222 Texas Cadillac Service Centers

They were selling a "Certified" low mileage suburban. - MONO

They were selling a "Certified" low mileage suburban. I brought a body shop person with me to inspect the truck. As it turned out it had been hit on the rear drivers side door area. Carfax showed minor damage to the rear of the truck. The salesman was literally speechless when we confronted him with the inspection results.

After reading so many reviews about Hacknet Credit - cousinsdave74

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The service advisor Robert Hathhorn went above and beyond - Scrappy

The service advisor Robert Hathhorn went above and beyond to help me with my vehicle. Very polite, courteous even as he was doing numerous things at once.

Made promises they didn't keep. Took 5.5 months to... - riddler

Made promises they didn't keep. Took 5.5 months to complete. Said I owed them $9,000 on day it was finally ready. First I ever heard of extra charges. STAY AWAY! SCAMMERS!!

Customer service was great and very informative. - BOOMER

Customer service was great and very informative. I would definitely come back and recommend it

Very accommodating and helpful. - Kathy

Very accommodating and helpful. Friendly, professional. Ver well taken care of. Excellent in every aspect of customer service. Every visit is a delightful experience

My experience with the service department specifically, - jerrith9

My experience with the service department specifically, has been good until my vehicle broke down 500 miles from home. I attempted to call Dylan (my service advisor), yet I was not able to reach him after several attempts, voicemails, etc. I went so far as to ask the receptionist to place a handwritten note on his desk letting him know it was me and what my issue was. Sure, I could have asked for whomever was available, but I've been relying on this guy for years when it come to my vehicle. Bottom line is, DO NOT DEPEND ON THIS SERVICE DEPARTMENT IF YOURE VEHICLE HAS PUT YOU DOWN.