless dealerships, and never have we been more satisfied with the experience that H.L. Stephens gave us. They are more than competitive with price, too. Our last two vehicles purchased were from there. Our last vehicle, a 2012 Ford Explorer, we ordered over the phone, not having to show our trade in vehicle because she trusted us. This was convienent. Most dealerships waste my time, looking under the hood, and telling us how terrible our trade is. By the way, this purchase with trade difference was $8,300 cheaper than Coccia Ford in Plains, Pennsylvania, and we spent 2 hours there wasting my valuable time. Most other dealerships give you a song and dance routine that I don't appreciate. We can't believe H.L. Stephens is no longer going to be in business after 96 years. My thought is Ford Motor Co. has pushed them out.
Absolutely amazing experience! - MattS18
I'll start off by saying I'm one that over researches everything and reads a lot of reviews before subjecting myself to any situation. With that being said I would have to say my recent purchase experience at Leighton Ford was one of the best experience I've had in a long time. Right from the initial contact, I couldn't have been more impressed with the professionalism every employee I came in contact with displayed. These folks will go out of their way for you as a customer, at least that was my experience. I'm sure treating others how you would like to be treated helps. Completely satisfied. Great job Kim and Gary!
Since 1990, I have purchased 6 new vehicles from Pete... - DORO2000
Since 1990, I have purchased 6 new vehicles from Pete Conti at Reedman-Toll Auto World. I was introduced to him by my brother and have followed in his footsteps whenever I buy a car. My initial purchase was a 1990 Lincoln Mark VII and I continued buying Lincolns primarily through 2003 when I purchased a Lincoln LS Premium Sport, which I still own. I also purchased 2 Mercury Sables from Mr. Conti as second vehicles. My latest purchase was in 2010 when I bought a Chrysler 300 Hemi. Mr. Conti is our family's prized sales manager at Reedman-Toll. It has always been a pleasure working with Mr. Conti because of his professional demeanor along with his genuine interest and concern for the customer. Pete Conti goes the extra mile to make certain that the customer is completely comfortable with their new car purchase. He is efficient, patient, courteous, handles the details, and bends over backwards to provide the ultimate in customer service and thereby fostering continued customer satisfaction.