637 South Carolina CODA Service Centers

This was my first visit. - Sully

This was my first visit. My oil change appointment went smoothly. The representative was friendly and explained the process.

This dealership is very organized, efficient, and does a - Yiyunade3

This dealership is very organized, efficient, and does a great job. I was treated very well as a customer. The customer waiting area was very comfortable. The Staff person, Ryan Neely, was very professional. He was a great liaison between the mechanic and keeping me informed about what needed to be done on my car and the status of the repairs.

Did not complete job but signed it off on the work sheet, - rjuskowich

Did not complete job but signed it off on the work sheet, please quit bothering me if you cared you would have tried to make contact with me personally. It’s to late now

Professional and personable. - merrycrane4

Professional and personable. Staff made sure to make a personal connection and not just send text or email. Nice to deal with people who make the customer feel like they matter!

Hands down best service department I've ever been to. - mbohlen0911

Hands down best service department I've ever been to. A place where you are treated like family, prices are competetive, and the quality of work is always on point!

Everyone is always polite and takes great care of our - Grumpy

Everyone is always polite and takes great care of our vehicle. We’ve never had an issue with finding greasy spots in or around the vehicle when it’s returned.

I brought my truck to Mike Reichenbach Ford in Florence, - CSP72

I brought my truck to Mike Reichenbach Ford in Florence, SC, due to a slight vibration issue. Initially, the mechanic couldn’t identify the problem, but Shop Foreman Pete took the time to drive it and pinpointed the vibration. After replacing the torque converter, both the mechanic and Pete conducted test drives to ensure the issue was resolved. As it neared closing time, my service advisor, Olivia, called to inform me my truck was ready. I let her know I was on my way, but traffic delayed me. Despite it being past 5:30 PM closing time, Olivia called again to assure me she’d wait. When I arrived 20 minutes late, she greeted me with a smile, had my truck running with the AC on, and efficiently handled the paperwork. Olivia’s professionalism, knowledge, and willingness to stay late made the experience exceptional, saving me a return trip on Saturday. I highly recommend Mike Reichenbach Ford’s service department for their outstanding customer care and expertise.

Always excellent service here. - loricothran

Always excellent service here. I purchased my 2024 Traverse here and I haven’t been disappointed yet. Came in for an oil change and tire rotation. They handled a recall on the super cruise and I was out the door in a short amount of time with excellent customer service.

Service was a breeze! - TD

Service was a breeze! My service advisor, Charles Baker, is the best. I recommend him to other BMW owners as he is courteous, knowledgeable and makes it a pleasurable experience.

Service employees are always courteous and knowledgeable. - rayeieio0202

Service employees are always courteous and knowledgeable. They are eager to help resolve any problems.

Service Advisor, Brian, was very nice and made sure I was - Tedrwright

Service Advisor, Brian, was very nice and made sure I was comfortable. Service tech recommended changing AC and Air Filter and showed me the dirty filters. Very good experience.

I was able to get all of my services taken care of. - Chris Encore GX

I was able to get all of my services taken care of. Looking forward to having my vehicle serviced by the dealer again so that I can have the right type of work to be done.

Very professional and courteous. - dgillespie

Very professional and courteous. All work completed in a reasonable period of time. Great experience

Took truck in for a short in wiring. - gmiller112361

Took truck in for a short in wiring. Had truck 5 days. Jiggled the wire enough to eliminate the short, but did not fix the short. Already had the bill over $400 and wanted to remove the dash board (more money). Got truck back, cigarette lighter/phone changing port no longer works. Also charged $36 for "shop supplies." Since they didn't fix anything or use any actual supplies, they have agreed to refund that portion of the bill. Said "shop supplies" are automatically added to a bill and should have been removed if no supplies were used. How about only adding the supplies when they are used? No itemization because there are no actual supplies being used. Every vehicle coming into their service center will be charged this fee unless you question it. Then was offered only $3,000 as a trade-in, which is less than 50% of the value of the truck. Con-artists and criminals.

Excellent customer service and staff was so friendly! - berry

Excellent customer service and staff was so friendly! No pushy sales tactics!!!! This dealership really focuses on the customer! It is and always will be my go to as far as my automotive needs.

Work completed in timely manner. - BigT

Work completed in timely manner. Service department was very helpful in getting car checked and repaired.

Though I loved working with my salesperson, I have been - wordworksstories

Though I loved working with my salesperson, I have been very disappointed in Kia Country. The air conditioning in my new 2025 Niro does not work. I was told that a part would have to be ordered and that I would be contacted when the part arrived. Kia never called. After ten days, I called and was told it had arrived seven days earlier. Then I was told I would have to wait one month to get the part installed. When I complained, I was told I could drop off my car and borrow a loaner so that my car could get fixed more quickly. It's been three weeks, and no one has called. When I called today, they said they'd get right back to me with a date of completion. It's been hours and still no call.

