222 Texas Cadillac Service Centers

Had 1 bad visit. - minytie

Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need be. Thank you!

Simply unparalleled customer service and personal caring.... - John Myers

Simply unparalleled customer service and personal caring. Owner of a second KB cadillac and Im consistently amazed at their tremendous professional and competent service department. KB washed the under carriage of my XT5 after a skunky roadkill event. Who does this!!?? No questions asked. Unbelievable. WOW. Im a customer for life. The ‘KB’ experience is vastly superior to any other Texas Cadillac dealership.

Total Disatisfaction GM and dealer - edannhaus

Purchased A 2500 hd truck in April. First trip transmission cooler was plugged by Mayflies (love bugs) Complained to the Owner in Law (Darrel) and he promised the problem would be brought to a quick resolution with GM . Never heard from him again. November the steering became very loose . Took it to Laroche and they fixed the problem . Turns out GM had issued a bulletin to correct the problem. The dealer Laroche and General motors did not notify me or anyone of the safety issue. Today my battery went dead and I charged the battery to take the truck into Laroche to save them from having to two me in. They tested the battery and said it was rechargeable so no replacement. No more GM Chevrolet and laroche for me. I am so upset with them I am moving my church Membership to another congregation. (The Pews are full of Laroch people)

I had them put a battery in VSport, I was quote $175 on... - teamstephans

I had them put a battery in VSport, I was quote $175 on the phone, then charged $285 once I was there. Very dishonest , you have been warned.

39 business days to get front and rear bumper fixed! - SpringbokJoe

I don't do these kind of reviews, but this was such a horrendous experience, I had to find a way to let others know. At first I thought the statement of work with it's 18 days to get such little work done, was insanely long. Boy was I in for a ride! Seven weeks later, I had enough and told them to have my truck out for me to pick up, whether repairs were done or not. With my drive home and getting home I found visibly 12 things that was not fixed - from small things like areas that was not painted to my bed not being mounted properly and somehow I now have one head lamp with a chrome bezel and one with a black bezel! I will not get into the detail of my experience, but I would like everyone to know about this place. Management is clearly of the 'good ol boys' club and got to where they are by riding the coat tails of others. Stay away from this place. I've had experienced this dealer, both in buying services and service department. Parkway Chevrolet is a FAR better option. The folks are actually sincere and human and want to work for you, instead of making money as the first priority.

I appreciate Tanner for being very courteous,polite,and... - whittingtontexas

I appreciate Tanner for being very courteous,polite,and very fast!!! I took my '92 Mazda truck to him this morning because when I made sharp turns, the steering wheel squealed loudly. He told me to start it and turn the wheel all the way to either side., It did the squeal and he said immediately "I'll be right back with my wrench". He got his wrench and within 5 seconds he had my steering belt tightened. All for FREE!!!!! Thank you for your services Tanner!!!

Service is bad - Upset39

I took my GMC Acadia to get checked at because the A/C was blowing hot air. They told me it would cost $1,610 to fix and that my vehicle would be ready be Wednesday. Luckily I was able to afford the expense and being that I was going out of town I definitely needed the A/C in this triple digit weather! I picked up vehicle on Wednesday evening and drove home. Then Thursday we left for Arlington to pick up my stepdaughter. About 2 hours into our drive ( 6:30pm or so) I begin to feel rather uncomfortable in the third row and I notice HOT air blowing from the bottom vents in third row and tepid air from four back top vents!!! I was furious! Of course my $1,600 bill had hurt my pocket and to realize my issue has NOT been resolved I was extremely livid! Needless to say I managed to tolerate the warm air blowing and just fell asleep . It must have been the hot air!!! We drove back today and when we got home I noticed that the passengers seat foot area was moist and that plastic covering had condensation on it!!! Then I looked under my Acadia and notified water leaking!!! If I wanted poor service I would have paid $800 to a mom and pop shop who doesn't "guarantee" their work!!! The service man Mike told me that their work is "guaranteed" for a year!!! He should have mentioned "guaranteed to be faulty"!!! Extremely disappointed in the quality of service we received!!! I am taking it back tomorrow because I do not think it's fair that if it is "guaranteed for a year" another dealership should have to incur their faulty labor issues. I will definitely be rating the service and informing GMC of the poor service so that maybe they will no longer be a "certified service" location!

They did a great job. - Bill S

They did a great job. Great technicians and great service. Also the supervisor was great

best service advisor - PAMELAERINLE

best service advisor

Job well done I am well pleased, Thank You very much - Ben Redekopp

I would recommend Truck Town GMC for sales & service.they were prompt to give me an appointment and serviced my vehicles well. Thank You very much Ben Redekopp from Seminole Tx.

Worst customer service - golucki

Avoid Momentum Collision Center. They were supposed to deliver my car on Nov 23rd, then they moved the dates to 26th, then to Dec 6th and Kept moving the dates. They kept going back to Insurance for more money. Worse customer service from Joe Sonnier. Very rude. you will not get any updates. When we called to check the status, we got the answer as 'We will call you when the car is ready'. Look at their reviews at Yelp. I wished i had read them earlier. I had trusted Audi dealership but its the worst experience. Take the car somewhere else. They take months instead of weeks. Ours was not that much of a damage to take that long.