831 massachusetts Used Car Dealers

Have gotten at least 5 cars from them for different... - Dd

Have gotten at least 5 cars from them for different family members. They have always been honest and helpful. Used cars.... you get what you pay for but even then they have tried to address any problems. I would not hesitate to buy from them again when in the market for a used car.

Outstanding customer service!!!!!! - Jamie N

Where do I start...I took the time while looking for a vehicle to stop in to Rem automobiles in Worcester and let me say I could not be happier...The moment I arrived I was greeted by a friendly face( ask for Marc)!!! He took me in and helped me find the absolute perfect vehicle and made sure I was taken care of in the process..If you are looking for total transparency and not to be shoved in a room while a suit and tie see if they can make a deal in secret this is the place for you. Marc was very friendly, informative and extremely helpful...Enough said..If you are looking for A++ customer service and a great selection of vehicles, this is the place to be!!!!! Thanks Rem.....Jamie N

Once they got my money, they wanted nothing to do with me - LongTimeHondaOwner

My experience buying my Honda Pilot from Ron Bouchard was so bad, it was almost funny. I am astounded these people are still in business! While Ron Bouchard is located close to me, when I recently bought a 2017 Honda Pilot (Touring) I did not even consider buying it from these people. I drove several more miles to another dealership, who I am very happy with. Ron Bouchard -- after getting my money, they messed up at virtually every turn, from "not bothering" to even check off items (let alone doing the things listed) for the "Certified Pre-Owned" process (the head of maintenance told his guys to "not bother, since it was already sold") to the finance guy who "forgot" about about the deposit I had left to ... you get the idea. When I called the manager (Mr. Knight) he told me "We are DONE with you!" (His tone was harsh enough, that for a moment, I wondered if I needed to get a restraining order against this guy.) My salesman, who, before the sale was done bragged about how he was "a big dog" in this organization and that if I needed anything, he would take care of me, became a whimpering little Chihuahua, saying how there was nothing he could do, he was just a low guy on the totem pole. When I finally had had enough, I called to talk to Mr. Bouchard himself, only to be told he was on vacation and would not be available for four months! AVOID DOING BUSINESS WITH THESE PEOPLE!

Pleasantly Surprised - MaineBuyer

We were interested in a couple vehicles at this dealership so decided to go there before verifying that they were available. When we arrived we were disappointed to learn they were both sold. They had a new arrival that had not been through the shop that we test drove and decided to make an offer on. Our salesman John was up front and honest and followed through on all promises made, and more. The car was ready when promised and passed the Maine State inspection without a hitch. We have been very pleasantly surprised.

Chris rolled in a warranty that was never filed, and I... - ojjwhdfsoj

Chris rolled in a warranty that was never filed, and I was only granted a refund after filing a claim the the Attorney Generals office. They lied about numerous issues about the car, and didn't fix any of the things that we agreed upon prior to the sale. The car wouldn't pass inspection, and they wouldn't allow me to return it. They kept resetting the check-engine-light and told me to drive it to get the system to be ready for emissions testing. After doing this twice, we were beyond the mileage for a return, and stuck with a car that wouldnt pass inspection. These people are lying thieves that sell junkyard cars with no morals. AVOID THIS PALCE AT ALL COSTS!

Would shop here again - Tom

They provided a pretty fair deal and also paid for a spare key and touch up paint. Pretty good for a smaller dealer experience. I would shop here again.

Awesome dealership for new drivers who are new to the - Lexi

Awesome dealership for new drivers who are new to the road. Lee helped me immensely with connecting me to a nice gentleman with GEICO and he even registered and brought my plates to my car so it was ready to drive home. I would definitely recommend!

Six star service at this dealership!! - In the business

In the fall of 2014 I found myself in need of a good quality late model pre-owned vehicle. I had some hip problems, so I was looking for a car that was slightly bigger than my Corolla. I had heard through the grapevine that A.S.P.I. motors cars in Dedham was an excellent place. I paid them a visit. I could not have asked more from Lou Tedeschi. Not only did he find me a car that fit my needs, he also helped me secure a car loan with my slight challenged credit score. End result is that I am enjoying my Chevy Malibu and I have only one more year to pay it off! When it came time to take delivery of my car, Lou had to be out of town on business so he left me in the capable hands of Maria, who took care of the registration and all the paperwork. I now have my car serviced there and get treated with much respect and dignity. If you are looking for an affordable, reliable late model vehicle, A.S.P.I. motor cars should be your first stop. Six star dealership!!

