Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
Took my wife’s forester in for service because the... - Barry
Took my wife’s forester in for service because the Nashville Subaru was so terrible, what an amazing experience. It was clean, organized and well ran, completely unlike the downtown Subaru. They even kept us updated the entire process as to what they were doing and if it was covered on the warranty. Subaru had an issue with the item we needed to replace so they had extended the warranty on that item. Thanks to Gallatin Subaru and Subaru for standing behind their product. It’s a bit of a drive but well worth it for good service. I again dropped by with my Subaru yesterday because my tire lights were on because of the colder temp and he thanked me for coming in and took my car to air up my tires. I wish I was better with names but he was incredibly friendly and helpful.
Jake, was a great help. He allowed me to go from not... - Nodrinkstho
Jake, was a great help. He allowed me to go from not knowing which vehicle i want to narrowing it down to 1 or 2 vehicles. Look forward to deciding on which vehicle i like with his help.
Good Purchase Experience - 1st Time Subaru Buyer
I recently purchased a 2020 Subaru Outback Limited from Earl Duff Subaru. They had the car I wanted in stock, the sales staff was courteous and not pushy, and the price was reasonable. Paperwork was handled efficiently. It was a highly positive experience, and I am happy to recommend Earl Duff Subaru to future Subaru purchasers.
Rob was super competent, efficient and friendly. He... - janicerbrazil
Rob was super competent, efficient and friendly. He expedited the process of resolving a complicated issue that the dealership in Dayton had misdiagnosed and was trying to charge me more than $700 for work that would not have solved the problem! (My car has only 13,000 miles on it and is still under warranty). My gratitude to Rob and your service dept. I would also like to give credit to one of your salesmen, Bob Woods, who has hung in with me on this for several months. Now this is what makes Subaru’s reputation so stellar!
Got a Subaru Crosstrek. Brian Taylor was our salesman. He... - WSM1970
Got a Subaru Crosstrek. Brian Taylor was our salesman. He was great to work with! The process was easy and loving the car so far! Would definitely recommend.
"David" (AKA "Dave Reynolds" according to other reviews)... - Disappointed
"David" (AKA "Dave Reynolds" according to other reviews) in the service department was terrible to work with. My family and coworkers who have used this business have been given loaners in the past when their vehicles were serviced. I made my appointment online weeks in advance and even selected "drop off" for my vehicle. I get there at 8:00 in the morning, drop off my vehicle, and "David" appeared inconvenienced when I asked if I needed to call a ride to take me to work 10 minutes away. I am a nurse who tests for COVID daily and luckily the shuttle driver was able to give me a ride to work. When I came back that evening to pick up my vehicle, "David" refused to let me use the coupon I had been sent by this dealership. When I listened back to the voicemail "David" had left, he notified me that he would be leaving promptly at 5:00 and that I could pick my vehicle up the next day if it was going to be after that. If I could give "David" zero stars, I WOULD! I also had my tires rotated and the pressure light has been on since.
Total Satisfaction - epslar60
We have purchased three vehicles from Jim Keras Subaru. They introduced us to the uncompromising excellence of the Subaru brand. They sold us safe, beautiful automobiles, and the buying process was very enjoyable in each case. The salespersons and the sales managers with whom we dealt were knowledgeble and accommodating to our needs. Buying our cars involved no pressure, no drama, and no stress. There were no contrived pauses and absurd back and forth visits between the salesperson and the manager. We are an older couple, and we left the lot three times feeling that we had made a good deal for the money to which we committed. We were initially surprised that Subaru was not widely bought in our geographical area where other brands that are household names are sold by the thousands. That's fine with us because we had thoroughly researched our cars with Consumer Report and other credible sources that rated every model as #1 in its class. And, we were able to obtain a full complement of comfort and safety features at a very reasonable price. Prior to our first purchase, we didn't even know that Subaru drivers are known to be intelligent and discerning. Who wouldn't respond positively to that? The service department is quick and efficient, and they comply nicely by performing according to appointment times.
Great place, Ask for Glenn Landstrom he's the man!... - Cap
Great place, Ask for Glenn Landstrom he's the man! Friendly environment, nice people, also gave me a below market value price. I will be back to shop again soon!
i love kathryn baird there in service. she’s my favorite.... - melissaalvarez03
i love kathryn baird there in service. she’s my favorite. co is awesome. i will definitely buy my next car from here too. service doesn’t try to screw you over which is the first time in history that i’ve gone to a dealership’s service dept and i can trust them. i’m very grateful for them and will ONLY go here.
After the sale, no one cares about you or your car -... - looking4them
After the sale, no one cares about you or your car - unless they can find a way to hose you. General Manager and Service department do not care about customer satisfaction or care.
I have been very pleased with the purchase of my 2019 Outback. I had a very bad problem with service in March. They did an update on my onboard Camera screen/Bluetooth navigation/radio unit and it no longer plays the Mp3 disc that I use to listen to books on my long road trips .... AND even more of the Bluetooth phone features didn't work. When the service rep called the service tech, I could hear through the phone him say 'Tell the lady to get a new phone!' All I wanted was the same features that worked when I bought the car 9 months earlier to work again. The car was a Certified used with only 4800 miles on it. When speaking with service manager, I was yelled at and he walked out of the room. Talked to the General Manager and he helped to get in contact with Subaru USA. A new update will have to be created and installed to correct the missing features of my unit. Not happy but they offered $100 of refund of Audibles to help bridge the time gap.
A month later, I want body side moldings and an oil change. Sent an e-mail to general manager listing the problem and that I needed reassurance that the service will be much different that the previous one. CRICKETS!! No response to my email.
Worst experience ever! Scam of a $299 vehicle security... - Djkw37931
Worst experience ever! Scam of a $299 vehicle security fee they refused to explain. Finance guy Treavor is an absolute jerk and I hope that he gets what he deserves for being doing a bait and switch stupid useless warranties.