Yes i agree service manager is a "BULLY" - Life Long GM Owner
Ran across Craig Engelland last night while at the grocery store and it again reminded me of how poorly we were treated by him. We had service for a faulty fuel gauge. After installing what we know now to be a new Faulty fuel sender. Craig refused to have it replaced with another new one. We installed another new sender and it has worked now for 1-1/2 years trouble free. If things go smooth for you in service I am so glad for you, because if they don't watch out. Since this happened I have still had some service work done and bought a new Denali 2500HD. Everyone else who has helped me in service, and sales has been great. I hope to continue to support this local GM dealership.
Top Reviewed Specialists At This Dealership
GM Product Specialist
Bought a GMC DENALI DIESEL - Lilyallen16
Worked with bob and he was real professional, knowledgable And low pressure. I got a great deal and love the truck. Drive from Sioux Falls to yankton and saved $ from what billion quoted me
Friendly Family Environment - hotchkiss2010
The owners and managers will go above and beyond to earn your business! I had a wonderful experience with buying my Buick!
I had a problem with my previous vehicle, so I took it to Wegners to be fixed. After a half hour of trying to figure out what was wrong they came to me and said that it had something to do with my transmission filter. It was going to need to replace that plus a few other parts that was going to cost me a fortune to do! So I talked to the owner and the manager and they were so sympathetic. They said lets get you in a new reliable vehicle! found me my wonderful buick that i have now for less than what i was paying for my five year old jeep! and they even went the extra mile to find me $500 more than quoted on top of my $3000 in rebates! I was impressed with them completely! they worked their butts off to help me!
2nd chance was a bad idea. - candi00dennis
After my last visit, which I was reimbursed for the owner himself asked we give them another chance, unfortunately I did. My vehicle threw an emissions code and thought for sure they couldn't screw me over again. I was wrong. After sitting and waiting for 3 and a half hours I decided to see what was taking so long to diagnose. (I stated upon making appointment no work if warranty wouldn't cover it) co.e to find out the change 6 spark plugs and wires without my ok. Then they decide to keep it over night and I had to ask for a courtesy car which didn't have but an eight a tank of gas in it. I receive a phone call the next day from mike stating warranty wasn't covering it. I had already done my homework and with both my warranties I was told it was covered. I waited for my husband to return the courtesy car and pick up mine. After paying $500 he was able to leave with my vehicle and the receipt I needed in hand. Thank goodness for Stephanie a gm customer care rep and curt patton of plaza gmc in Omaha, I was later told Mike the service manager never even tryed to get warranty to cover it. Then Joel Beadle the owner suggested we not do business there anymore. I cant wait to throw it in his face that I was right and his business is shady. Also that I was looking for a dealer to take contract for vehicles with the wind turbine site for GE. Won't be him and to think I need 12 new work vehicles. So take my advice or don't beadles is a place you don't want to do business.
Oil Change - dtnel78
I use this dealer for oil changes as I've always did since 2005. About 99 percent of the time I'm in and out in under 20 min unless they do a vehicle inspection which they do at times for free when slow or if you have a flyer you may have received via mail.
Very horrible service, not friendly, not willing to work... - Unhappy customer07
Very horrible service, not friendly, not willing to work with customers and lie's one after another. Bought vehicle from them service light came on after two miles, and they are refusing to pay for it to fix the problem.