Hello. - Nat
Hello. I was hoping to receive a survey from you so that I could express my great satisfaction with Wellesley VW service. I highly recommend your service department. I was able to get an appointment the same day I called; the service advisor on the phone (Drew) was great-friendly and helpful. When I brought the car in, I spoke with Karl, who was professional, efficient and friendly. He explained the process, timeframe and possible costs up front; then he kept me informed through the process, and completed the work in the predicted timeframe and cost. Wow! Even the waiting area was comfortable and had nice amenities. I will definitely use Wellesley VW for future service appointments. Thank you!
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