Incredible Service and a Workstation is GOLD! - guenthecat
I brought my car in for an oil change and to find out what was going on with my Check Engine light. From the moment I arrived, until I finally left many hours later (turns out I had a transmission temp gauge sensor issue) I was greeted and treated with smiles, and hospitality.
Anna Gallegos was the main person who helped me. She checked me in and helped me figure out my Extended warranty. She listed the recall items that needed to be checked out in addition to what I came in for. One of those things Included an oil change, so I saved a little money there. Many other mechanic places would have just gone ahead and taken my money for the oil change anyway. She gave me a list of items that needed addressing and walked me through them in the order of the most importance so that she could work with me within my budget. I cannot tell you how important and refreshing it is when someone understands and is willing to work with a customer who can't just throw down a credit card and take care of everything all at once! Anna, Thank you so much for your time and your care!
In addition to all of that, their waiting room looked pretty comfy. It was quite large and had comfortable seating instead of just a few hard chars along a wall, which I have seen at other dealerships. I say it looked comfy because I didn't wait in that room at all. I actually waited in their business center. Y'all, they have three little cubicles with electrical outlets set up in their service center! I cannot tell you how incredible this is! I was able to work remotely the whole time I was waiting for my car to be serviced. I did't have to spend a bunch of money on a Lyft/Uber rides back and forth (I live just outside the dealerships range of complimentary rides home), and I didn't have to take nearly a whole day off of work to get this service done. I was able to comfortably work from right there within the service center.
I usually prefer to take my business to a local mechanic in my neighborhood, but since my favorite auto shoppe changed hands from a private owner to corporate, I haven't been super happy with any of the shops in my neighborhood. After this experience at Freeman, I will 100% bring my car back to the Freeman service center for all of my maintenance.
Top Reviewed Specialists At This Dealership
Internet Manager/Carpro Specialist
"Very good experience - Bennyz
This was my first service on our Santa Fe , arrived early on Saturday and was out the door in 35 minutes the customer service was outstanding. Thanks for job well done!
Certified Sales Professional
Certified Hyundai Sales Professional
Certified Sales Professional
Awesomeee guy!!! He will take great care of you. - BrittanyBrittany1234567
If you want someone with the best customer service -he is your guy. He will go above and beyond for you and make sure you have a great experience.
Great experience. Almost “painless”!!!! - Pb
Syed Zaidi was very helpful and knew all about the vehicle we wanted. Also checked other dealerships for the color we desired. So far, absolutely nothing negative to say about dealership or Syed Zaidi.
Hyundai Product Specialist
Best car buying experience - Robert Mac
Brian, Tim and Mike swafford was so helpful and knowledgeable and professional made me feel welcome not only did I drive 3 hr to purchase my vehicle but I was in and out they had everything ready for me as soon as I got there
I will definitely be going back
Thanks guys for all your help
Very happy with my purchase! - Kona2018
My previous experiences with this dealership (both sales and service) had been very good, so when recent circumstances had me looking for a new car, South Point Hyundai was one of the first places I visited. Jessie was very friendly and knowledgeable, and kept in contact with me throughout the buying process. The entire experience went very smoothly. I would definitely recommend Jessie and South Point Hyundai to anyone shopping for a vehicle!
Senior Sales Professional
Commercial/Retail Fleet Manager
Tried Every Dealership in the Metroplex - Katie G.
Buying my first car and went to pretty much every other dealership around Dallas. Tina was by far the most helpful and pleasant employee we met at any of them. Got the car I wanted for the price I wanted to pay and Tina made the whole experience smooth and stress free for someone who had no idea what they were doing. She was fantastic and such a lovely person all around!
New Hyundai Sales
New Car Sales
New Car Sales
David McGuffin best salesperson - White91
Wanted a preowned Hyundai in my budget, color and specific options. David McGuffin did it!!!! I did most of my communication online. He always responded even on Sundays. I had completed an appraisal online for my trade-in. Today I was completely done in 1 hour and 20 min. The Santa Fe is everything I wanted because he found the right one. Thank you
New car, awesome experience! - Charlsi R
I just bought a new Hyundai Elantra, and this was my first time purchasing a car on my own. I was intimidated by the process at first, but as soon as I arrived at the dealership, I felt at ease. Joe Yanez, my salesman, was so helpful and made the car buying process quick and easy! Everyone at the dealership was very friendly and made the experience an awesome one. I highly recommend going to Car Town Hyundai if you are in the market for a new vehicle. Talk to Andrew or Joe, they are great!
I’m so glad Tony DeMaria answered the phone! - Gray Ghost
My lease was up! This was my first time to return a lease car. I didn’t know what to expect. I’m so glad Tony DeMaria answered the phone when I called and made my appointment. When I arrived he answered all my questions, showed me cars I was interested in, and got me in another lease car!
He explained ALL the bells and whistles and how they work. He also helped me connect my phone to Bluetooth, explained the backup camera, and more.
If I have any questions, I know I can call him and he’ll be happy to help me.
Great - Xflowers.01
Hasan was very helpful and patience and understanding. I’m glad I had a great chance to meet and to have him as my car salesmen.
