Best dealership in the Valley - Dealer rating
Caleb Agnew and the rest of the people at Bob Robinson were very easy to deal with and I will buy all of my cars there.
Great service - customer
Great service, appreciate the care and service I receive, especially the driver. Darrell who picks up and returns my car in great shape. Hope to deal with them in the future0
Service - Jeanette Barker
Great customer services, Pete, my service manager is prompt, honest and explains any issues I may have.
My mechanic is the best. I have went to Mosses for 15 years. Those guys are great!
Wanted to buy the car - Hope the owner knows
Went in tonight to talk about buying a new vehicle with a great sales guy. Finance manger was a complete jerk. Once we agreed on a price, he said that I was acting very suspect that they were cheating me. I stated that the price changed 3 times and that may be why. I told him he didn’t need to act so gruff towards customers and he said “no your gruff”. I said sir, I can go get this vehicle at another lot. He said yes you sure can. I then stood up to leave and said that I was the customer and he shouldn’t speak this way to me. He said so am I. ??
As I walked out I stated it was unbelievable and he shouted from his office “yeah you are unbelievable “. I stopped and told the sales man (who is in shock) I would contact Mr. Wharton. The finance manager yells again “go ahead I know him too”.
I am absolutely appalled at this experience.
Good luck Wharton in your future business. Nice job Tim Flinn (salesman).
Horrible - Volvoist
Wanted to buy a vehicle and was waiting on information, which was promised. I was coming from quite a distance. I was told that they couldn't get pictures or info until the following day. Ok, fine. The following day came and when I followed up, I was told it was out being test driven. I replied several hours later and was told it sold. Had I been given the information and the chance to at least leave a deposit, which would probably have meant nothing anyhow, they would most certainly have had a sale with me. I don't like these kind of tactics. It is bad business. They certainly did not go out of the way for me, and one can only assume that the same "effort" is put forth with other customers. Therefore, I would not recommend this dealer at all.