25 Ford Dealers near 21536near 21536

I have taken my Ford vehicles to this dealership for the - TRICIA.SHAFFER

I have taken my Ford vehicles to this dealership for the past 6 years - have been treated fairly and with respect on all occasions. Even when they are booked solid, if I’m able to leave my vehicle they have been able to work it in as time allows.

They are kind and courteous when I see the owner on the - ronnie

They are kind and courteous when I see the owner on the street he always says hi me.

Timbrook Ford has always been our first choice when - Jennifer.pratt1435

Timbrook Ford has always been our first choice when purchasing a new Ford for our family. They are very professional, friendly and extremely helpful when it comes to purchasing a vehicle. They go out of their way to make sure your buying experience is a positive one!

Ben Diehl has always taken care of me when purchasing a - srprudni

Ben Diehl has always taken care of me when purchasing a new vehicle. The service dept is great to work with also.

My wife and I had a great experience purchasing a used - steve

My wife and I had a great experience purchasing a used vehicle from Smail Ford. From the time we arrived on site until the time we drove our vehicle home everything fell into place. Our questions were thoroughly answered and the staff made us feel welcomed and comfortable while we discussed our options. We would consider Smail Ford for our vehicle needs in the future.

Excellent customer service! - singletary49

Excellent customer service! They completed an oil change for my car in a timely manner. They noticed I needed new windshield wipers, and they put new wipers on for me

We recently purchased a new truck from this dealership. - Jo

We recently purchased a new truck from this dealership. The vehicle itself is great, and the sales process initially went smoothly. However, the experience changed significantly once we decided to finance the vehicle through our personal bank instead of the dealership. After informing the staff of our decision, the atmosphere became noticeably less welcoming. When it came time to complete the paperwork, we were not brought into the finance office and instead signed the final documents while standing in the lobby. No one reviewed the paperwork with us or walked us through the documents before signing. This stood out to us because we have previously purchased several vehicles from a sister dealership in the same group and had positive experiences there. We expected a similar level of professionalism and customer service. We are happy with the truck, but the final part of the purchasing experience did not reflect the level of customer service we anticipated.

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

Excellent service and friendly staff. - Jamie

Excellent service and friendly staff. Easy to talk to and always a pleasure every visit

Came from MA to purchase a Jeep. - MA Mark

Came from MA to purchase a Jeep. I want to thank Bob and the Davies staff for a smooth, enjoyable transaction. From airport pickup through the paperwork process. After 9 hrs and 530 miles, she has a new home! Thanks again Bob! Highly recommend Davies Ford.

The worker are nice and courteous and everything was - beh7423

The worker are nice and courteous and everything was handled in a reasonable manner and I would pay another vechicle off of them

My family and I had a wonderful experience with Ashly - aschell3870

My family and I had a wonderful experience with Ashly Sites. She is absolutely fantastic! Thank you for letting us buy a car. You did absolutely wonderful and they need more people like you to work in the dealership Ashly.

Great dealership - Bryan

Very down to earth dealership, no pressure, and they are straight forward about pricing. Tracy Mack made my purchase very easy and got me out the door and into my new Ford in a very timely manner. Thank you for the great service !

Dustin Martin is the rudest and the most unprofessional... - teofilo597199

Dustin Martin is the rudest and the most unprofessional man. I called about a truck I really wanted. worked out a deal and set everything up with my own bank. They were going to deliver 5 hrs to me. When I told them that I will need to inspect the car they said it was a no. I told them no one buys a $32,000 pre owned no warranty with out at least looking under the hood. He said they already did that. I told him you must be kidding. Who takes the word of a used car salesmen? At which he got infuriated. I said if you're so confident in your inspection back it with a warranty? He said impossible. I had the check in hand and took it back to the bank. Horrible person, and horrible way to do business. There was no way I was going to give them my business. Found same truck with half the miles and certified per-owen 12 month bumper to bumper warranty and more options for same price. Thank God I didn't go with them. Way to many dealership out there that treat their customers right.

They installed a defective part in my wife's car that had - WHolberg

They installed a defective part in my wife's car that had to be replaced the next day at another Ford dealer. Despite being provided the invoices for both replacements, they refuse to reimburse for the part or even return a phone call or email. Once you leave their lot, you are on your own.

Excellent service - George04

Service department did excellent job on first 5000 maintenance appointment!! Got started early and was completed early!! Price was also an excellent deal and was invited to come back for any problems to be solved!!

Worst experience of my life - NoiseyF250

I purchased a 2019 F250 from Solomon Ford in February and have had nothing but issues with the truck and with Solomon Ford since. After having my truck for 11 days, I was never contacted once with information. The only contact I had with them was when I called which I was told they heard my noises and they were going to be figured out and fixed. My salesman Anthony also told me he heard the noises and they all agreed something wasn't right. On day 11 I called to check on progress and was told to come pick up my truck because nothing was wrong. Some how it went from they heard these problems to that they never heard the problems and to get my truck and leave. So I made the 2 hour trip to the dealer to pick the truck up. They didnt even have a service write up for me, just handed me the keys and said have a good day. The only thing they admitted to doing was removing the oil filter and checking it for metal. I discussed my experiance with the managers Greg and Sean Solomon and even though they acted like they were disappointed in how the service department handled it, I told them due to the lack of respect and customer care I recieved I would be leaving. They assured me they were gonna deal with the service department and I would receive a service write up in the mail. On my way home I heard alot of cluncking coming from my engine. When I checked the oil, I discovered the oil that drained during the oil filter removal was never replaced. It took 2.8 quarts of oil for me to get to the full level on the dip stick. I emailed Greg solomon and told him about this and sent him pictures. He called me the next day to say he talked to the service guys and they wanted him to tell me the proper way to check oil, like I didn't learn that before I went to grade school or something. I did finally receive my service write up, which was just one big lie and didnt match my conversations with Daniel the service advisor or the information he gave me. They put 10 miles on my truck (I took odometer pictures when I dropped and picked up the truck) but he says they drove it 32 miles. He also made sure to write in there he topped the truck off with oil even though they clearly did not. And what response do I get from Daniel when I emailed and ask why the service write up doesnt match the service I received ? He accuses me of lying and also accuses me of lying to ford customer care. So not only will they not service you when you buy a vehicle from them, they will also try to screw you over with Ford Motor company when you try to get help from them. He also proceeded to tell me that I should be thankful because they gave me a rental for the 11 days like I was suppose to walk 2 hours back home I guess? This is why I always deal with local and trust worthy companys when I make purchases. The only thing you will leave Solomon with is being accused of being a liar and a ugly front license plate. Do not buy from here, unless you want to be lied to and be accused of things just to cover up their own mistakes.