Excellent experience - Hogwildz
Great experience, no pressure, friendly, accomodating, really good pricing. I left with more than I thought I could afford, for less than my top budget price. Bob Thennes, Murad Elbattah, and Rob were great about everything. Very personable. You all said you could make it happen, and did. I can't say enough good things about this experience. Thank you gentlemen, I will be back with any further needs. Rob Leonard
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Great Job - JODYANN
Derek did a great job, he went out of his way to get me the vehicle I wanted. Friendly staff and convenient location in relation to my employer.
Easiest car purchase I've ever made - Vikings1201
I can't tell you enough how easy and simple the car purchasing from this dealership. They where professional and took their time to explain each step of the process. They had the paperwork completed and I didnt have to wait for anything. In extremely grateful to them for all of there hard work. My sales rep communicated with me, I never had to call him he always called me to check on me. When I ready to buy another vehicle trust me this is the place I'm going
AWESOME - Tr1113
Lori Thomas was the greatest! I was really nervous and she was very patient and kind. I am so glad I bought the MK Lincoln! Thank you Lori for all your help.
Courteous service - Elky
Attentive staff, friendly, knowledgeable and punctual. Walked in on a friday knowing what I wanted, and within only a week took deliver of my vehicle.
Great effort - gheath
I really appreciated all the hard work and long hours that Bob Salyards put in to get my wife and I the car we wanted.
Always a great expereince! - janez
We have bought many new vehicles from Haldeman Ford and would not go anywhere else. Even if there are a few "bumps in the road" they go out of their way to make things right!
Top notch customer service - fordguy55
Best prices, the best staff! Top notch customer service in sales and service! Family owned dealership that holds a great reputation in the community. Would definitely reccomend!
Simple and straight-forward trade and buy. - Joe
We just completed a trade-in and buy of a 2018 VW Golf Sportwagen today. From the initial contact to final paperwork everyone was pleasant, friendly and respectful. The salesman, Phil A., kept the process moving along and was helpful without any pressure. Raleigh handled the purchase paperwork efficiently. He even believed me when I told him I didn't want to buy any additional warranties or services!
This dealership advertises discounted prices up front. The price closely tracked the true market value available on Edmunds website. A fair offer for my trade-in sealed the deal. A good experience all around. I would recommend them to anyone who appreciates a fair deal and respectful treatment.
Purchase of new vehicle - Simon123
No nonsense attitude. The sales person Mike Roddy was very friendly and accomadating and made the buying experience a pleasant one. Explained the features of the car very thoroughly.
Great salesman HORRENDOUS service - Kgflyers8
Would not go here for ANY work to a vehicle. Had an issue with my 2015 Ford (in 2017) rear AC controls would not work properly, we were basically told user error. Our salesman checked and said this is nothing your doing wrong. Was told in the beginning of August the part was being ordered and happened to be on back order, would take two weeks. August comes and goes and coming back from vacation we needed a tire, we go to the dealership to get it replaced and asked about the part, the lady at the service desk confirms the part was ordered and they had it since the 2ned week in August....yet we NEVER received a call. Guess its good my tire had to be replaced and give them more of my money, otherwise we would have never known the part was in.
Now we have a clicking noise in the front end when turning the wheel. Take it in once, they say we couldnt recreate the sound, drive 5 minutes away and theres the sound that they couldnt recreate in 4 hours.
Setup and appointment for that following week, to be told there is an issue with a washer in the wheel. Setup an appointment for that Thursday, take it in, drive it to work, not long after, there is the clicking noise AGAIN. Back in the shop for the 3rd time the following week on a Tuesday. Get a call at 445 that the car is done. Get told that its good to go, but if we would hear the noise again to take notice of what is being done when it happens, the temp outside, is the car warm. Pick it up, drive 8 minutes home to hear the clicking noise everytime i turn the wheel. Take it back that same night to have 2 people listen to it, say "we have never heard this before". I say what if we open the hood? No one there was smart enough to open the hood to get a better idea of where the sound was coming from.
Told our warranty covers a loaner...but they dont have any...GO FIGURE. Told to drop it off first thing. I ask what time they open, 730am, car is dropped off at 710am. Call them at 1230 (5 hours into the work day) and they have yet to pull the SUV into the garage.
THREE times this vehicle has been there for the same problem and yet on the fourth time you dont make it a priority to get it in.
We had just as bad of an expirence with having a car fixed from hail damage.
Not to mention they dont call you back, no one answers the phones.
Our salesman hands down AWESOME, the majority of this place is absolutley worthless!
Steve (believe the service manager is his title), very understanding, helpful and got stuff taken care of. Andy (shop foremen) also great and got back to us very quickly. The rest need to take a lesson from these guys.
A Big Relief - lcd
After totaling my car I needed new car fast. We in my new Ecosport in a matter of hours. Thanks Mike for the great deal!
Absolutely amazing experience! - MattS18
I'll start off by saying I'm one that over researches everything and reads a lot of reviews before subjecting myself to any situation. With that being said I would have to say my recent purchase experience at Leighton Ford was one of the best experience I've had in a long time. Right from the initial contact, I couldn't have been more impressed with the professionalism every employee I came in contact with displayed. These folks will go out of their way for you as a customer, at least that was my experience. I'm sure treating others how you would like to be treated helps. Completely satisfied. Great job Kim and Gary!
