Joanie’s Excellent service! - joaniez
I have been purchasing vehicles for over fifty years and having them serviced by the dealer. Harper Acura is by far the best for servicing my vehicle! Every person who works at this Acura dealership goes the extra mile to provide the superior service. Because of their caring, knowledge and service ethic I will never buy another vehicle from any other dealership! Their service Dept is the reason I will always purchase my Acura from Harper Acura!
Good Dealership - Daniel
My salesman, Miguel, was helpful and not at all pushy. Financing guy was quick and professional and stayed late to get the job done. I had a couple service lights go on two days after I bought the car. I brought it back in and they took care of it and threw in a detail! Would recommend this dealership. Night and day compared to the last place I bought a car. Good folks. Customer-service oriented.
Beware ! Do not deal with this dealership ! Very frustrating - Anand
Absolute chaos ! sales person does know many things and he almost always says “I don’t know and I will check and get back “ ! Person from finance gave wrong numbers rather way off numbers and based on that when negotiation started we got new numbers and the reasons were given were - wrong car chosen for running high level numbers and most frustratingly “the price is incorrect in our system” ! Unbelievable !!!
Will never recommend this dealership ! Seems like a total fraud !!
Certified Acura - Gkspickler
I recently bought a certified Acura at Gary Force from Hana Supandi and she was super! She worked to understand exactly what I was looking for and found it for me. She took extra time with me even though it was past closing to show me the features of the car and has followed up since that time to make sure I was happy. She explained the benefits of buying a certified car. It was a great price and I couldn’t be happier with Hana’s customer service. I would definitely recommend working with her.
Terrible Customer Service - never again!
Drove almost 3 hours to see a vehicle that wasn't available. We were told it was there waiting. Very arrogant salesman and supervisor. Will never be back!!