582 Washington Used Car Service Centers

Best Service department I have ever dealt with. - STEVEZABACK

Best Service department I have ever dealt with. Period! Oscar and Eddie are 100% customer service focused.

Trevor Dalton, our estimator was great and easy to work - ymoua2000

Trevor Dalton, our estimator was great and easy to work with. Repair was done professionally. Front desk ladies could have been little nicer.

Service department has improved dramatically from the - crmredtop

Service department has improved dramatically from the last time I was there. Service was done on time. When I tried to make an appointment in August for an oil change, they were 3 weeks out so I went elsewhere as we had a trip scheduled. This time I called on Saturday and scheduled for the following Tuesday. Thanks

It was 5 minutes and it was in and out and very friendly - MELISSAOUTLAND98682

It was 5 minutes and it was in and out and very friendly and awesome customer service

I don’t live in Yakima, and I was heading there in a - Jodubvr

I don’t live in Yakima, and I was heading there in a Tuesday so I called to make an appointment for an oil change. The lady that answered said that I didn’t need to make an appointment for that. So I show up Thursday morning and they told me I had to have an appointment or I could leave it for a few hours. Well, I don’t live there and and can’t leave it half a day and I explained that to them. Nothing! Such xx. I will never go to this dealership again. Shame on you

Anthony lafayette, in the service department went above - ghg582

Anthony lafayette, in the service department went above and beyond for me today. Dealing with an older client who obviously was out of her league, he was patient, kind and extremely helpful with me. ‘check engine’ light had been on since Saturday and I was so worried that something might be seriously wrong with my SUV. He not only took the time to explain to me what the issue was (the gas cap not being replaced properly) but also spoke with my daughter on the phone to explain the problem. You have a gem working for you, Walker’s Renton Subaru.

I had an honest, pleasant, professional, and upfront - D.Davis

I had an honest, pleasant, professional, and upfront experience, add to it, out of state. Only 2 cars available in PNW, my home dealership didnt work out. Car Pros, came through! All transactions settled via text, email. That said, part of my recommendation is based on the "dealership personality." Dean (dealership) was upfront, clear and resonated a sense of long distance trust. I hadn't met ANYONE. I am thrilled owner of 🚗 ... thank you.

They were very helpful and friendly over the phone and - Steve

They were very helpful and friendly over the phone and setting up the appointment. The mechanic was excellent and skillfully performed the repair. The price was fair and as quoted. I would definitely go there again for repair and maintenance. Steve

Since I have purchased my GL550 I have always had all my - 1KNOPE

Since I have purchased my GL550 I have always had all my servicing done here. Monica has been a fabulous addition to the team and has been avidly taking care of us ever since.

Great start to finish! - JAX

Great start to finish!! Jax is wonderful knowledgeable caring and contentious…..thank you!! I’ll BE BACK👍👏

Service department left my vehicle sitting outside for - jdanjr13

Service department left my vehicle sitting outside for several months then charged me $192 for a new battery. My vehicle was damaged in their possession and tried to blame the tow truck driver. I went and looked at my car after it was dropped off by towing there was no damage. Uncommunicative service representative texted me updates and nothing they said was ever true, them 5 months later I find out they don’t even work there anymore. Weird unprofessional customer service I expect more from a Cadillac dealer.

Just received a phone call from Alex Bassett the service - JFC

Just received a phone call from Alex Bassett the service dept director at Dick Hannah Kia. I had called earlier expressing a concern about service being done on my Kia Forte. He spend the time explaining what diagnostic work had been done on the car and what the problems could be. He was very understanding and patient while listening to my concerns. This response is not what I received from the service manager. Dick Hannah Kia Dealerships is fortunate to have him as Director of this dept. Definitely 5 stars or him ***** THANKS *******

Dean was my service advisor. - amagiccarpet

Dean was my service advisor. He provided great customer service while getting my car repaired.

I've been doing business with Titus-Will since 1975, - Allen63DH8

I've been doing business with Titus-Will since 1975, shortly after they bought out Temple Motors (Toyota). Titus-Will took outstanding care of my dad's pickup until my dad passed away. I started taking my pickups in to Titus-Will when I bought a 2004 F0250 Superduty. I had some problems with the truck that was unrelated to Ford's quality. The former owner took the truck in for repairs and reused nuts that were supposed to be one time use only. They worked their way loose and broke off the nose of the starter and caused all sorts of damage. The service department saved me thousands of dollars on the repair. In the end, that truck and engine lasted over 720,000 miles due to the care and the service from the service department. The biggest help was the recommendation from the service manager that I take the truck out for a workout to keep the exhaust system cleared. I now have a 2015 F-350 that Titus-Will is taking care of. They have been giving her the same care and attention that they gave my F-250. I wouldn't take my truck to anyone else!

Had a problem with the brakes on my 2021 BMW that was - hcgw

Had a problem with the brakes on my 2021 BMW that was under warranty at first they ( the service department) was not to interested in working on. I will give them credit for sticking with it and fixed the problem. Steffan the service advisor was helpful, but we could have used a little bit more communication.

It was the worst experience ever. - schrelljw

It was the worst experience ever. When I go back to pick up my car, I will be calling the police department to file a report. I took my husband's car in for service 1999 Cadillac deville trusting I would be doing the correct thing. I went to pick up the car and there was damage that wasn't issued when I took it in. I paid them in full 5,914 service and got the car back in the worst condition. This is their answer: the car is 25 years old and what do you expect? They tried to fix the electric window and this was the result of shorting out the electrical system, to the door locks, gas tanks, alarm, and horn which were all working fine upon arrival.

I brought my Ford focus in for work. - Amandabean75bean

I brought my Ford focus in for work. I got charged $2100 only to walk out to the parking lot to a car that wouldn’t start. And then they looked at me like a deer in headlights as though somehow it was my problem. They didn’t even promise. They could see it on Monday. Absolutely shameful

I have heard and experienced many great things about... - DW2012

I have heard and experienced many great things about Advantage Autoworks and Advantage Nissan and Carl Pech. He is my very own car guy! I would refer him to any friend or colleague. Carl is very personable, caring, and honest. He is my first choice when searching for a vehicle for my family. He will find the best car for your situation.