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Looked all over for the vehicle I wanted. Located one at... - John, Bridgeport, WV
Looked all over for the vehicle I wanted. Located one at this dealer. Completed online purchase and submitted. Within hours of my submission the whole process was complete, I live 3 hours from the dealership! Russell Juba Jr. handled the entire virtual sale process and he was absolutely wonderful to work with! He had my vehicle delivered to me the next day, remember I am 3 hours from the dealership! The delivery staff was also great to work with. This place goes out of its way to treat you well. Highly recommend Russell and his team!
We had a wonderful trade-in experience! We enjoyed... - NMZ
We had a wonderful trade-in experience! We enjoyed working with Tim and Mike and appreciated they were willing to communicate mainly via email before we made the trip up from NC. Throughout the whole process, they were fair, honest, and easy-going. When we arrived, they were welcoming and provided us ample time to test drive and ask questions. We highly recommend Wharton Nissan! We love our 370Z!
Dan needs a raise for how much they took me for! - Br1224
I brought my Colorado into them for the airbag light. It spit out the code for the passenger airbag connector or/and airbag. I chose just to replace the connector. That didn’t fix the problem. I drove less then 5 minutes and light came on. I was then told I needed a 920 airbag with 200 install. That repair didn’t make it 3 minutes down the road. The miscommunication between the service manager and technician was horrible. Dan told me at one point there was a way to test the airbag and had to be corrected by the tech. I was told by Dan that airbag light was coming on and off when tech moved the connector during airbag repair. The tech the next day said it was staying on solid. I jumped on Dan that if it was bad connector I should be refunded for airbag. That in my opinion is why the story changed come Friday when I picked up my vehicle. Dan offered to run new wiring from airbag to module under seat. The tech said he felt he could do this with a coat hanger without having to take my carpet up. I left with my truck. The best choice I could of made. It is now in a different shop and low and behold the new tech can just wiggle connector and get it to come on and off. He took dash apart and as you see in the pictures two wires to the connector aren’t attached. If this connector would of been done right I wouldn’t have 1,100 in on airbag repair. Anthony Chevrolet is refusing to return any money. I believe Dans original statement about being able to shake the connector last Thursday. Then changing the story come Friday. If another tech can shake it and the pictures show messed up wires well you be the JUDGE! The icing on the cake though is every other dealer I called and spoke to there service managers said that the old airbag is mine. Well isn’t it convenient Anthony Chevrolet won’t give me back my old airbag that never went off. They claim hazardous materials even though they will sell me a new one to walk out of the dealership with and junkyards sell used ones. This was a poor quality repair and there solution of using a hanger to run wires was another example of them trying to cut corners. The other dealerships I called said carpet would need to come up to see properly. This wouldn’t of fixed the problem anyways when you have a connector that looks like this. Thank you Anthony Chevrolet for your excellent and outstanding job on this repair!
Best dealership in the Valley - Dealer rating
Caleb Agnew and the rest of the people at Bob Robinson were very easy to deal with and I will buy all of my cars there.
Bad service center - Ashleye
Where to start..I had a transmission put in my car at "xyz" shop, said shop towed it to bob tricketts to get the transmission programmed(gm transmission, gm certified dealer/service garage), after a day(Monday August,27) of having it bob tricketts calls and says the transmission is bad that it has no rev and slips taking off. Ensue panic on my end trying to figure out what to do with this situation. I call them back and ask if the warranty will replace the transmission if they could install it and program it, the man Ralph that I spoke with said yes can and even quoted me a price for the labor. So I call where I got the transmission from and they call bob tricketts to see what is going on and come to find out bob tricketts doesnt even have a certified transmission technician in their service department, so who even looked at my car?! Not someone who had the skills to do so. Upon finding that out, I search for another GM dealer to look at my car, HARRY GREENS. I pay Bob tricketts 94 to get my car keys back, pay to have my car towed to harry greens. Harry greens calls me Tuesday august 28th after having my care a mere 2 hours to tell me that all it needed was 4.5 quarts of transmission fluid and that it was running perfect. So thank you bob tricketts for giving me the biggest headache ever over 50 dollars worth of transmission fluid, which if you had a transmission technician probably wouldn't have happened in the first place. Do yourself a favor and go to another gm service center if you dont want to endure 99 problems.
Service - Jeanette Barker
Great customer services, Pete, my service manager is prompt, honest and explains any issues I may have.
My mechanic is the best. I have went to Mosses for 15 years. Those guys are great!
Excellent Dealership - JC
I bought my Toyota from Opequon Motors approximately 2 years ago. Mr. Jeremy Adkins was the Sales Pro that assisted me on the day that I bought my car. I was surprised at how quickly and smoothly the process was with his help. Overall, I had a very good experience and would recommend Opequon Motors to any and everybody.