Disappointing - Elisa

I bought a car from this dealer with the seats damaged but they agreed and wrote in the selling documents to change them! After months of asking and waiting for this repair, and after repeiting many times that they would do the repair needed, they never did. Amazing how this dealer can be so dishonest and disappointing just to save a few dollars for themselves. I would never recommend this dealer that you can't trust

Stay away! - Anon2018

Worst car buying experience I've ever had. Most lazy and incompetent car salesman I've ever met. Any time I asked a question, I couldn't get a straight answer, whoever I asked had to stop and call or ask another person the next day or never got an answer at all. They also are not willing to negotiate pricing what so ever, and when you do buy a vehicle they're too cheap to even fill the gas tank even a 1/4 of a tank. I received my truck with the fuel indicator on Empty. Stay away! I will never give these scheisters business ever again!

While I was in the market for a used car, I found a... - MedicineMan

While I was in the market for a used car, I found a decent one at Bernardi Honda. I first went to look at the vehicle and had the car open; while I looked around, the salesman assisting me stood about 2 feet away from my opened door. I knew from right then that this was not a dealership that respected it clients but merely treated them like prey. I left immediately but decided since the car was priced right I went back again for a second look. This time I met Ashley who said she was a new salesperson and in all honesty, I thought she was great. I decided to purchase the vehicle but got the run around for a week about finance and paper work. After four trips to Natick from Worcester, I got in to sign my paper work with Greg in finance and this was the worst of it all. It took at least 3 tries to print the correct information in all the forms, and I felt incredibly rushed and in the dark throughout the entire process. Right before signing on the car, I was informed that as a condition of my financing, I was required to purchase almost $5,000 of additional insurance. I questioned this multiple times and was given the same answer that it was required by my finance company. About a month after my purchase, I was told that it is illegal to force a purchase of insurance and after contacting my finance company, I was told that they do not require any additional insurance. I actually had to fight to get the insurance taken off of my deal. If customer service is important to you, then you should know that throughout this entire ordeal (besides Ashley who provided a direct contact number), I rarely DIDN'T get sent to voicemail. Bernardi Honda, besides Ashley and the receptionists, is hands down the absolute worst place I have ever purchased or even shopped for a vehicle. I was given every dirty dealer line and scam you can get and more from each department. I guess to this dealership, you really are just a number.

Thank You Bill DeLuca Cadillac for a great - don

Thank You Bill DeLuca Cadillac for a great experience Your sales person Marc Ganek is a terrific sale representative and a key asset to your company

The owner was knowledgeable and you can tell he really - kipstreeter

The owner was knowledgeable and you can tell he really enjoys what he does. He was easy to talk to.

we bought a Toyota camry from deano and unknowingly the... - adambernardino

we bought a Toyota camry from deano and unknowingly the car had a busted strut which it was sold to us that way. Contacted deano to let him know that and since the car was still under warranty he should warranty it and deano told us he is not warranting it. Do not buy from this guy he does not back up his products

They are very professional, very helpful, very - Nina

They are very professional, very helpful, very knowledgeable, best experience I had & I will refer people to Imotobank. All the employees & owner are amazing!

I bought a Piece of Trash! - mrdomparker

I bought a Piece of Trash! I had 30 days to bring car back to be repaired, but i had to wait on the mechanic to call me to schedule a date! Then when he finally calls and tell me to bring truck in we Had The Big Snow storm! So never made it to take back! Now Truck does run ! Rear shock mounts rotten front steering rotted! And headlights went out and now Passenger door locks don’t work! Everything Happened after 30 days! Pure Trash

Arthur at Marquis Motors is incredibly knowledgeable in - piantmw

Arthur at Marquis Motors is incredibly knowledgeable in all things Land Rover. Arthur took the time to explain a number of mechanical issues and tendencies with the model. Arthur is a genuine and honest man and he worked with the dealership, shippers, and vendors to ensure our needs and goals were met. Family run dealership that does the right thing. Highly recommend.

Great Customer Service! - Cadillac guy

I BOUGHT MY CAR FROM ANTHONY A FEW YEARS BACK AND WENT IN TO ASK FOR SOME HELP WITH FINDING A PART FOR MY CADILLAC. ANTHONY FOUND THE CENTER CAP I NEEDED AND POPPED IT ON FOR ME. I WAS MOST SURPRISED WHEN HE REMEMBERED WHO I WAS EVEN THOUGH IT WAS 4 YEARS AGO I BOUGHT MY CAR. THANK YOU FOR YOUR HELP

I have been buying cars from Ed and his family for 2 - ANTHONY J. BARTON

I have been buying cars from Ed and his family for 2 decades. My latest purchase was a 2023 Lincoln Nautilus Black Label. Ed knows how much I love my Lincoln Nautilus Black Label in a year or 2 I buy another Lincoln. Ed also services my car for me Ed is the only one I trust who works on my Lincoln. My mum and I both love Ed and appreciate him very much.

