269 Pennsylvania Ford Service Centers

Gentleman I talked to was very nice. - britt12

Gentleman I talked to was very nice. Earl? I think was his name. Will continue to bring vehicle there for inspection.

Mobile recall repair was seamless and efficient. - TDAng

Mobile recall repair was seamless and efficient. Allowed me to work on other things. It was a huge help.

Great dealership sales people are wonderful and service - eggpatty

Great dealership sales people are wonderful and service is outstanding they picked up my vehicle at my home and delivered it to my home since I was not physically able to take it into the dealership for the service

This dealership is all around great sales, service and - Kim Jesmer

This dealership is all around great sales, service and parts ! Very accommodating and treat you like a person not just an appointment!

Excellent Service. - tthomas0418

Excellent Service. Bob Hockenberry is excellent at understanding the problem and handling it with the right staff. He is very experienced with Ford products and always does a great job. I prefer seeing Bob any time I am at this dealership. My experience could not have been better.

I am happy to report that in my opinion the service - rmessner

I am happy to report that in my opinion the service department has improved tremendously and is comparable to the fine quality of service I have always received from the sales department. I hope I continue to have this fine service.

Awesome sales and service! - Blee jr

Awesome sales and service!! The only place I shop for vehicles. Staff are always friendly and helpful.

Recently in for service could not of received any better - MrFixit51

Recently in for service could not of received any better service anywhere. Alfredo my service writer was right on top of it and constantly keep me in the the loop. In fact since I live further away than most he had the work done while I waited. Thank you

I like the drop off service for upkeep maintenance. - rmfrye74

I like the drop off service for upkeep maintenance. Scheduling is always easy at thru lane with Ashley my service representative. My vehicle is ready by close of business for pickup. Look forward to extending the life of my Escape

We go there because of the friendly, courteous and quick - JOSAFRPE

We go there because of the friendly, courteous and quick service. They let you know if there’s a problem and get it taken care of

They were fantastic took time to help me find the perfect - Lynnlee918

They were fantastic took time to help me find the perfect car, Kathy Joe, and everyone else had wonderful patience with me and they were all just fantastic. Go see Kathy Jo Donahue. If you ever need a car she’s terrific.

Good communication from the initial phone call to - ajpasa

Good communication from the initial phone call to schedule the appointment, quick schedule (within 48h) and good service. Servicing an F150 for engine oil and filter, as well as transmission oil change. Good reminder from the foreman on tire rotation, added to the service.

After an online request, I was immediately contacted by - Mark

After an online request, I was immediately contacted by Jennifer?. Next day appointment. Rob Cazin. Great work in a timely fashion The truck was ready for pick up as promised. Thanks guys.

If you want them to mess up everything in your car you - N

If you want them to mess up everything in your car you can take it here. Worst dealership and staff to ever exist. My husband has a mustang and used to get it serviced there all the time, until the whole staff changed and it turned into a nightmare. We took the car for an inspection.They kept breaking stuff after claiming to fix it and and don’t know how to properly fix a car anyway. I can tell you; they are so bad I would rather them be useless then doing more harm, they are THAT bad. Steve definitely has communication issues, he texted us and said the car was ready and we drove for an hour and a half after my husband left work early. Guess what? turns out steve left early and the lady that works there checked her computer and said “it’s not ready, they haven’t even started working on it yet” after it was there for 4 days, and it was already paid for too. They didn’t offer a temp car, no solutions no help, nothing. And should I remind you this is after over a $2000 bill for breaking different parts in our car that used to have no problems. After that, Manager Paul(?) called us and said that the car was fixed but wasn’t ready because it wouldn’t move. Obviously it was moving just fine that’s how we got there. They somehow made it work and we FINALLY picked it up. A day later check engine light comes on, we call them, they say that Paul is going to call us back. 6 weeks pass by, nothing. We called them again last week, asking for the manager again, he doesn’t get back to us AGAIN. My husband drove all the way there again and Paul says that he was on “vacation”. For 6 weeks? Okay :) we drop the car off, they keep the car for a WHOLE day just to scan it and nobody calls us so we do. Steve and Paul left early again, wow what a coincidence, very caring ethical staff are’t they? They say it’s probably spark plugs. Well we got that car inspected a month ago and nothing about spark plugs were wrong, now all of a sudden the day after we pick it up it has an issue now? They don’t offer a solution and say that we have to get it fixed again and pay for it. HORRIBLE PLACE. I wouldn’t suggest this place to my enemies. DO NOT EVEN BOTHER you will regret it.

Nico Scampone goes above and beyond. - John C.

Nico Scampone goes above and beyond. He is professional, polite, courteous, just a good person to talk to. He gets the job done quickly. He deserves a pay raise. Nico’s supervisor was excellent as well. Thank you.

The employees there are very friendly and thorough. On... - bigdeal218

The employees there are very friendly and thorough. On this visit, they inspected the vehicle, changed the oil and rotated tires. They called to advise me of an issue and offered to keep the car or for me to return another day...left the car there.

From sales to service dept the people there are... - Eric J. Jones

From sales to service dept the people there are fantastic! Thank you for another great service visit and also washing my car Greg and Jeff!

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

Great people who go above and beyond to get u in the... - cherokee112376

Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.