Dishonest service - KPsMom
I had found a vehicle online I was interested in. When I went, they test drove my vehicle I had brought and stated there were issues with the steering and traction control. There was absolutely NOTHING wrong with my car. I drove it an hour to get there and drive it every single day with no issues. I didn’t even need to wait for their offer to know I wasn’t buying. Little did they know, I’m not desperate for a vehicle and going to jump on the first person that gives me an offer. I love my car. I was just looking at some newer ones and if someone gave me an offer I couldn’t refuse I’d take it. Needless to say, I went home with my car which I love and have no problems with. Unbelievable!
sucked and they are a bunch of low lifes - rich
my son bought a brand new truck from them a year ago or so and I co sighed for him. He had a ton of trouble with it they had it there to be fixed for over 7 months and then they said they couldn't fix it to come over and they would make him a deal on a different one. buy the way we did have to go over there head and call dodge and that's what got things going. So we went over he picked one out we drove it and he wanted it . So we started sighing papers they lead me to be leave I was the co signer . We got the papers from the bank and I was the owner. I should of had my lawyer there I guess . He might be before this is over THESE PEOPLE CAN'T BE TRUSTED THEY ARE JUNK .BUYERS BE WHERE WE HAD MATT CANNON AND JOSH MILLER JOSH IS A VERY GOOD TALKER BUT DON'T TRUST HIM TAKE YOUR LAWYER WITH YOU. People will do anything for money I guess hope they can sleep good they just screwed up my life and retirement plans for awhile. Can't be leave people can look people in the eye and just lie to them but they sure can.
Excellent service. - Kristal03
Kathy was willing to work with my husband and I in terms of payment and finding exactly what we needed. We are very happy customers!
Had a 2008 Avalanche ltz I had repairs done on. They... - cole&burd blows
Had a 2008 Avalanche ltz I had repairs done on. They never replaced everything that was broken. They claimed when I took it back it broke after they fixed??? Wth. I bought a 2011 Subaru wrx that the paint started pealing off a month after I bought it. They wouldn't touch it. 3 months of complaining they they had the Subaru rep look at and he agreed to have it painting. Took them 7 months to finally get it it. By then the metal was rusting. They just painted over it and must of clear coated the car out side. Stones all thew the clear coat. Traded car2 days after I got it back. Will NEVER go to them for anything and will turn as many people away if I can help it. Total waste of time and money.
Salesman was fine, no pressure, no hassle which I... - Urban S
Salesman was fine, no pressure, no hassle which I welcomed. Problems started when the sales manager, Randy got involved. Stereotypical used car sales approach. Insincere smile, clammy handshake to go along with every effort to avoid giving you straight numbers. Even if you ask repeatedly, he wont deliver them. Goes straight for the jugular w/ almost the most profitable finance deal he can strike then comes back with the very worst through a smokescreen of catchphrases and highlites on your proposed contract. If he writes your deal, you'll get taken, friend. Bottom line, he took a loyal Ford/Mercury Owner, 2 Ford Explorers & Merc Mountaneer, and turned me into the competitor's happy customer. Beware.
H.L. Stephens is a rural dealership with no bells and... - Disappointed Former Ford Purchaser
H.L. Stephens is a rural dealership with no bells and whistles attatched. They are honest, and there is no stress attatched when purchasing a new vehicle. My wife and I have purchased 17 new cars in the last 29 years. We have been to countless dealerships, and never have we been more satisfied with the experience that H.L. Stephens gave us. They are more than competitive with price, too. Our last two vehicles purchased were from there. Our last vehicle, a 2012 Ford Explorer, we ordered over the phone, not having to show our trade in vehicle because she trusted us. This was convienent. Most dealerships waste my time, looking under the hood, and telling us how terrible our trade is. By the way, this purchase with trade difference was $8,300 cheaper than Coccia Ford in Plains, Pennsylvania, and we spent 2 hours there wasting my valuable time. Most other dealerships give you a song and dance routine that I don't appreciate. We can't believe H.L. Stephens is no longer going to be in business after 96 years. My thought is Ford Motor Co. has pushed them out.
Damaged our Ford F150 - Nancy
Took our F150 in for the recommended spark plug change and now the truck is not running properly. There is no doubt in my mind that they screwed it up by not changing them per specs. This is not the first time they tried to bilk us. Should have not gone back.
Since 1990, I have purchased 6 new vehicles from Pete... - DORO2000
Since 1990, I have purchased 6 new vehicles from Pete Conti at Reedman-Toll Auto World. I was introduced to him by my brother and have followed in his footsteps whenever I buy a car. My initial purchase was a 1990 Lincoln Mark VII and I continued buying Lincolns primarily through 2003 when I purchased a Lincoln LS Premium Sport, which I still own. I also purchased 2 Mercury Sables from Mr. Conti as second vehicles. My latest purchase was in 2010 when I bought a Chrysler 300 Hemi. Mr. Conti is our family's prized sales manager at Reedman-Toll. It has always been a pleasure working with Mr. Conti because of his professional demeanor along with his genuine interest and concern for the customer. Pete Conti goes the extra mile to make certain that the customer is completely comfortable with their new car purchase. He is efficient, patient, courteous, handles the details, and bends over backwards to provide the ultimate in customer service and thereby fostering continued customer satisfaction.
Ken Pollock Ford/Lincoln