Excellent service from salesman. - Sutton4173

Excellent service from salesman. Prompt attention and good customer service. Would recommend to others and friends.

Smooth and Easy Buying Experience! A+++ Service! - Mike W.

I went to Auto-Credit looking to finance a Honda sedan, preferably with so extra options. They had a few when I visited the office. I test drove 2, (and did have some more), one was 2014 Honda Civic LX, which drove great, it was very clean, had Low miles and was definitely ready for purchase. The other one which i ended up buying was a 2013 Honda Accord EX-L with 88k on it! This one had the extra options that i was looking for, like the sunroof, leather, and rims that I absolutely LOVE!! Once i decided which vehicle i wanted the rest of the process was very easy. AutoCredit helped with everything from the financing, to the registration. All i had to do was bring in my downpayment, and a couple documents to help confirm my info, and i was able to drive away later on that same day. So i would say, overall the whole experience was very good. ***PS: i have been driving the car for a couple weeks now and it is Great, no issues at all, very please with my purchase. Thanks my friends at auto credit superstore!!

Easy to work with and responsive. - Kristen McNamara

Easy to work with and responsive. Scott will cut you the best deal and be an awesome resource for any additional servicing. I love my jeep!

"Unbelievable! - RWall7563

"Unbelievable! In a class by itself" is the only way to describe Bespoke Auto, LLC. Never in my many years of auto purchasing experiences have I come across a company, product and people remotely this extraordinary. So far from typical of what one would routinely expect in a car dealership purchase and sales encounter. The integrity and excellence of Miroslav and Evo were a refreshing and pleasant surprise. Their approach and their inventory both were topnotch. This uncharacteristic superiority, far surpassing the majority of their competitors' sub-par standards. Bespoke certainly sets the bar pretty high. We were met with courteous and knowledgeable professionals. The entire purchasing process was a forthright and pleasant experience. Seamless and smooth. It was an unexpected and welcomed pleasure. The automobile was VERY reasonably priced and matched it's advertised quality and condition. Additionally, it was finely detailed and pristine. Even post-purchase, they continue to be attentive and available to us, behaving well above expectation. They run a respectable and ethical business providing exemplary service, for which I am grateful. This is an extremely rare find in a dealership. So rare that it prompted this detailed review I write with pleasure. They run their business with integrity. They provide a smooth sales transaction from the initial inquiry until you are driving off the lot. I've already happily recommended them to three people. We will most certainly be repeat customers... and I look forward to it. FIVE STARS. Very happy with our purchase and Bespoke Auto, LLC Thank you, Miroslav and Evo.

Amazing family own dealer. - Elsnakodj

Amazing family own dealer. Quick and easy and got me into this car the same day. Thanks Ray and Ray

So happy with my new ride! - StephanieH

I bought an Acura TL from Chelmsford Auto Sales and it drives awesome. I am so happy! They were friendly and got me financed quickly so I was able to drive away only a few days after first walking in. I wasn't pressured at all to buy - I was the one pressuring them because I wanted the car so bad. They totally delivered by talking to my insurance company and going to the registry for me. I would recommend this place because they have a nice selection of cars and SUVs and they seem much more reputable than other places in the neighborhood.

Just bought the third car here and again I can’t say - Joe Blake

Just bought the third car here and again I can’t say enough good things about Anthony the owner. It’s a small dealer, but if you want to get truth and honesty go there. Anthony stands behind what he sells and will take good care of you. I will buy my next car there too.

Always have had a good experience here - vidguy1970

I have purchased 5 corvettes from Mike starting with a C4 and now having a C7. Negotians have always been cordial with give and take on both sides. I have no complaints about the transactions. Jason has always been helpful.

Excellent professional - Fancy

I bought a 2014 vw eos. I spoke with Bill and he amazing to work with. I had issue and they paid to get it fixed $700. I live in Manchester nh so they made sure I had a loner.

Dave the salesman was great we had two issues with the - Disney06

Dave the salesman was great we had two issues with the vehicle and Dave said he would have them taken care of I would and already have recomend this dealership to others.