10 GMC Dealers near 27292near 27292

We had a pleasant experience from the representative in - j.seagle

We had a pleasant experience from the representative in sales to the finance office. Everyone was very friendly and informative

Excellent friendly timely Everyone at the dealership was - KMJ_STEELE

Excellent friendly timely Everyone at the dealership was friendly. Service department was Excellent and kept me informed of the progress of my vehicle.

Edgar was really great when it came to whole process of - Joseavila36

Edgar was really great when it came to whole process of purchasing a vehicle will definitely come back to him when I need to purchase another vehicle

Sales ,Management ,And Service dept customer service is - Anthony La Fragola

Sales ,Management ,And Service dept customer service is 2nd to none i wouldnt go anywhere else love everyone there

On Friday 8/15, we went to Vann York GMC to test drive - Shrn

On Friday 8/15, we went to Vann York GMC to test drive two vehicles. The sales associate, Lynn Mallow, misrepresented available inventory. She attempted to steer us to a preowned vehicle by claiming they had no new stock. She only stopped when my son advised her he had reviewed the online listings and already walked the lot to confirm they were there. She misrepresented features that were not on the VIN I purchased. She misrepresented a $1495 dealer package's cost breakdown, which was in actuality just the destination charge of $1395 plus $100 for advertised as free services and the floor liners. She refused to honor the advertised price, incorrectly stating first that it was a different VIN, and failing that attempt, then that the dealer had added extra features. She inflated the trade-in value of my vehicle after we insisted on the advertised price. We assume she did this to retain more commission from the resulting higher sales price before trade-in. She then told us my vehicle better be in "mint" condition. She misrepresented my credit score during disclosure, stating it was 714, and that it was low, to excuse unfavorable loan terms. The actual score was 814, confirmed by Experian. She delayed the sale by over 5 hours, so that we would have to bring the trade-in the next day. The following day, she had called in without making arrangements for our appointment with other staff. We stood in the middle of the showroom for nearly an hour without assistance after asking for help. My email had been keyed incorrectly during the sale, resulting in all documents being sent to the wrong email. Fortunately the email address was unclaimed. The sales staff wanted us to just leave our keys and title to the trade-in on the corner of an unattended desk and leave. My son then requested the general manager, Joseph English. He was very professional, and went out to assess the trade-in personally, and provided handwritten confirmation of receipt. This ended up being necessary, as my husband was named first on the title, and Mr. English made arrangements for him to sign the title at his rest home over an hour away. The following Monday, Lynn called to apologize for her absence, but when my son mentioned the additional concerns, she became irritated and hung up on him. My son called the dealership, and Mr. English assured us he would handle this. Lynn called again on Wednesday as if nothing had happened. My son advised her that we had asked Joseph for no further contact from her, and she again hung up on him. Two weeks later, she had not contacted our insurance office as promised during the sale. My husband went in person to find she had not notified the agent of our purchase at all

Based on my experience with Flow in Winston Salem, they - bhudg

Based on my experience with Flow in Winston Salem, they lower there price with a “soft discount online” only to get you in the door to waste your time and tack on additional fees that NO ONE ELSE HAS DONE. Shady to say the least.

In one word: Sketchy (note the capital “S”). - Ax

In one word: Sketchy (note the capital “S”). We received an illogical repair estimate that mysteriously disappeared after we questioned it—along with claims that the mechanic was fired. I still have a copy, though they weren’t interested in seeing it. Instead, they tried to sell me a $350 battery, nearly half of which was labor. We declined. When we asked them to address a recall issue, they refused, saying they couldn’t do so without selling me a new battery. For context, the current battery is less than a year old and only died because I accidentally left the lights on—it worked perfectly before that. Upon informing them I would have it towed rather than be extorted, they mentioned the diagnostic fee. I fail to see how there can be one when I was told they can't proceed to diagnose the issue without me first replacing the battery. Maybe the diagnosis is for the battery, which I doubt they did any testing because it was tested the day before it was brought in. Perhaps they are referring to the first fake invoice that was suddenly lost? Avoid this place at all costs unless you want to walk out of there without your pants. They are bent on selling you something whether you need it, like it, or not. I will avoid all Flow branded dealerships. The fish rots from the head down.

Although I am happy with my car, I cannot say I am really... - planetcoffee

Although I am happy with my car, I cannot say I am really satisfied with this Dealer. My salesman was not very knowledgeable. When I was told a Ford Expedition drives at 27 miles to the gallon, I knew right away that he had no idea about the vehicle. I found it very frustrating that I could not get a real Yes or No answer to any of my questions. The vehicle I bought was used and I was only given 1 key and 1 key fob. I was told they would call the original owner to try to get the key. As I figured that was unsuccessful. I was told by my salesman to just go to Homedepot or Lowes and get a key. I did this to find out that it cannot be programmed. I told the salesman this after it was unsuccessful and he basically told me to try again. I decided not to deal with the salesman can call the manager. It took 2 days to get a return call. All I wanted to know is if I could come in and get a working key. Again I could not get a Yes or No answer. I tried calling the manger back and left another voicemail. It is now day 4 and still no return call. On top of all this the key fob they gave me did not work. I replaced the battery and that fixed the problem. My guess is that they knew this before giving it to me. Something as simple as a key has made me decide not to recommend this dealership. I will not recommend this dealer to anyone I know. I will not be coming back to buy another vehicle again. If they would have just said, go buy your own key as we only give what we have, that would have been fine. Instead they gave me the wrong information and I do not believe there is any excuse for someone to not return a call. To me, that is just poor customer service.

Everyone was very nice there, but when I had an issue - Kwallin11894

Everyone was very nice there, but when I had an issue with my car, they didn’t seem to be too interested in helping. Also, my second key was taken home by someone and it has been almost a week and they still don’t have it for me. Very disappointed with how they are handling the conflicts I have with my car.

I'd called about an hour bfore I went there and Brandon - tomlane222

I'd called about an hour bfore I went there and Brandon had it parked iut in front for me when I arrived. We went for a short test drive and began the "negotiation" process. I think we both knew I wanted it, the price we agreed on was very (all thinghs considered) reassonable and we concluded the deal that day and I drove it home that afternoon. Everyone involved from the dealership was cooperative, knowledgable, courteous and the entoire process was, in a word, great.