One of the best dealership experiences. - cbochief
Dealt with Andrew Lacey. Went to look at the car I was interested. Despite a cold night, the greeting and attention were warm. I was offered a test drive, and we discussed the car; no pressure. I got a fair trade offer for my car, and the car was offered to me at a price below what everyone else was offering for a similar vehicle. When I decided to get the car, I asked to get everything ready so that I could get in and out quickly. They got me in and out in 30 minutes, the quickest I’ve ever been to buy a car, ever! Thanks for the honoring all my requests!
Good Job - jeraldroberts0
It’s a nice place to do business. They treated me with respect and gave me a fair deal. I’ll be back again in the future.
Top Reviewed Specialists At This Dealership
Respectful service - Carmom42013
I bought a car for my daughter from Sim Thomas because he was polite, helpful and not pushy. Everyone was nice and they gave me the price I needed.
Fair deal and best warranty around - Shawn T
Troy helped us out on the lot and ultimately sold us on a new vehicle. They matched the price of a competing car lot. You can't find a better warranty anywhere else. Would buy a car through them again
Fantastic, all around! - jennhohensee
This was one of the easiest experiences of purchasing a vehicle I have ever had. Angel and Randy were fantastic and made the experience even better!
Hyundai purchase - geezer.g2b
The entire staff at this Hyundai dealership was very professional, thoughtful and very helpful. They guided me through the process, step by step and told me if I had any questions about some of the new options on my car, to drop by anytime. I dealt with the sales manager, Chuck Micci, and sales consultant, Eric Curtis. Eric was especially helpful. He helped with the return of my rental car as well retrieving the license plate off my old car at the repair shop. Overall, the service was exceptional.
Great Car Buying Experience - Lesley
Great experience. Long Hyundai was the 1st place I went to. Found something I really liked. Went to several other dealerships before making my final decision, and still ended up back at Long Hyundai. John G. was great! No pressure to buy. Answered all my questions and took the time to explain all the different features.
Professional - dorothy.taylor
I had a gratifying experience at Alan Vines with the purchase of my 2017 Hyundai Tucson. I was quickly greeted upon arriving at the dealership. I was presented with upfront pricing.
Awesome - redducttape05
great service all around with this dealership will be back for services! would highly recommend this dealership to anyone looking to get a great deal on a new vehicle Friendly, excited, happy people worked with me and my wife and got us EXACTLY what we wanted!!! thank you Friendship Hyundai!!!
H. Jones - carljones1984
The dealership was clean and free of trash, the staff were very friendly, and the cars were clean and test-drive ready. I would recommend this dealership (Gossett Hyundai) to friends and family and will return to my previous salesman.
Best dealership and salesmen I've experienced - Logan
I would absolutely recommend Hallmark Hyundai to anyone wanting to purchase a new vehicle. I can't speak to their used vehicle inventory or practices, but if it's anything like the new car experience, then you're in good hands! I'm a very detailed and analytical shopper. I take my time and make sure what I want and where I want to purchase it. And Hallmark was the winner! I already knew I wanted a new Sonata, but which dealership was really up in the air. I visited several, and this was the only dealership I visited that did everything you would want as a customer. They gave me estimated costs based on their advertised deals, and even printed out the quotes for me to keep and reference. They DIDN'T try to upsale me to a higher trim level, but rather wanted me to get the best car for my needs regardless of the extra money they might make, and they were willing to negotiate when another dealer had a lower price. On top of all of that, the salesmen and other employees working there seemed genuinely nice and helpful. Other places seemed less genuine. I could say a lot more, but I'll leave it at that. Good vehicle, much improved brand, and one of the best dealers of that brand around!
Love our new car! - stephaniemartin1985
My husband and I were looking for a new, inexpensive, economical, money saving vehicle to use to commute to new job in another city. Eric Christensen (EC), our salesman at Hyundai of Cookeville, introduced us to a 2017 Hyundai Ioniq. We had never heard of this vehicle, but loved the look and what it had to offer us. E.C was extremely friendly and helpful. He wasn't pushy or trying to sell us just anything, he listened to what we needed and wanted in a vehicle and he provided us with just that. So thank you again Eric Christensen for everything.
Won’t keep their word. - eddie37708
The dealer agreed to have a trailer hitch installed on my Hyundai Tucson if I supplied the hitch. I have talked with the sales associate (Frank) once and left several messages. I even left a message for the general manager to return my call. Since they won’t return my calls, I assume they are not going to keep their word about having the hitch installed. I guess I know what kind of people I’m dealing with now.
Very relaxed dealership - Gena K Barker
Very easy to deal with. Mostly everthing was done online and by text. Just came in to sign and drive away with a new car.
Murphy’s - hayley_k_m12
Mike was great! I would totally recommend others to go to him. The dealership was very friendly, helpful, and patient. My overall experience was great. Love the new car!
Very Poor customer service - Kennyg
I am a 55 year old person who had a very poor customer service experience at Grayson. My niece who lives close by them wanted a new sonata. she owned a tucson and it was time for a change for her. I as her uncle have been involved in all of her car purchase. In all the years i have been involved in buying new cars i have never been verbally assaulted by a salesman like i was at grayson. Very unprofessional i am in customer service and if i did that to a customer i would be fired no question asked . Based on that and the things they tried to get my niece to agree to at this point i would never recommend anyone to buy a car from them at all...
P.S. I have also reported this to Hyundai
Excellent - alltenn2u
As stated previously, our visit at Twin City (Alcoa, TN) was EXCELLENT! Our sale rep Travis Lawson was very help and patient while we went looking at the Tuscons. His sales Mgr. John was very helpful and was able to work with numbers that my wife and I was able to make the purchase. Overall, our visit was excellent as well the staff working that was working there were very friendly. My wife and I we thank you!!
Excellent Service - carolyn.shindler
I was very pleased with the whole experience in purchasing my new car. My salesperson, Marshall Schnabel, was very helpful in that regard and spent a good deal of time with me while i was deciding.
Service - Smiles
Could be better ,low air pressure light on when I left dealership seatbelt rattle not addressed again (second time). Bill was accurate! Overall mediocre at best
Wilson County Hyundai
Hyundai of Cool Springs