Excellent service on my Telluride this morning! - rda44

Excellent service on my Telluride this morning!! Nathan is great. Took me in right on time and the wait was less than an hour. Which gave me time to speak with Aaron my sales person. I highly recommend Kia of Anderson for your next vehicle and great service

Had Ranger serviced and repaired at end of Jan. - InCentral

Had Ranger serviced and repaired at end of Jan. A drastic problem arose in late May and as I was prepared to swap out a rear differential it became apparent that the cause was related to the prior service, as I explained to my service rep, Shanna. Her immediate reaction was that Lake Keowee Ford will make things right and they did, at no added cost. The belief in her dealership and the “can do”attitude of the service department is Very Impressive. 06, 4x4, 231000

I have a disability, clearly marked by my license plate, - schrock.robert

I have a disability, clearly marked by my license plate, and was treated with no respect when I brought my 2019 RDX in with a known issue. I was emailed an estimate with one cost for the issue. When I arrived they played the we can't replicate the problem game with me. I gave them a video, showed them the expired service bulletin describing the issue and how to fix it, knew it would cost money, but they still charged me $170 for diagnostics. They then told me that the service bulletin did not exist. Low in behold, they made it make that sound. Then presented me a quote (price only) of nearly double their mailed in estimate. I attempted to call the service manager, no reply. We attempted to verify with the sales person, hung up on twice because I was too triggered. Had to claim I was purchasing a new $75k to speak with a manager and at that it was the sales manager that was "one of the GM's" but not the right one because he made me relive the incident in great detail and told me that he wasn't the decisionmaker and had to have someone call me back. I can say that the interaction with the service person was fine, but the bait and switch with the $170 for no services rendered is ridiculous. But that is chump change for these fat cats.

Mclaughlin Ford service was very good, techs are - chuck05

Mclaughlin Ford service was very good, techs are courteous and friendly. They need to upgrade their customer waiting area to better accommodate folks waiting on their vehicles. There is only one table in the area with 4 chairs around and other chairs around the interior walls. There is no place to put a cup of coffee, etc., except on the floor or on the table with other customers. This waiting room needs to be updated and made more customer friendly.

Service was very thorough and Leslie communicated with me - debfaller

Service was very thorough and Leslie communicated with me the entire time I was there. She sent me pictures and went through everything before handing over my car.

working with Greg is great experience, so happy with Kia - ZNATYV5545

working with Greg is great experience, so happy with Kia myrtle beach. Greg is an asset for kia. i enjoyed the whole experience. victor znaty

Was not happy that I was given the run around about my - adamthomas76

Was not happy that I was given the run around about my jeep being repaired, and nothing was completed after keeping it for over 6 weeks. I called and spoke to the service dept and asked if they could look at an electrical issue. He told me they could but not till the following monday. I dropped my jeep off 2 days early and every time I called, they had their guy on a different vehicle. I asked for a new key to be cut, an estimate on a rear axle seal, and look at my emergency brake....nothing was done in six weeks. I was leaving to move to florida, gave them weeks notice when I needed the jeep back. The day before I needed to pick the jeep up, they decided to take the jeep apart. Service manager asked me to leave it and he would take care of me. I had to drive 12 hour round trip and rent a trailer to come pick my jeep up, paid full price for what they had done and was just told sorry. I will not be back, I do not recommend and they was given the opportunity to make this right. It is now at another shop to get repaired and now I wait again.

van was in there for months and parts where not replaced - dave

van was in there for months and parts where not replaced correctly wires just hanging

I would like to give a shout out to JT Kia and their - jpeake38

I would like to give a shout out to JT Kia and their employees. It says a lot when an employee goes above and beyond to help out a customer after hours. Bianca Turner is that employee. I highly recommend this dealership to take care of their customers.

Friendly and reliable. - april2benton

Friendly and reliable. Nice professional and minimal wait time. Easy to schedule. Clean waiting area

I love Myrtle Beach Chrysler Jeep! - Julianne Carter

I love Myrtle Beach Chrysler Jeep! How can you tell? Over the past 12-years, I have purchased my last three vehicles. Lou Davis always took care of me. He will be missed. But it isn't all about one person, it's about the whole team and the way they have taken care of me over the years. I don't just buy cars from them, they also take care of all my service needs. Let me tell you, at Myrtle Beach customer loyalty is not just a phrase, it is a reality! I am recently a widow and I had a panic attack when, out of warranty, my Jeep’s radio and information system went out. As a loyal and valued Myrtle Beach Chrysler Jeep customer, Eric said he would take care of me and he did! Their service department is so good that a few years ago my sister and brother-in-law were in town from Michigan visiting and they had an accident. Myrtle Beach Chrysler Jeep’s Service and Collision Center took great care of them and got them back on the road within a reasonable period of time. If you are in the market for a new vehicle, or are looking for a reliable dealership to service your vehicle, I can’t think of a reason why you should go anywhere else than Myrtle Beach Chrysler Jeep. They are the best and you won't regret it!

Stokes Hodges KIA has excellent service from salesperson, - bkdurham1986

Stokes Hodges KIA has excellent service from salesperson, finance officer to service rep and technician.

I brought my Jeep for an oil change and Mr. - Florence D.

I brought my Jeep for an oil change and Mr. Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service rep, technician and cashier who processed my payment.