Awesome - 2wkstogo
Thanks for taking care of my needs. Service was excellent, i higly recommend this dealership and will come back. Ive had multiple Hyundais and loved every one
Wonderful - Dakota0722
I had a great experience overall. The workers are very friendly and try to help you out a lot. I will definitely be back soon.
Awesome service - TGOLDEN2007
Love how fast i can get in and get service done. Very friendly staff. The guys are very helpful. I hate taken my tahoe there for a few years.
Good dealer to work with. - dnazar12
Bought two cars from Van Hyundai. Sales department is exceptional. Had one issue with the finance department, but I got the glitch resolved after a quick conversation with George (the helpful general manager). Overall would recommend.
Sales staff friendly, accounting dept. slow - Linguist70
I responded to a posting on CarMax for a used F-150, and got a call from the dealership within minutes. CJ DeVance was the sales representative I worked with.he was friendly and helpful. It was a busy Saturday and there was a few minute wait to get the key. After test driving, CJ and the sales manager Justin were accommodating through the negotiation process and sale. The final signatures took less than ten minutes, but I had to wait for more than an hour, as there was just one person working for that step. Overall it was a positive experience and I would recommend the dealership.
Owner Loyalty Manger
Excellent Dealership @ Hyundai Del Rio - bloving
The Del Rio Hyundai Dealership is an excellent place to go for a purchase of a new vehicle! The staff is very friendly and courteous and most of all are very professional in all that they do! This staff treats you like you're family! If you are on still undecided on purchasing a new vehicle, I recommend you go to Del Rio Hyundai!
Purchase - rjmillican
Trey was very straight forward and gave us the information we needed and Bailey was very efficient at closing the deal. My only complaint would be the interior rear window was not cleaned!
Owner. - atlopez2
I own an Elantra and am very happy with the make and model. So I decided to buy another one. I am very happy with the new features.
New Santa Fe - geobow0917
So far am pleased with Santa Fe, it's ride and handling, fuel mileage, features and comfort. Do with the option of electric folding mirrors was available on Santa Fe.
How can i rate AutoNation - halebot
This is my first experience with AutoNation I can't rate maintenance work so I gave you one for asking so after our visit in February for maintenance on the car if they'll let me I'll come back and change this rating I posted for you. In fact I think you ought to remove that from your survey maybe put in another survey for your service department but that's just me thinking
i had a very good experience - marvin123
My experience at Baytown Hyundai was very good the sales staff were very knowledgeable of all the vehicles on their lot and helped me pick out the perfect vehicle for my family. the finance staff did an excellent job of getting me the best deal on my new vehicle and explaining all the purchase options that Baytown Hyundai has to offer. this was the first purchase that I have done with Baytown Hyundai but it will not be the last I will definitely be a repeat customer in the future
Excellent service - ebane.ross
Everyone that helped me in my purchase made me feel like family and I greatly appreciate it. Thank you for working with me and getting in my new vehicle.
Kat's New Santa Fe - jmac149
Stan Becker & Eckert Hyundai are simply the best. We have been buying Hyundai autos here for 16 years and each experience is better than the previous. Even after we moved from Denton county we still make the drive back to continue the relationship not only with Stan but also the fantastic folks in the service department. We would recommend Stan Becker and Eckert Hyundai to any and all.
Right front headligh assembly - Dsoliz
Headlight assembly was ordered by Ashley (Parts Department) and she gave an arrival date for assembly to arrive. Scheduled service for the following day after arrival of headlight assembly. Alex gave a complete time of work. Lewis took me to my workplace. Service provided by all involved was excellent and every committed schedule was met. Great service department with courteous staff with a great leader in Billy Martinez.
Impressive - Styledial
I had a great experience with Huffines Hyundai, Michael Lang was awesome & a pleasure to work with him! They will treat you well, go see them for your next car.
Hopefully back in the year for a ne vehicle - SMR
I wanted the Hyundai Ioniq. The dealership asked for the sale but did not pressure me. I committed to buying a car but would not buy the vehicle that day. The dealership gave me time to think about the purchase and I decided to buy the Elantra instead. This car just made economic sense for the time being. John Montgomery did an excellent job as the Salesman and showing me the features of the car. Overall, I would highly recommend the Humble Hyundai dealership.
The great experience in huntsville - loveklh
I love here in Huntsville, it is my school town and I decided to buy car here. Just the same as I expected, the dealer here make me feel like home, they are professional and friendly. I love the experience of buying car here.
Great service and staff - brenda.lynn.reyes
Excellent service. Been buying cars with Hyundai for 3 years now with great customer service. Eddie Figueroa was provided exceptional service to find what I want. Thank you Hyundai of Pharr! In love with my cars.
Great customer service 5 stars - Hollywood84
My whole experience from sales to service was exceptionally great. Would like to thank Robert Lewis for selling me my brand new Elantra couldn't be happier. I recommend to anyone looking to buy a new vehicle at mike Brown's Hyundai, easy going atmosphere no pressure buying experience.
Ron Carter Hyundai
Express Service Consultant
Lithia Hyundai of Odessa